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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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July 04, 2023

Great service. Accommodating when service wasn’t going to be completed in time and gave a loaner. Made my very hectic life much easier. More

by SARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
Jul 05, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Sarah!

July 01, 2023

vehicle back 3 days later, same problem. still waiting for the answer since the vehicle back to the dealer More

by superalexsander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina, service manager
Jul 05, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

Jul 05, 2023 -

superalexsander responded

Just get my Q7 fixed ASAP. Just called manager, left message, still no call back from Dealer.

July 01, 2023

We had excellent customer service at this dealership highly would recommend taking your car to this dealership More

by ASTEINER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Audi Fort Lauderdale responded

Thank you for this five-star review!

June 28, 2023

Jean was very pleasant to deal with, explaining the services. The service was done promptly. More

by streisfeld
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jean
Jun 29, 2023 -

Audi Fort Lauderdale responded

We appreciate your wonderful feedback!

June 28, 2023

It makes all the difference in the world when you have a good service advisor, and mine did a good job. He understood my time was precious, and got me in and out as quickly as possible. More

by VIC113
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Jun 29, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Vic!

June 27, 2023

Had the pleasure of working with Maria who checked me in and made the entire process extremely effortless. I'd def say this dealership is overall quick and efficient however it's great when the first person More

by DIVYEA.SINGH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria B
Jun 28, 2023 -

Audi Fort Lauderdale responded

Thank you for this five-star feedback, Divyea!

June 27, 2023

This service was awesome and very professional. Maria is a true standout. I had a question after my service and she was right there to answer it. This was my 2nd time at the service department and More

by SIMSY2002
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria Brito
Jun 28, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful review, Simsy!

June 24, 2023

I Love it there. Anna which is my advisor made it so easy for me. The loaner car was ready for me on time everything went smooth. For the service my car went for the More

by BELLIERREBECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
Jun 26, 2023 -

Audi Fort Lauderdale responded

We appreciate your five-star review, Bellie!

June 20, 2023

Such a great experience! My salesman Steve and thebsales managers all treat you like family!! More

by NJOYNER0407
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stevie “Sunshine” Catalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aryeh Fox
Jun 21, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review!

June 16, 2023

Great professional and timely service to the new customers like myself, very polite and supportive More

by ERIK29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeane Camacho
Jun 19, 2023 -

Audi Fort Lauderdale responded

We appreciate your glowing review, Erik!

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