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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
788 Reviews

788 Reviews of Audi Fort Lauderdale - Service Center

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July 15, 2023

Great service . I had an advisor Jerich who is not there anymore but the new guy Jean helped me out and he was great. Told me everything I needed in detailed and the More

by jpc0348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Audi Fort Lauderdale responded

Thank you for this positive feedback, J!

July 13, 2023

The service department was clean and I was promptly greeted. Everyone was very kind and friendly. More

by ATLGREENMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review, Atl!

July 12, 2023

Jean did a good job helping me out in a timely manner. I hope I dont need to come back soon, but if I do, it will be here! More

by TEODORO.BCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean - 5 Star
Jul 13, 2023 -

Audi Fort Lauderdale responded

Thank you for this thoughtful review, Teodoro!

July 11, 2023

The cost was high but the service was very good this time. I would have preferred to have a loaner but they are never available. More

by ROBERT.WOOTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful feedback!

July 10, 2023

Great service. Efficient and professional, albeit overpriced. Also, let’s get the water cooler refilled on these hot days with lengthy wait times! Thank you! More

by TODDRICE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric wasn’t my guy, Danny was and he was great
Jul 11, 2023 -

Audi Fort Lauderdale responded

We appreciate your wonderful feedback, Todd!

July 08, 2023

The very best Audi dealership in the country! If you don’t buy or lease you next Audi from them you are missing out on the best customer experience in the business!!! Their team is truly except More

by campy006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Audi Fort Lauderdale responded

Thank you for this marvelous review! We hope to see you again soon!

July 04, 2023

Great service. Accommodating when service wasn’t going to be completed in time and gave a loaner. Made my very hectic life much easier. More

by SARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
Jul 05, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Sarah!

July 04, 2023

Staff was there the moment I drove up to assist. It's nice the see employees you recognize from past years. I offered a ride to my appointment. My car was ready as promised. More

by ATITTERTON0055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Audi Fort Lauderdale responded

We appreciate your wonderful review!

July 01, 2023

We had excellent customer service at this dealership highly would recommend taking your car to this dealership More

by ASTEINER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Audi Fort Lauderdale responded

Thank you for this five-star review!

July 01, 2023

vehicle back 3 days later, same problem. still waiting for the answer since the vehicle back to the dealer More

by superalexsander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina, service manager
Jul 05, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

Jul 05, 2023 -

superalexsander responded

Just get my Q7 fixed ASAP. Just called manager, left message, still no call back from Dealer.

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