Audi Fletcher Jones - Service Center

Aside from a slight wait for an available Service Rep., this was a very smooth drop off for service. Jose was very helpful in showing me how to correct a phone connection problem and expediting my service this was a very smooth drop off for service. Jose was very helpful in showing me how to correct a phone connection problem and expediting my service due to an unforeseen personal emergency that day. Much appreciated and the new facility looks great. More

Brand new facility is amazing! Ryan my service guy is on top of things, super professional and kept me informed of parts and car status. I would highly recommend Fletcher Jones Audi to all my family and fr top of things, super professional and kept me informed of parts and car status. I would highly recommend Fletcher Jones Audi to all my family and friends. More

I had a great experience. Jose was very great to deal with. The estimated time was for my service was accurate. I will be back for future service needs. with. The estimated time was for my service was accurate. I will be back for future service needs. More

I love the new facility and the friendliness of the staff who interacted with us was great. The messaging throughout the service was helpful and so was the ability to pay before pick up. Even though there is who interacted with us was great. The messaging throughout the service was helpful and so was the ability to pay before pick up. Even though there is another dealership closer to my home, I will definitely come back to Fletcher Jones. They got it right. More

Everything was easy. Called for an appointment, got one for the next day. Drove in, they provided a loaner car with no hassle and my car was all fixed and ready the next morning. for the next day. Drove in, they provided a loaner car with no hassle and my car was all fixed and ready the next morning. More

Josef Magana was very nice to deal with. He was kind, patient when I couldn’t find my proof of insurance and cordial when answering my questions. patient when I couldn’t find my proof of insurance and cordial when answering my questions. More

Jose Magana was an excellent service advisor- he provided me updates through out the process. Further, Marissa was tremendouse as a host. She catered to my business needs while I waited and even watched my me updates through out the process. Further, Marissa was tremendouse as a host. She catered to my business needs while I waited and even watched my computer while I toured the new fabulous dealership. More

Henry was professional and stayed in touch. Pleased with the explanation of service results (except needing new $500 apiece tires after only 8,000 miles). The new facility is incredible and comfortable if the explanation of service results (except needing new $500 apiece tires after only 8,000 miles). The new facility is incredible and comfortable if waiting for your vehicle. More

Service writer, Jose Magana, consistently provides superb customer service and always strives to be as accommodating with pick-up/drop-off schedule, providing constant status updates as well providing loaner customer service and always strives to be as accommodating with pick-up/drop-off schedule, providing constant status updates as well providing loaner cars when available. He makes it happen all so seamlessly. His professionalism makes it very pleasant to continue working with him. He’s awesome! More

The service was excellent with fast drop off and pickup. Henry Chang was professional and thorough and kept me informed of my vehicle work status all along. Highly recommend. Henry Chang was professional and thorough and kept me informed of my vehicle work status all along. Highly recommend. More