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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
749 Reviews

750 Reviews of Audi Fort Lauderdale - Service Center

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May 02, 2024

Jason and the entire service team were excellent. Great support, good communication and fast repairs. Audi Fort Lauderdale is very professional and went out of their way to help us. More

by HALLIEWAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 03, 2024 -

Audi Fort Lauderdale responded

Thank you for this pleasant review, Hallie!

May 01, 2024

The service as always is excellent and Danny is very friendly and reports back when needed. He goes out of his way all the time. Thank you very much More

by ROBOFFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny in the service dept
May 02, 2024 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Rob!

April 27, 2024

Everyone is friendly and attentive. Jason's my Guy! Drew and team as well. All was great More

by DWTHOMPS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Fort Lauderdale responded

Thank you for this five-star review, D!

April 27, 2024

Anna was very professional and courteous. Got me in and out very quickly with great service. More

by EVE.SAKRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna in service is awesome
Apr 29, 2024 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Eve!

April 24, 2024

It was done efficiently, and I was kept up-to-date on all statuses/ updates More

by isabellagrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Samantha
Apr 24, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, Isabella!

April 23, 2024

I received excellent service from everyone. Everything was done efficently and in a profession manner. More

by emerykeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, Emery!

April 22, 2024

The service department was extremely professional, communicative and very helpful. I was impressed with the entire process. Thank you Audi for fixing my car quickly…. Much appreciated!!!! More

by PSHEIN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Apr 22, 2024 -

Audi Fort Lauderdale responded

Thank you for this five-star review, P!

April 17, 2024

Outstanding service. Very efficient. Great communication from the service agent. Appreciated the Uber rides that were arranged for me while the car was being worked on More

by Donoghue433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Apr 18, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind review, Donoghue!

April 16, 2024

Another great experience. My service advisor Samantha really stepped up and made it possible for me to get a recall issue addressed quickly and at very short notice. Thank y More

by Harry_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Apr 17, 2024 -

Audi Fort Lauderdale responded

We appreciate your five-star feedback, Harry!

April 15, 2024

My 2021 Audi A5 had 2500 total miles New tires were sold by you after 1000+ miles. I am very unhappy that I was charged 39.95 to rotate my tires! More

by JRUBENSTEIN2129
Service Time
Recommend Dealer
Yes
Employees Worked With
Check in woman - very good
May 20, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, J! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

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