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395 Reviews of Audi Fletcher Jones - Service Center
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September 04, 2018
Great service Your team gets the job done and helps get our cars back to us as fast as possible. They get straight to the point and take care of business. Your team gets the job done and helps get our cars back to us as fast as possible. They get straight to the point and take care of business. More
by tcszik32
September 03, 2018
Excellent customer service The Customer Service Representative who handled my car wash service was friendly and personable. Jalal took the time to re- review the features in my The Customer Service Representative who handled my car wash service was friendly and personable. Jalal took the time to re- review the features in my vehicle More
by Necessary
Employees Worked With
Stephen Lim, Jalal Kawa
September 01, 2018
New Glass I needed to replace the front windshield on my 2013 A8. I was able to get a quote and they turned it around in a day I needed to replace the front windshield on my 2013 A8. I was able to get a quote and they turned it around in a day More
by 1 Okoye8
Employees Worked With
August 31, 2018
Good service, but My service rep, Frank was great. He called and texted me to let me know how my service was going and what needed to be done which was minor. I brought My service rep, Frank was great. He called and texted me to let me know how my service was going and what needed to be done which was minor. I brought the car in to be serviced because the service light kept going on. When I picked the car up, he said the mechanic mentioned the car didn’t need an oil change, the car looked good, except for a nail head in tire and a small oil leak from he rear shock absorber. I decided not to have it replaced at this time. When, I ask why the service light was still on, Frank told me it would cost me $93 to have it turned off. I was shocked, is this legal? I own two Audi Q5’s and always have them serviced at the dealership. I’m not sure if this is new because Fletcher Jones purchased Audi from Porsche, but I was very disappointed. So now I’m riding around with the service light on until my next service. Thanks Fletcher Jones. . More
by Suzanne660
Employees Worked With
Frank ( great customer service )
August 29, 2018
recall work, minor repairs Ryan is a great technician, always prompt and courteous. He has serviced the car for a long time and makes sure everything is completed promptly and c Ryan is a great technician, always prompt and courteous. He has serviced the car for a long time and makes sure everything is completed promptly and correctly. More
by jimcnb
August 24, 2018
Excellent service! Routine maintenance service appointment went very smoothly. Very grateful for their thoroughness. Kudos to Jose and the service team for their except Routine maintenance service appointment went very smoothly. Very grateful for their thoroughness. Kudos to Jose and the service team for their exceptional customer service. Thx! More
by Kood Garma
Employees Worked With
August 22, 2018
bracket installation Excellent service and professional service form both Jose and the girl that receive the cars. Definitely I will come back in the future for maintenanc Excellent service and professional service form both Jose and the girl that receive the cars. Definitely I will come back in the future for maintenance service More
by Joselo
August 08, 2018
Excellent customer servuce Frank was very professional and courteous. He updated me on the status of my car which was very much appreciated. It was a very nice touch to have m Frank was very professional and courteous. He updated me on the status of my car which was very much appreciated. It was a very nice touch to have my car washed. More
by LindaMo
Employees Worked With
Frank
August 08, 2018
Jose Magana always takes excellent care of me After four Audis I've had many service advisors and the best ever is Jose. He always goes above and beyond what is expected. Highly recommend! After four Audis I've had many service advisors and the best ever is Jose. He always goes above and beyond what is expected. Highly recommend! More
by Freddy553322
Employees Worked With
June 28, 2018
service Dedicated and profesional staff.I enjoyed my visit.I found Small linear scratch on my car ,however was told they would fix it.Gennesis and Jose are ve Dedicated and profesional staff.I enjoyed my visit.I found Small linear scratch on my car ,however was told they would fix it.Gennesis and Jose are very informed and helpful More
by q7
