Audi Fletcher Jones - Service Center

From start to finish Jose was outstanding….inspection and work was completed in a timely manner……I like the way the inspection and suggested work is sent. The loaner car was clearly a lease turn in that had work was completed in a timely manner……I like the way the inspection and suggested work is sent. The loaner car was clearly a lease turn in that had been smoked in…gross for a non-smoker to drive….no noticeable COVID protocols were used…. More

Customer service was good and I appreciated being provided an Uber to and from the dealership when I dropped off and picked up my car. I also liked the idea of electronic updates and payment provided an Uber to and from the dealership when I dropped off and picked up my car. I also liked the idea of electronic updates and payment More

Very good. Service was fast and easy. Did not have to worry about anything and the car looked amazing when I got it back. Very well done. worry about anything and the car looked amazing when I got it back. Very well done. More

Makes it difficult to go somewhere else, after you have been exposed to the first class service and treatment. My next vehicle will be purchased there. been exposed to the first class service and treatment. My next vehicle will be purchased there. More

Jimmy was fast and efficient. He exceeded my expectations at every turn....communication, friendliness. He even went above and beyond and helped me with transportation. expectations at every turn....communication, friendliness. He even went above and beyond and helped me with transportation. More

From the initial phone call to book our appointment until we collected our car at service completion, we were completely satisfied. The customer service was excellent and professional. Our service rep Ryan w we collected our car at service completion, we were completely satisfied. The customer service was excellent and professional. Our service rep Ryan was friendly, knowledgable and an excellent communicator. He kept us well-informed throughout the servicing our of car. Best we've ever had! More

Quick, easy and thorough. Ryan was great. Didn't try and upsell or offer other services like most dealers do when you bring your car in for service. and upsell or offer other services like most dealers do when you bring your car in for service. More

Excellent service. Service team, especially Paul Panya, very polite and knowledgeable. I made an appointment for routine service and it all went smoothly and efficiently. Great car wash too! My car looked very polite and knowledgeable. I made an appointment for routine service and it all went smoothly and efficiently. Great car wash too! My car looked brand new!😀 More

Henry Chang was the consummate professional and over delivered. He listened to the problem, re-assured me and best of all, kept me in the loop. His communications to me via text were the best balance delivered. He listened to the problem, re-assured me and best of all, kept me in the loop. His communications to me via text were the best balance of providing me the latest update without burdening me with over communicating. My inquiries were answered promptly and at the end of the day, my A6 was back to running like new. Thank you, Henry. More

Car finished before promised time and given a nice loaner as well. Jimmy was very helpful and would come back again for my next service. as well. Jimmy was very helpful and would come back again for my next service. More