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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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September 28, 2023

I came in for low tire pressure and the rep was able to spot right away I had a nail in the tire. She got me in right away, checked I had insurance and got me in and out in about 40 min. Thanks for bei More

by MD0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samatha gets 5 stars, she was my rep not Eric
Sep 29, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review, M! We are glad you had a pleasant experience with us!

September 23, 2023

My experience in the waiting area could have been better with complimentary snacks and bottled water as is usually the case at luxury car dealership. Audi Ft. Lauderdale came out short on customer care for More

by ZMEKDIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
September 16, 2023

The parts guy Danni was great However; Service department gets an F Please call me I’ll explain why Mike (708) 638-1212 More

by THEWAICEKAUSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Able in Service
Sep 20, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

September 15, 2023

Took care of my problem right away Was able to get my car back with in about a day More

by REBECCAJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Sep 15, 2023 -

Audi Fort Lauderdale responded

Thank you for this positive feedback, Rebecca!

September 14, 2023

Great service and communication. I did not have to wait for the car. I was able to leave it and they called when I could pick it up which was the next day. Great place More

by CAREY.BEYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the great gal!!!
Sep 15, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review, Carey!

September 05, 2023

It would have been nice to have met my service advisor during my first visit as my only interaction was with the service desk staff. Greatly appreciated access to the larger waiting area; just wish they h More

by HEUNISL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Huenisl!

September 03, 2023

I and pleased with my service advisor Abel and the rest of Audi staff. They’re all great and show professionalism to the customers. More

by LRP0819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Sep 05, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review!

September 02, 2023

Service did more damage to my car with a half xxx repair lying about what was wrong with it More

by A4grayghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk the technical name
Sep 05, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

August 27, 2023

It is no different than any other dealer service area. The people are nice but everything is very expensive. Further, there are problems I did not have before coming in that I now have More

by pherz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene
Aug 28, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review!

August 25, 2023

Very efficient Great communication Attention to detail Problem was taken care of Loaner service great More

by IG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful feedback!

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