Back

Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
788 Reviews

788 Reviews of Audi Fort Lauderdale - Service Center

Sort by
February 17, 2024

I used to drive to Audi Fort lauderdale from my home in South Miami. Now that I live in Broward, it's an easy decito visit my favorite car dealership More

by JIMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Jimmy!

February 14, 2024

i was told i would receive reimbursement for my leased auto during repair within 4 weeks, it is now six weeks and no one returns my calls total lack of communication More

by bonavista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Danny was fantastic. Extremely professional and very responsive. It was a great experience and made repairing my Audi easy and quick. More

by MLEPERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny is who handled my service
Feb 14, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, M!

February 11, 2024

Anna was an exemplary service manager. She kept me well informed and was friendly and personable at all times. More

by billorourke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
Feb 12, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Bill!

February 10, 2024

The initiation of the recent need for service went poorly but the technician remedied that on the second visit. More

by ROBIN MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Audi Fort Lauderdale responded

We appreciate your wonderful feedback, Robin!

February 09, 2024

Jason Koobir is the best. Literally the only service advisor I would ever see again. I actually look forward to having my vehicle serviced now. Thank you Jason for providing More

by ADOLF TITSOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Koobir
Feb 12, 2024 -

Audi Fort Lauderdale responded

Thank you for this pleasant review, Adolf!

February 02, 2024

Welcoming crew upon arrival! Transport was provided to home for service period! Car was finished on time. More

by MIKAPESOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Audi Fort Lauderdale responded

Thank you, Mika!

January 31, 2024

They are very friendly and courteous. They work with you for all your leasing needs. More

by pccaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Audi Fort Lauderdale responded

We appreciate your five-star feedback, P!

January 27, 2024

Car was towed to your service in Ft. Lauderdale and needed new starter. It took 17 days and finally car repaired with new starter and no other work on the car. Was charged an OUTRAGEOUS More

by B_GIDDINS_2601
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Jan 29, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, B! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

January 27, 2024

Fast amicable service. The reps take the time to understand your concerns and recommend the best course of action. More

by BERNARDO.MESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Koobir
Jan 29, 2024 -

Audi Fort Lauderdale responded

Thank you for this generous review, Bernardo!

...
17
...