Audi Fletcher Jones

Excellent Service Manager Initial welcome was a little disappointing, however, once the service manager arrive, Samantha Jordan, the situation changes. She shown interest and c Initial welcome was a little disappointing, however, once the service manager arrive, Samantha Jordan, the situation changes. She shown interest and concern in the issue I am experiencing. She took additional steps by asking and giving the technician to researched my car before providing me with the analysis report. She also concern of my daily inconvenience when she has to hold my car, she contact me and ask if it would affect me. She also offer a loaner after i expressed the inconvenience. She also concern of if I am able to afford the service too. She is willing to work with me by rescheduling the service so my extended warranty would cover the service. Due to her genuine concern and accommodation, we decided to keep our car and might come back to purchase the E-Tron. We will see how the service on 12/3. Thank you. More

As promised I was in and out without any delays. Jose offered me a top-shelf loaner. Car delivered when promised. Thanks for all of your help Jose. I was in and out without any delays. Jose offered me a top-shelf loaner. Car delivered when promised. Thanks for all of your help Jose. More

Needed my third service since car was purchased in 1 mo Dealership seems overwhelmed with too many service clients. Too busy with not enough reps. Today’s visit wasn’t bad, but last two were not that good. Dealership seems overwhelmed with too many service clients. Too busy with not enough reps. Today’s visit wasn’t bad, but last two were not that good. More

Great Service. Fast Friendly service, no issues. Great to have a service center I can trust. Will definitely do service here in the future. Great group of advisers a Fast Friendly service, no issues. Great to have a service center I can trust. Will definitely do service here in the future. Great group of advisers and technicians . More

Great Audi Experience Amazing experience with Henry and Matt in finance. My daughter loves her new Audi. Excellent service and very professional and most important, kept ev Amazing experience with Henry and Matt in finance. My daughter loves her new Audi. Excellent service and very professional and most important, kept every promise. Would not buy an Audi anywhere else. Thank you Henry and Matt! More

Amazing service Thanks for being a great place to bring our cars for service. The service I get from everyone is always a 10. Thanks so much! Thanks for being a great place to bring our cars for service. The service I get from everyone is always a 10. Thanks so much! More

Great experience Sam was excellent, very helpful and kept me informed. I was feeling upset after my tire blew out on the freeway and she made me feel relaxed and able Sam was excellent, very helpful and kept me informed. I was feeling upset after my tire blew out on the freeway and she made me feel relaxed and able to take care of my needs. More

Amazing Car Buying Experience This dealership is Awesome!! They offer the very best Highline Car Buying Experience in all of Orange County. I highly recommend the Sales Manager This dealership is Awesome!! They offer the very best Highline Car Buying Experience in all of Orange County. I highly recommend the Sales Manager Taylor Bradford and the Salesman Brandon Roy these guys are Very , Very professional and knowledgeable. I had the best Nordstrom Service Car buying experience. They worked an amazing deal on my new car and gave me a good price for my trade in. I will definitely refer my friends and relatives to buy cars from them in the future. More

Q5 purchase I visited Audi Fletcher Jones to purchase a car, they treated my wife and I with respect and were very courteous, we had Avery good experience and wou I visited Audi Fletcher Jones to purchase a car, they treated my wife and I with respect and were very courteous, we had Avery good experience and would definitely recommend it to my friends and family More

Great job by all. No issues and would come back anytime. Love the new car. No need to say anything else and I very happy. job by all. No issues and would come back anytime. Love the new car. No need to say anything else and I very happy. More