Audi Fletcher Jones
Costa Mesa, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Best buying experience I ever had This was by far the easiest car purchase of my life. I got to the dealership and they had the exact car I was looking at sitting in the showroom (by c This was by far the easiest car purchase of my life. I got to the dealership and they had the exact car I was looking at sitting in the showroom (by chance). The sales team were exceptionally nice, they took me and my wife on a test drive and we were impressed by the car. When we came back, I very clearly explained to the sales manager my needs and he was extremely helpful in working out the best deal I could possibly have. The whole thing took less than 30 min and I had a great deal. Would absolutely recommend this dealership to anyone looking for an Audi. More
Overall Good Experience Holly was the sales assistant who helped me when I walked in the door at Fletcher Jones Audi. He was incredibly honest and helpful, and I felt that he Holly was the sales assistant who helped me when I walked in the door at Fletcher Jones Audi. He was incredibly honest and helpful, and I felt that he would do literally anything possible to ensure I walked away from the experience satisfied. To be honest, the current configuration of this dealership is far from ideal. With the cars being stored in an off-location lot and no real system for locating the kind of cars you are searching for, it was definitely not the experience I am used to with a luxury car dealership. However, I believe the employees are doing the best they can as they work out of this temporary space, and I look forward to an outstanding experience at this location when their new building is completed. This is my first Audi, and I felt the packaging of the options was a little restrictive. There were some features I wanted in the Premium Plus package, but I liked the design of the Premium car better, so I went with that and gave up some options I am used to (Really? No satellite radio? That seems to basic!). Again, this is an Audi issue and not a dealership issue. Even with all of this, Holly was extremely concerned about getting me what I wanted, and I felt he was able to negotiate me a fair price. I enjoyed my time with him and hope he continues to be referred new customers. More
Great We have been searching for two months for the perfect car. Thank you for having a high standard for used cars. We looked at a lot of cars before we We have been searching for two months for the perfect car. Thank you for having a high standard for used cars. We looked at a lot of cars before we purchased and this was the first car that met our standard. For a 6 year old car, it was immaculate and looked like it came off the show room floor. More
Drop off time consuming but puck up good 15 minutes to get someone to help me when I dropped it off. They were very busy. It appears the staff is working under difficult circumstances while 15 minutes to get someone to help me when I dropped it off. They were very busy. It appears the staff is working under difficult circumstances while they wait for the new facilty to be built. Service, however, was much improved in the last couple of months when I dropped my other Audi off for service. More
End go end this is the best dealership experience Sasha was our sales consultant on both our Audi S6 and now Q7! He and the entire team at Fletcher Jones Audi were super professional and timely. You c Sasha was our sales consultant on both our Audi S6 and now Q7! He and the entire team at Fletcher Jones Audi were super professional and timely. You can expect a 5 star treatment when working with this team! Thank you Sasha and Team Audi Fletcher Jones! More
2nd to none Excellent experience with the service and parts team at Audi Fletcher Jones. How does Jose Magana continue to look better every time I see him? Excellent experience with the service and parts team at Audi Fletcher Jones. How does Jose Magana continue to look better every time I see him? More
World Class Service World class experience from start to finish. Ash couldn't do enough to help and made the experience memorable. Excellent customer service and dedicati World class experience from start to finish. Ash couldn't do enough to help and made the experience memorable. Excellent customer service and dedication to the craft! More
Excellent experience We bought our TTS from Audi Fletcher Jones recently. Our sales consultant was Michael Quezada. He was nice and professional and this was the best buyi We bought our TTS from Audi Fletcher Jones recently. Our sales consultant was Michael Quezada. He was nice and professional and this was the best buying experience we have had. He and the finance guy stayed late to help us to do paperwork. And he spend time to help us learn about the car after the paperwork even the dealership had already closed. I would highly recommend this dealer. More
Amazing service!! Jose was an awesome service rep and provided 5 Star service in my visit form the beginning to end! Ernesto was the best shuttle driver possible! H Jose was an awesome service rep and provided 5 Star service in my visit form the beginning to end! Ernesto was the best shuttle driver possible! He was kind, courteous, professional, and a great conversationalist!! More
Fantastic experience We bought our A6 frrom Audi Fletcher Jones. Our sales consultant was Michelle Racine. From the first day we came in to research the cars until the d We bought our A6 frrom Audi Fletcher Jones. Our sales consultant was Michelle Racine. From the first day we came in to research the cars until the day we ultimately made our purchase, Michelle was always ver prepared and attentive to what our objectives were. She was a consummate professional and made this the best auto buying experience we hav head. We look forward to working with her again on our next purchase. More