Audi Fletcher Jones - Service Center

Great experience. Jimmy was polite and attentive. He fallowed through with my requests and communicated information throughout my sq5’s visit. There was incorrect price on my final invoice which he expl fallowed through with my requests and communicated information throughout my sq5’s visit. There was incorrect price on my final invoice which he explained and corrected without hesitation. I don’t anticipate any issues with my sq5 in the future but I know I am comfortable with returning to fletcher jones when needed. More

Great service experience. From the loaner to the quality of the care and the added friendliness. I am a fan of this service department. 25 words is a ridiculous request when i am doing you a favor of the care and the added friendliness. I am a fan of this service department. 25 words is a ridiculous request when i am doing you a favor More

Paul exceeded all of my expectations for service. The maintenance quickly and my vehicle was done in no time. Very happy that I was provided a loaner vehicle. maintenance quickly and my vehicle was done in no time. Very happy that I was provided a loaner vehicle. More

Great service. Easy, Fast, hassle free. Best place to get your vehicle service in Orange County. Service Advisors are friendly and knowledgeable. Techs are great and efficient. Definitely will use them again your vehicle service in Orange County. Service Advisors are friendly and knowledgeable. Techs are great and efficient. Definitely will use them again. More

My service advisor Jose was great and followed through as promised. I appreciated that the check in and pick up process was quick and efficient. promised. I appreciated that the check in and pick up process was quick and efficient. More

Exceptional staff and service - friendly and efficient. Jose was particularly helpful in explaining your procedures and helping me decide which services I needed since it was my first time in. Uber arriv Jose was particularly helpful in explaining your procedures and helping me decide which services I needed since it was my first time in. Uber arrived in just a few minutes after calling. He kept me informed by text, email and phone regarding the time needed to get parts and status of service. He then gave me a loaner and printed my estimate and explained the services to be done in a way for an older women to understand. He even showed me how to change the battery in my fob when I said it wasn't working. My Audi won't last forever and I know where I will be getting my next one. More

Exceptional service. On time delivery of my car! Service representative was very knowledgeable, helpful and made the process from beginning to end painless and satisfying! representative was very knowledgeable, helpful and made the process from beginning to end painless and satisfying! More

Awesome! Love the new place! Easy, fast, professional. Everything went well and my car is super clean. I’ll be back. Thank you very much Everything went well and my car is super clean. I’ll be back. Thank you very much More

I don't want to say anything thank you I don't want to say anything thank you I don't want to say anything thank you I don't want to say anything thank you say anything thank you I don't want to say anything thank you I don't want to say anything thank you More

I very impressed with fast service and customer service didn't have to wait long was picked up and dropped off by their Uber service didn't have to wait long was picked up and dropped off by their Uber service More