Audi Fletcher Jones - Service Center

Frank and the team were friendly and fast great work. Suggestion, I didn’t really like my loaner, although I appreciated it. Is there any chance there is a program to upgrade the loaner. You could make Suggestion, I didn’t really like my loaner, although I appreciated it. Is there any chance there is a program to upgrade the loaner. You could make a bit of money and use it as an opportunity to up sell. Thank again. More

Maintenance checkup Everyone I encountered was professional, extremely competent, friendly and kind. Jose was excellent in every way. My car was not only mechanically g Everyone I encountered was professional, extremely competent, friendly and kind. Jose was excellent in every way. My car was not only mechanically great but clean inside and out. More

They’ve always taken great care of my car whenever I needed to come either for maintenance or a specific issue. Exceptional customer care always. needed to come either for maintenance or a specific issue. Exceptional customer care always. More

Excellent Experience! This was my second service visit at Audi Fletcher Jones and it was even more pleasant than the last time. i am always made to feel important, (even th This was my second service visit at Audi Fletcher Jones and it was even more pleasant than the last time. i am always made to feel important, (even though my car isn't new or the nicest on the lot), and i am always amazed at how quickly they service my car. The Uber pickup and dropoff is a nice touch! More

Jose Magana was very helpful, knowledgeable and patient with us. He helped us to get the right service. He was outstanding. He made coming to Audi FJ worth it! Excellent service! FJ is lucky to have him i with us. He helped us to get the right service. He was outstanding. He made coming to Audi FJ worth it! Excellent service! FJ is lucky to have him in the service team. More

Quick and Easy I love how I can: make an appointment online at my convenience, dropping off my car/checking in was quick and easy. Uber driver arrived in 7 minutes t I love how I can: make an appointment online at my convenience, dropping off my car/checking in was quick and easy. Uber driver arrived in 7 minutes to take me to work. Picking up my car at the end of the day was just as easy. Thank you!!! More

Appreciate how they are always efficient, experienced, keep their clients informed, accommodating, and take the time to explain service in detail if requested. Thank you! keep their clients informed, accommodating, and take the time to explain service in detail if requested. Thank you! More

One of the best service teams Ever The service staff is absolutely impeccable. Cannot say the same for the sales staff but the service department makes up for it. Buy your car elsewhere The service staff is absolutely impeccable. Cannot say the same for the sales staff but the service department makes up for it. Buy your car elsewhere only get it serviced at Fletcher. More

Perfect as always! My service advisor Ryan fixed the problem with the hatch door lock, although I told him that he shouldn’t bother because it was not a big deal. He com My service advisor Ryan fixed the problem with the hatch door lock, although I told him that he shouldn’t bother because it was not a big deal. He communicated about his progress by phone messages. I was happy with the service. Jan Mirejovsky More

Timely service while waiting Service took the time quoted while I waited. Need desk or table to work on computer in waiting area (when you get the new facility). Everyone was frie Service took the time quoted while I waited. Need desk or table to work on computer in waiting area (when you get the new facility). Everyone was friendly although I had to sit in the sales area while they were working so that I could use a desk for my computer. The internet was good - but had to ask someone for the password. More