Audi Fletcher Jones

World Class Service World class experience from start to finish. Ash couldn't do enough to help and made the experience memorable. Excellent customer service and dedicati World class experience from start to finish. Ash couldn't do enough to help and made the experience memorable. Excellent customer service and dedication to the craft! More

Excellent experience We bought our TTS from Audi Fletcher Jones recently. Our sales consultant was Michael Quezada. He was nice and professional and this was the best buyi We bought our TTS from Audi Fletcher Jones recently. Our sales consultant was Michael Quezada. He was nice and professional and this was the best buying experience we have had. He and the finance guy stayed late to help us to do paperwork. And he spend time to help us learn about the car after the paperwork even the dealership had already closed. I would highly recommend this dealer. More

Amazing service!! Jose was an awesome service rep and provided 5 Star service in my visit form the beginning to end! Ernesto was the best shuttle driver possible! H Jose was an awesome service rep and provided 5 Star service in my visit form the beginning to end! Ernesto was the best shuttle driver possible! He was kind, courteous, professional, and a great conversationalist!! More

Fantastic experience We bought our A6 frrom Audi Fletcher Jones. Our sales consultant was Michelle Racine. From the first day we came in to research the cars until the d We bought our A6 frrom Audi Fletcher Jones. Our sales consultant was Michelle Racine. From the first day we came in to research the cars until the day we ultimately made our purchase, Michelle was always ver prepared and attentive to what our objectives were. She was a consummate professional and made this the best auto buying experience we hav head. We look forward to working with her again on our next purchase. More

An exceptional Audi dealer Fletcher Jones Audi is truely an exceptional dealer. My salesperson Sasha was very patient with all my questions. He is very knowledgeable, smart, Fletcher Jones Audi is truely an exceptional dealer. My salesperson Sasha was very patient with all my questions. He is very knowledgeable, smart, and pleasant to work with. He stayed late hours to help me learn about the car after my paperwork. The finance guy, Matt, was also very friendly. They gave me a great discount on my new A6. I had a great experience at this dealer. More

Great . I had a key problem and it was fixed right away. Everyone there was friendly courteous and tried to hel- us right away Thank you . I had a key problem and it was fixed right away. Everyone there was friendly courteous and tried to hel- us right away Thank you More

2019 A6 Great fast easy experience. Michelle and Luis were exceptional in making this a truly easy and painless experience. I love my new A6. Thank you Great fast easy experience. Michelle and Luis were exceptional in making this a truly easy and painless experience. I love my new A6. Thank you More

Quick and seemless I called the service department at Audi Fletcher joins and was quickly to Samantha Jordan who would handle my service ticket. We set an appointment wi I called the service department at Audi Fletcher joins and was quickly to Samantha Jordan who would handle my service ticket. We set an appointment within a couple days and when I showed up was only there for 5-10min as check in was very quick as it was all done via ipad. She also provided the option for a shuttle ride home, which I'll make note of when I need service again. Samantha continued to update me on the progress made on my car throughout the day via text message. The work was done within my expected timeframe and when I picked it up it was cleaned and wiped down. Very great experience overall and another reason why I trust Audi with not just my car, but with my wifes Q3 as well. More

Excellent - Allroad 1st Annual Service Entire service team professional and focused on customer experience. Frank was attentive and ensured that we were set with loaner before departure. R Entire service team professional and focused on customer experience. Frank was attentive and ensured that we were set with loaner before departure. Received confirming text at approximate completion time. Audi Fletcher Jones certainly has the process of service in order! Even more incredible since within less space than previous Newport Beach location - amazing what a change in ownership can do. Can't wait for new building construction to start and service area given proper space. More

Bought used Jeep Great experience working with Diego and Chris the sales manager! Enjoyed this dealership and would highly recommend. Great customer service and easy t Great experience working with Diego and Chris the sales manager! Enjoyed this dealership and would highly recommend. Great customer service and easy to work with. More