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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
748 Reviews

748 Reviews of Audi Fort Lauderdale - Service Center

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November 23, 2024

I had an amazing experience purchasing my new car, thanks to Roberto and Phillip! Their professionalism, attention to detail, and willingness to answer all my questions made the process smooth and enj More

by GREYSBECHARAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip and Roberto
November 22, 2024

Tim was very professional, took good care of the auto and me. I would recommend him and the dealer to friends. More

by ROLANDOMARTIATUS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I like my Q5 and I like to have business with Audi Fort Lauderdale Fellowship More

by agronmusliu1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

In the past always dependable / efficient and a pleasure to deal with. I showed up this time for a scheduled service only to be told the parts had been out of stock for a week. Have difficult is a courtesy More

by JOESTERNFL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Joe! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

November 17, 2024

Clear, concise communication & care before, during & after service. Thank you Audi Ft. Lauderdale for everything! More

by laurenbernacchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 18, 2024 -

Audi Fort Lauderdale responded

Thank you for this five-star review, Lauren!

November 17, 2024

Jason is so informative, helpful guiding me with my service appointment. He is a keeper. More

by CHAYA613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason - service department
Nov 18, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Chaya!

November 14, 2024

Good communication before receiving money and then after very poor. Will not go back and did not enjoy treatment over reviewing car and then after. After because I had a question that I called and emailed s More

by SAMUELMILLERGOFIT
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Pleasant experience. Everything went smooth from checkin, repairs and maintenance to pickup. Communication via text and call was great More

by docmaklan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny G
Nov 14, 2024 -

Audi Fort Lauderdale responded

We appreciate your thoughtful feedback, D!

November 10, 2024

The Service I received couldn't have been better! Thank you, Audi Ft. Lauderdale you really know how to take care of your customers! More

by CINDYGIACALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Cindy!

November 10, 2024

My service advisor was very helpful and explained all about my services that I may need for the future. More

by DURRANTM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Lee
Nov 11, 2024 -

Audi Fort Lauderdale responded

We appreciate your generous review, Durrant!

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