Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
395 Reviews of Audi Fletcher Jones - Service Center
Sort by
August 15, 2021
David was very friendly and getting a loaner car was greatly appreciated. Thank you very much. greatly appreciated. Thank you very much. More
by rbsmith2795
Employees Worked With
August 06, 2021
Fabulous experience. They take customer care to a new level, I was very pleased with all aspects of having them service my Audi. David was excellent at communicating with me through the whole process level, I was very pleased with all aspects of having them service my Audi. David was excellent at communicating with me through the whole process. They are absolutely the best! More
by miko.s
Employees Worked With
Other Employees :
Grace and Heather in vehicle delivery
August 06, 2021
Holly, our sales rep, was patient with my questions and courteous. Issel, in the service department was very efficient and professional, always smiling. We have 2 Audi's and best Audi customer service by f courteous. Issel, in the service department was very efficient and professional, always smiling. We have 2 Audi's and best Audi customer service by far. Would highly recommend. More
by katmcclennen
Employees Worked With
Issel Herrera, Holly Setiadi
August 06, 2021
David Derebenskiy was very helpful and kept me informed thru the entire process. It took a day longer than expected but I had a nice loaner that worked well. thru the entire process. It took a day longer than expected but I had a nice loaner that worked well. More
by rickt
Employees Worked With
August 05, 2021
Friendly, clean, prompt attention upon arrival. Good communication and good service. communication and good service. More
by Burba
Employees Worked With
July 31, 2021
The facility is great and easy to get into . My service rep David was very accommodating and helpful. He took the time to go through the requested service. rep David was very accommodating and helpful. He took the time to go through the requested service. More
by david
Employees Worked With
July 31, 2021
Jose was wonderful, he met me on time as scheduled. Explained some additional options Audi was offering. The team evaluated the car and I had my estimate later that day Explained some additional options Audi was offering. The team evaluated the car and I had my estimate later that day More
by Csagahon
Employees Worked With
July 31, 2021
Excellent service. Congratulations David Derebenskiy. He's so kind and helpful. Beautiful facility and waiting room. Fletcher Jones is the best. I will recommend to all He's so kind and helpful. Beautiful facility and waiting room. Fletcher Jones is the best. I will recommend to all More
by aarcis
Employees Worked With
July 29, 2021
Professional responsive rapid service …..I would Professional responsive rapid service ….. I would recommend this dealership to family and friends… I will definitely take my vehicle here again for s Professional responsive rapid service ….. I would recommend this dealership to family and friends… I will definitely take my vehicle here again for service in the future More
by jaw
Employees Worked With
July 29, 2021
I scheduled a service appointment for a manufacturer's recall on a suspension part, and the repair was completed within my promised wait time, including a comprehensive vehicle inspection. The bonus was t recall on a suspension part, and the repair was completed within my promised wait time, including a comprehensive vehicle inspection. The bonus was that David cured a problem I had since delivery of the vehicle 8 months ago. Every few minutes my screen showed an error message regarding installation of web services for Audi Connect features. At delivery and on a few subsequent occasions, dealership personnel had been unable to help and advised a software update was awaited from the factory. I was told this again a few weeks ago. However, David thought he might be able to fix the problem. He performed a soft reset by holding down the MMI button. The system took about a minute to reload and... problem solved! Thank you, David! More
by pjawest
Employees Worked With
