Audi Fletcher Jones - Service Center

Jose Magana has taken excellent care of me for nine years! This is my fourth Audi A6! years! This is my fourth Audi A6! More

I brought in my TTRS for service and was very happy with my interactions I had with both David and Henry. 2 excellent employees and I felt like my car was in good hands. I look forward to using them in the my interactions I had with both David and Henry. 2 excellent employees and I felt like my car was in good hands. I look forward to using them in the future. More

David did a great job in keeping me updated on the day to day status of the vehicle service. Any questions asked, he responded quickly. If you end up at Audi Fletcher Jones then I suggest you request David t day status of the vehicle service. Any questions asked, he responded quickly. If you end up at Audi Fletcher Jones then I suggest you request David to help take care of your needs. More

David was awesome to work with. Very professional, knowledgeable and kept me updated on my car progress. I’ll definitely will be back as well as refer this dealership to my friends Very professional, knowledgeable and kept me updated on my car progress. I’ll definitely will be back as well as refer this dealership to my friends and family. More

I just took my car back from service center. (03/03/2022) My car is just 1 month old. very new car. AUDI S5 SPORTBACK. I went there with 2 issues: 1. My speaker was horrible, it has a lot of (03/03/2022) My car is just 1 month old. very new car. AUDI S5 SPORTBACK. I went there with 2 issues: 1. My speaker was horrible, it has a lot of buzzing sound. I have provided specific songs for them to check the buzzing noise. 2. Breakpads make a lot of noise when I start or stop. My was there for 3 days. i got a call that my is ready and I just went there to take my car. The report says everything is rectified and tested the sound system and the breakpads. i went there with my own uber money. My sound system is exactly the same. There is horrible noise coming from speaker. I don't know who tested it but they have lied in report about test. My break pads make more noise than before. It has gone worse. They listened to sound again and asked me to leave the car for 4 more days with out a replacement car. Most unprofessional, inefficient and reckless behavior on part of the service center and no help from anyone. When to you take the money of the customer, please try to help them. If not, don't be in the business. It's not a good look. More

Jimmy was very helpful with my service visit today. I would definitely recommend Audi Of Costa Mesa would definitely recommend Audi Of Costa Mesa More

Jimmy was great, made sure I got a loaner and found a discount coupon for me I am very happy with the service he provided discount coupon for me I am very happy with the service he provided More

This was my first time bringing my car to Fletcher Jones. I was bringing it to Audi South Coast but no more. The service was superb, Jimmy took such great care of me and everyone who I interacted with was am I was bringing it to Audi South Coast but no more. The service was superb, Jimmy took such great care of me and everyone who I interacted with was amazing More

This dealership is great. The staff was super friendly knowledgeable and very inviting. The overall car buy experience was a wonderful one knowledgeable and very inviting. The overall car buy experience was a wonderful one More

Had no appointment when I took my car to get serviced and it was super quick we got a loaner car and my vehicle was ready within 3 hours. it was super quick we got a loaner car and my vehicle was ready within 3 hours. More