Audi Fletcher Jones - Service Center

Great professional service. The waiting area was clean. They had Complimentary beverages. They did a complimentary check, fluids, tires etc. My service was completed in a timely manner. They had Complimentary beverages. They did a complimentary check, fluids, tires etc. My service was completed in a timely manner. More

Very professional service Julian, please accept my sincere thanks for your personal attention to the maintenance of our Audi Q5 last week. When we spoke by phone I appreciated Julian, please accept my sincere thanks for your personal attention to the maintenance of our Audi Q5 last week. When we spoke by phone I appreciated your detailed explanation of the work required and I am very pleased and satisfied with the outcome. Sincerely, Stu and Debbie Gomm-Huntington Beach More

My first time at this dealer. Very professional. Everyone here helpful and kind. Answered all my calls promptly and my questions. Will definitely be back. Thank you here helpful and kind. Answered all my calls promptly and my questions. Will definitely be back. Thank you More

COMMUNICATION IS EVERYTHING! HENRY CHANG (NOT LISTED BELOW) WAS AWESOME, KEPT ME UPDATED AND INFORMED THROUGHOUT THE PROCESS! WOULD STRONGLY RECOMMEND FRIENDS TO THIS DEALERS HENRY CHANG (NOT LISTED BELOW) WAS AWESOME, KEPT ME UPDATED AND INFORMED THROUGHOUT THE PROCESS! WOULD STRONGLY RECOMMEND FRIENDS TO THIS DEALERS SERVICE DEPARTMENT. CAR ALSO LOOKS AMAZING AFTER REQUESTED ITEMS WERE COMPLETED. More

Quick and easy I texted Jose a question, he replied immediately and told me to stop by any time. Drove in, 10 minutes later, I was driving out with batteries replac I texted Jose a question, he replied immediately and told me to stop by any time. Drove in, 10 minutes later, I was driving out with batteries replaced in my keys and tires pressure checked and adjusted! Thank you for the great service as usual. More

Great Experience My service advisor Paul Panya was very diligent and prepared. He sent me a text the day prior reminding me to bring the cable necessary to properly s My service advisor Paul Panya was very diligent and prepared. He sent me a text the day prior reminding me to bring the cable necessary to properly service and update my car. He was prompt and courteous upon arrival and helped to me with a loaner while my etron was being serviced and updated. The car was ready when indicated and he kept me updated via text along the way. He was present to complete the paperwork upon my arrival and everything went exactly as he had indicated. Glad I came to FJ Audi for my service. More

Great Service the entire experience was painless...Jose once again came through with great service accomplished in a short time period...and i appreciate the loaner the entire experience was painless...Jose once again came through with great service accomplished in a short time period...and i appreciate the loaner vehicle while my car was repaired...thanks to all!! More

Jose provided excellent service. He is very knowledgeable and friendly. Enjoy working with him. The rest of the staff is very nice also. Audi is a great car to own and friendly. Enjoy working with him. The rest of the staff is very nice also. Audi is a great car to own More

Frank Camargo and Edgar Gonzales... best service Frank Camargo is hands down the best service advisor I had in my history of owning more than 10 cars. I am a very observant person and Frank is the ty Frank Camargo is hands down the best service advisor I had in my history of owning more than 10 cars. I am a very observant person and Frank is the type of person who will cater to the average car owner just wanting service, to a car enthusiast like me with issues that are a bit more particular. He makes you feel like you are getting your car fixed and not just "doing a job". Edgar Gonzales is an AMAZING shop foreman. He truly gets cars and is just a very down to earth and patient person. He understands cars and complements the service department perfectly. Audi fletcher jones is over a 30 minute drive and I have another closer dealer located much closer but as long as Frank and Edgar are part of service, I will be coming here. More

best service knowledge, friendly seivice, best communication. I was Audi in past ten years and always have good service with any concern I had. Audi is the bran knowledge, friendly seivice, best communication. I was Audi in past ten years and always have good service with any concern I had. Audi is the brand I love More