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Audi Fletcher Jones

Costa Mesa, CA

4.3
1,019 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,019 reviews

February 19, 2019

An exceptional Audi dealer Fletcher Jones Audi is truely an exceptional dealer. My salesperson Sasha was very patient with all my questions. He is very knowledgeable, smart, More

by Raffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Starrett, Sasha Poleshuk
Feb 19, 2019 -

Audi Fletcher Jones responded

Hello Raffi, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Sasha. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

February 18, 2019

2019 A6 Great fast easy experience. Michelle and Luis were exceptional in making this a truly easy and painless experience. I love my new A6. Thank you More

by Randyaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Delatorre, Michelle Racine
Feb 18, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Michelle, and Luis. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

February 18, 2019

Great . I had a key problem and it was fixed right away. Everyone there was friendly courteous and tried to hel- us right away Thank you More

by Audiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 13, 2019

Quick and seemless I called the service department at Audi Fletcher joins and was quickly to Samantha Jordan who would handle my service ticket. We set an appointment wi More

by GWCpolo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
Feb 14, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Samantha. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 13, 2019

Excellent - Allroad 1st Annual Service Entire service team professional and focused on customer experience. Frank was attentive and ensured that we were set with loaner before departure. R More

by 90A4TTAvantA5Allroad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Camargo
Feb 14, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 12, 2019

Bought used Jeep Great experience working with Diego and Chris the sales manager! Enjoyed this dealership and would highly recommend. Great customer service and easy t More

by Jeepbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Meza
Feb 12, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Diego Meza. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

February 11, 2019

Thank You Yesterday I brought my daughters new to her Audi A4 for Airbag recall replacement.. The car was completely checked over , I was sent pictures and exp More

by Lizziecar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Camargo
Feb 12, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Frank Camargo. As always, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 09, 2019

Excellent Service on my Q7 check up My overall experience was highly professional with Ryan and the team in the service dept. This is why I take my Q7 to them all the time. I would hig More

by judyobutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Audi Fletcher Jones responded

Hi Judy, Your Satisfaction and loyalty is our number one priority and pleased to know of the great service Ryan and our service team provided you. Please know if I can be any assistance now or in the future, you are welcome to contact me directly at 949-718-6532. Thanks again for allowing us to earn your business. Kind regards, Kimberlee Camargo Fletcher Jones Management

February 08, 2019

'Everything was smooth ' Everything was smooth from the test drive of the vehicle, to the financing. No games. I'm very happy with the purchase and the web. More

by OQP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Feb 11, 2019 -

Audi Fletcher Jones responded

Hi, Thank you for taking the time to share your feedback. We are committed to provide a world class experience to each and every guest, and would like the opportunity to discuss your concerns. My direct line is 949-718-6532. Most Sincerely, Kimberlee Camargo

January 29, 2019

Excellence in all areas Smooth and easy transaction from start to finish. Don provided outstanding service. Was in and out within an hour and half. Absolutely love my A6 More

by Winelover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jan 29, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Don. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

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