Audi Fletcher Jones

Purchased Certified Q5 We purchased a certified Q5 for our son from Henry Diaz. He was wonderful to deal with and answered all of our questions. The only recommendation we w We purchased a certified Q5 for our son from Henry Diaz. He was wonderful to deal with and answered all of our questions. The only recommendation we would make is how to spend up the process for purchasing. It took over 3 hours to process the paperwork even when paying cash. Everyone at the dealership is professional and helpful. More

Service was efficient and friendly Great service, friendly associates, convenient new location . Samantha was accommodating and friendly. Wash quality needs to improve. Windshield Great service, friendly associates, convenient new location . Samantha was accommodating and friendly. Wash quality needs to improve. Windshield of my car after a wash had marks, car was vacuumed, but front seats mats were not. Fingerprints on dashboard. I understand it’s not professional car wash place, but some standards shall be in place. More

Dan is an excellent Dan is excellent and I was lucky to have home as my advisor at FJ Mercedes too. Thanks for growing with FJ family Dan. Looking forward to continued ex Dan is excellent and I was lucky to have home as my advisor at FJ Mercedes too. Thanks for growing with FJ family Dan. Looking forward to continued excellent service. More

Mike and Taylor were very helpful It's great to have them as my sales advisors. They were very patient and tried hard to get my favorite car. Thanks for all their the efforts. It's great to have them as my sales advisors. They were very patient and tried hard to get my favorite car. Thanks for all their the efforts. More

Exceptional service From the very beginning when I spoke to John, I knew he was awesome. He made me feel very welcomed and was so accommodating. He also made sure I kne From the very beginning when I spoke to John, I knew he was awesome. He made me feel very welcomed and was so accommodating. He also made sure I knew what my credit score was, which was nice because I have worked hard to get such high credit score. More

Well done Lana was very responsive, and sensitive to time demands. Process was very smooth. Made it very easy on me, and was done within a day. Lana was very responsive, and sensitive to time demands. Process was very smooth. Made it very easy on me, and was done within a day. More

Excellent service on a factory recall item. My Service representative, Henry Chang, was very helpful, knowledgeable, personable, and great to work with. He kept me updated on length of my visit, My Service representative, Henry Chang, was very helpful, knowledgeable, personable, and great to work with. He kept me updated on length of my visit, and helped get my service work completed as soon as possible. More

Fantastic Experience Painless from start to finish. Michael and his team were straight-up professionals and very easy to work with. Could not have been more pleased with t Painless from start to finish. Michael and his team were straight-up professionals and very easy to work with. Could not have been more pleased with the experience. More

Samantha Jordan in the Service Department was amazing to work with! Very communicative. Kept me posted on what was happening with my car on a daily basis. She went in the Service Department was amazing to work with! Very communicative. Kept me posted on what was happening with my car on a daily basis. She went above and beyond and I greatly appreciated her willingness to help. More

Wonderful car buying experience We enjoyed working with Brandon and he was patient, helpful, and professional. I would work with him again when buying my next car. I highly recomme We enjoyed working with Brandon and he was patient, helpful, and professional. I would work with him again when buying my next car. I highly recommend this dealership to anyone who is interested in purchasing a Audi. More