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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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August 02, 2023

Our Service Manager (Danny G) is extremely customer focused. He listens well, and ensures service issues are handled efficiently and completely. After sale service is very important to me when picking More

by JOHNKELLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Aug 02, 2023 -

Audi Fort Lauderdale responded

We appreciate your wonderful review, John!

August 02, 2023

I went into the dealership with questions regarding repairs to my car. I spoke tp Cristina Arguello. She answered all my questions and helped with a repair. She is awesome! More

by SWEETPEA6691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina arguello
Aug 03, 2023 -

Audi Fort Lauderdale responded

Thank you for this thoughtful feedback!

July 31, 2023

Service writer Jean Camacho was so professional, polite & patient. Once he discovered I hadn't checked in at service desk, he got permission from the manager to get me in & out in no time. Thanks again Jean, More

by Karen McCray
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
Aug 01, 2023 -

Audi Fort Lauderdale responded

Thank you for this marvelous review, Karen! We are glad you had a positive experience with us!

July 30, 2023

Abbas was great and very thorough with all steps! Walked into the dealership to browse and left with a new car. Very happy with the deal. 5 stars from me More

by NFRAGOMELI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Audi Fort Lauderdale responded

We appreciate your five-star review! We hope to see you again soon!

July 29, 2023

Samantha was professional and assisted my service very well. My car inspection was very thorough. More

by PJAUSTIN1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Jul 31, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Pj!

July 25, 2023

Excellent service. Receptionist is so helpful, she goes out of her way for you. The manager, Henry has done an outstanding job on training his employees. More

by ANASTASIA.ZAMBRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
Jul 26, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Anastasia!

July 22, 2023

I recently had my Audi serviced at FLL and I couldn't be happier! From the friendly staff to the efficient service, everything was perfect. They fixed the issue promptly, and my car feels like new. Highly r More

by Emerson Dutra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Fort Lauderdale responded

We appreciate your wonderful feedback, Emerson! We hope to see you again soon!

July 22, 2023

Q5 Quatro sold to us online. Vehicle arrived and it is in UNSAFE condition. Not safe to drive. Vehicle sold under false pretense. Will be returning. More

by Cody Bridwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Online Purchase
Jul 25, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Cody! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

July 22, 2023

I did not like the fact that their service advisor did not top off my fluid indicates and he did not inform me of the issues in my car. He just gave me a report and expect me to understand it. Overall, th More

by KITTLINE.PRINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Kitt! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

July 20, 2023

My service experience is always great with Danny. He’s attentive and always follows through! More

by JAY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Jay!

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