Audi Fort Lauderdale - Service Center

Took care of my problem right away Was able to get my car back with in about a day car back with in about a day More

Great service and communication. I did not have to wait for the car. I was able to leave it and they called when I could pick it up which was the next day. Great place I did not have to wait for the car. I was able to leave it and they called when I could pick it up which was the next day. Great place More

It would have been nice to have met my service advisor during my first visit as my only interaction was with the service desk staff. Greatly appreciated access to the larger waiting area; just wish they h during my first visit as my only interaction was with the service desk staff. Greatly appreciated access to the larger waiting area; just wish they had provided courtesy water for my two hour wait. More

I and pleased with my service advisor Abel and the rest of Audi staff. They’re all great and show professionalism to the customers. of Audi staff. They’re all great and show professionalism to the customers. More

Service did more damage to my car with a half xxx repair lying about what was wrong with it lying about what was wrong with it More

It is no different than any other dealer service area. The people are nice but everything is very expensive. Further, there are problems I did not have before coming in that I now have The people are nice but everything is very expensive. Further, there are problems I did not have before coming in that I now have More

Very efficient Great communication Attention to detail Problem was taken care of Loaner service great detail Problem was taken care of Loaner service great More

I had a service apt on Thursday aug 17 to pick up my second key fob, when I leased the car in Nov 2021 the second one was not available to the pandemic. I have been trying to get the fob for over a mont second key fob, when I leased the car in Nov 2021 the second one was not available to the pandemic. I have been trying to get the fob for over a month. My last call was the week of Aug 07, I do not recall who I spoke to (it was a female) I was calling to see if the key fob had come in, I was told no - it needed to be ordered - I was told it had been ordered - so this was a surprise. She was going to order the key fob & we made the apt for Aug 17..I suggested to the agent, when the fob comes in she can call me & we can schedule an appointment…,but she said no let’s make the apt, it should be in by the 17. I arrived for my apt went to the waiting area, then was told the key fob wasn’t in…. How disappointing….the service area is not the same as it once was, it has gone down hill. You use to have a fantastic group working in service, but now not so much. I will call on Monday Aug 21, I’m sure I will not get a phone call from Audi. Thank you, Bev Mackel More

Left feeling frustrated! !!! Danny needs improvement with customer service. Anna was great!!!! Still waiting on a reimbursement for a rental that I shouldn’t had to get thank !!! Danny needs improvement with customer service. Anna was great!!!! Still waiting on a reimbursement for a rental that I shouldn’t had to get thank to Danny. 😒 More

I always get excellent service from Annalee and Eric Hider. They are attentive and have great customer service! Hider. They are attentive and have great customer service! More