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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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June 16, 2023

They did a great job. Very good customer service. Purchasing a new car was efficient and transparent. More

by ROBERTPROIETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

June 15, 2023

The used 4-runner that I purchased was in excellent condition. Very pleased with the transaction. More

by jmkilkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review!

June 14, 2023

They talked me into doing more maintenance than what I came in for because it was time and made sense. Then they gave a discount which was very appreciated. More

by d.shawn.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Audi Fort Lauderdale responded

Thank you for this generous feedback, Shawn!

June 10, 2023

Attentive to my needs and communicated along the process so I knew what was happening. More

by JOHN.JKEAVENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review, John!

June 09, 2023

Top quality service. Always on time and always make sure things are done RIGHT. Great service dept More

by lazk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
Jun 12, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, Iaz!

June 07, 2023

The agent on the phone was not helpful, did not reserve a loaner as she promised, and was a bit rude over the phone. In the morning when I arrived the two people I dealt with seemed annoyed and unfriendly. W More

by CONSOLIDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Guerrero
Jun 08, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

June 07, 2023

The Audi of Fort Lauderdale is by far the best Audi dealer locally for me and my family in South Florida. Even though I have multiple Audi dealers closer to my home, we always commute to Fort Lauderda More

by FELIPE GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Cabrales
Jun 08, 2023 -

Audi Fort Lauderdale responded

We appreciate your glowing review, Felipe! We are glad you had a pleasant experience with us!

May 27, 2023

Excellent and profesional service. Good attention and deliver timely. No wait, good amenities while my car was ready. More

by christianvinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Fort Lauderdale responded

Thank you for this glowing review, Christian!

May 26, 2023

Great customer service also everything went smooth as ever. GREAT store will recommend to others More

by condellatami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Fort Lauderdale responded

Thank you for this marvelous feedback, Condella!

May 25, 2023

Wonderful service so Happy it makes me want to buy multiple Audi’s here at Audi FTL More

by ERHIDER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Whole staff is Wonderful.
May 26, 2023 -

Audi Fort Lauderdale responded

Thank you for this positive feedback!

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