Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
751 Reviews of Audi Fort Lauderdale - Service Center
Steve Catalo made this the best car purchase experience! I was very happy with the entire process! I was very happy with the entire process! More
I had a key replaced at the dealership. The metal key was not cut properly, so they sent it back. It has been 3 weeks and I have not heard anything back. I emailed and left a voicemail, but The metal key was not cut properly, so they sent it back. It has been 3 weeks and I have not heard anything back. I emailed and left a voicemail, but no call backi More
Service at this location has always met or exceeded my service expectations. Samantha, my assigned service advisor, met me upon arrival, reconfirmed the requested service and kept me informed while I wa service expectations. Samantha, my assigned service advisor, met me upon arrival, reconfirmed the requested service and kept me informed while I waited for the service to be completed. When the service was completed, the car was washed and all work performed and charges were explained and it was also pointed out to me which parts may need looking at down the road. Samatha was professional, polite and always smiling. Well done and Thank you ! More
Dealer would not repair extended warranty for defective water pump, due to the fact my car was in an accident. So they would not honor repair. Accident had nothing to do with part defect and repair ownerah water pump, due to the fact my car was in an accident. So they would not honor repair. Accident had nothing to do with part defect and repair ownerahip. More
Great dealership to do business with very polite and very helpful. Rance and Rafael were very helpful. Went out of their way to make sure I was happy. helpful. Rance and Rafael were very helpful. Went out of their way to make sure I was happy. More
As usual, the service that I received from Audi Fort Lauderdale was exemplary. Alex set up my appointment and followed up to ensure that everything was in order. Anna was professional and personable a Lauderdale was exemplary. Alex set up my appointment and followed up to ensure that everything was in order. Anna was professional and personable and it was a pleasure working with her. My car tune up was complete within the time predicted and is running beautifully. More
We brought our car in to find out what would be the best oil to put in our car as it was low, The service advisor told us that they would be glad to top it off and that it would be complimentary . They to oil to put in our car as it was low, The service advisor told us that they would be glad to top it off and that it would be complimentary . They took the car right away and had it back in 15min while we waited in the lovely air conditioned showroom. They won us over. More
Poor customer communication rude didn’t listen tried to cheat me over reliance on internet cheat me over reliance on internet More
Ease of booking appointment; availability of a loaner in less than 6 weeks would add value but the Uber arrangements appreciated. Facility is clean, staff pleasant and work performed on time. less than 6 weeks would add value but the Uber arrangements appreciated. Facility is clean, staff pleasant and work performed on time. More