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Audi Fletcher Jones

Costa Mesa, CA

4.3
1,019 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,019 reviews

December 16, 2018

Efficient and painless When I buy a car I don't like to be hustled and I upsold by salespeople. None of this happened at Audi Fletcher Jones. Armin Hedayat was very cordia More

by UmbertoC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Hedayat, Michelle Racine
Dec 17, 2018 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Armin. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

December 14, 2018

Great overall experience with Breanna, she was amazing Very nice and easy to locate facility, office area was very inviting and open. Breanna did a great job helping me with my Audi experience. More

by lavi1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Martin
Dec 17, 2018 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

December 14, 2018

Great I enjoyed working with Diego and he was helpful and professional. I would work with him again based on my experience with him this time More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Meza
Dec 17, 2018 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. It is great to hear that Diego continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

December 10, 2018

Purchased a7. Traded leased Mini Cooper Excellent. Very informative. The team was very accommodating and answered all our questions. Went out of their way to make sure we had the options we More

by A7 daytona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenna, Taylor Bradford, Matt Starrett
Dec 11, 2018 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

December 10, 2018

Excellent experience during Audi purchase Sales rep Michael Quezada did a great job in addressing our needs. He was patient in explaining the features in details and was excellent with the fol More

by Nadiahasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hung, Jimmy Cahill
Dec 11, 2018 -

Audi Fletcher Jones responded

Hello Nadia, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Michael. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

December 07, 2018

Happy! Sasha and Fletcher Jones truly exceeded my expectations. Sasha was everything a great salesperson should want to be. I highly recommend my salesmen an More

by Cush king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bradford, Jimmy Cahill, Sasha Poleshuk
Dec 10, 2018 -

Audi Fletcher Jones responded

Hello Cush, Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Sasha. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

December 04, 2018

Very professional, impeccable courtesy. This was our best car buying experience. Helpful and knowledgeable stuff made the decision painless. Also, they were able to provide financing throu More

by Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Starrett
Dec 06, 2018 -

Audi Fletcher Jones responded

Hello, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new purchase! Best, Heather Lewis Client Care Manager

November 29, 2018

comments for salesman MIchael is excellent salesman very good knowledge of vehicle's features and good person But I think we paid too much down and still have a payment More

by SANDHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Michael. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

November 27, 2018

5 STARS goes to Michael Quezada My two sons and I were treated extremely professional and the experience/service was outstanding. If ever I need another car I will contact Michael f More

by enotsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Michael. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

November 24, 2018

Tire service I called Ryan and left a message and he called me back within 20 minutes and set an appointment to repair my new tire that had picked up a screw. More

by Ms
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones and for taking the time to share your valuable feedback. It is great to hear that Ryan continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

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