Audi Fletcher Jones - Service Center

Excellent Service I change my oil last week and my experience with Audi FJ is excellent. The staffs here are really friendly. My service advisor Henry Chang makes every I change my oil last week and my experience with Audi FJ is excellent. The staffs here are really friendly. My service advisor Henry Chang makes everything easy and provided excellent service. I Highly recommend visit Audi FJ for any car needs. More

oil change, and other services the service was great from the time I arrived and was greeted then my tech was nice as well and walked me thru everything for it was our first time to the service was great from the time I arrived and was greeted then my tech was nice as well and walked me thru everything for it was our first time to audi More

Jose Magana was very professional and answered all my questions. Great service! And the loaner car was very helpful to have. Overall great experience and I’ll be back. questions. Great service! And the loaner car was very helpful to have. Overall great experience and I’ll be back. More

Paul was very pleasant and helpful. He was very good about keeping me updated regarding the status of my vehicle. His updates were very thorough about keeping me updated regarding the status of my vehicle. His updates were very thorough More

Everyone was very polite. I came for routine maintenance it took 7 hours before my car was car was finished.. I found it to be unusually long for oil change, fluid check, tire I came for routine maintenance it took 7 hours before my car was car was finished.. I found it to be unusually long for oil change, fluid check, tire check etc. I was told that they were very busy but I had an appointment at 9:20 and didn't leave until 4:15. More

Jose is the best. He always takes care of us. We were not looking forward to having to change dealers when Audi moved to a Fletcher Jones, but having Jose there made us feel better and we’re right to fee not looking forward to having to change dealers when Audi moved to a Fletcher Jones, but having Jose there made us feel better and we’re right to feel that way. He makes having service done much easier. More

Great service. Jose took good care of us at our appt. The dealership is also great. Great coffee choices and clean. Can’t wait to see the new dealership at new location. The dealership is also great. Great coffee choices and clean. Can’t wait to see the new dealership at new location. More

Jose Magana was great. He is was very professional with a good attitude. He is a keeper for you and Fletcher Jones Audi Dealership! Yea good attitude. He is a keeper for you and Fletcher Jones Audi Dealership! Yea More

this visit appeared to cure the issues first visit a year ago did not go well yet this recent visit appears to have corrected the issues very happy with the service thanks first visit a year ago did not go well yet this recent visit appears to have corrected the issues very happy with the service thanks More

This Audi dealership provided excellent service. They explained up front what the required service was and it's cost. Then they offered add on recommended service but did not pressure me to accept these explained up front what the required service was and it's cost. Then they offered add on recommended service but did not pressure me to accept these recommendations and let meet pick and choose which additional services I wanted. They paid for Uber rides to and from work when they ran out of loaner cars during the day but provided me a loaner when they had to keep the car overnight to complete the services. Highly recommended dealership for servicing your Audi. More