
Audi Fletcher Jones
Costa Mesa, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Good Customer Service, slight delay on tire delivery As I did receive a loaner, the wait on the tires was not a problem. Pricing seems high, but I assume normal for Audi dealerships. As I did receive a loaner, the wait on the tires was not a problem. Pricing seems high, but I assume normal for Audi dealerships. More
Best dealership Holly Setiadi is the kindest & most patient salesman. He goes out of his way to help you & make you feel like the most important customer. He doesn’t Holly Setiadi is the kindest & most patient salesman. He goes out of his way to help you & make you feel like the most important customer. He doesn’t pressure or push you into making a decision. Taylor Bradford, the general sales manager, went above & beyond to make the deal happen & make sure I went home with the car I wanted at a price that was beyond my expectations. More
Great first service! Henry was a great representative of Audi Fletcher Jones and made my first regular service experience for my new car a breeze! Great service all aroun Henry was a great representative of Audi Fletcher Jones and made my first regular service experience for my new car a breeze! Great service all around. More
Service focused I visited this dealership many times before making my purchase decision, and every visit was a terrific experience. Michelle was my sales consultant I visited this dealership many times before making my purchase decision, and every visit was a terrific experience. Michelle was my sales consultant and she was terrific. When Michelle wasn’t available, others jumped in and also took great care of me. I was very happy with my Audi TT roadster purchase decision. Buying a car is a major investment and it should be a great experience. This dealership and everyone I felt with delivered. More
Poor service at Audi Fletcher Jones poor service by Audi fletcher jones. Jose Magana Offered no resolution to service problem which resulted in having to pick my car up and take to anot poor service by Audi fletcher jones. Jose Magana Offered no resolution to service problem which resulted in having to pick my car up and take to another Audi service location. Very disappointed in their lack of service or any remedy More
How do you team went above and beyond the call of duty Ryan took excellent care of us. He kept me informed every step of the way, always returned communications and was extremely professional ?? This i Ryan took excellent care of us. He kept me informed every step of the way, always returned communications and was extremely professional ?? This is the first Audi I have owned and you have made me a believer. More
Great experience Alex Hoes was very attentive and professional. We ended up buying with Audi Fletcher Jones rather than another Audi dealership nearby. He always picke Alex Hoes was very attentive and professional. We ended up buying with Audi Fletcher Jones rather than another Audi dealership nearby. He always picked up my call or called me back within minutes. More
Very professional and service oriented. Michael was a pleasure to work with and Taylor made things very simple and seamless. They were very professional while also being extremely friendly Michael was a pleasure to work with and Taylor made things very simple and seamless. They were very professional while also being extremely friendly and outgoing. We did not have the title to the vehicle we were trading in so Michael made a trip to our home the next day and picked it up from us rather than us having to make another trip to the dealership. That was the service quality we received and was very much appreciated. More
Completely satisfied From start to finish everyone treated us well and the follow through was amazing. Dave Quezada is a fantastic guy. He followed up and was patient wh From start to finish everyone treated us well and the follow through was amazing. Dave Quezada is a fantastic guy. He followed up and was patient when we needed it. Loved the whole team! Thank you! More
Customer service at it's best! I drove from Phoenix Az to purchase my new A6. The services I received upon entering the dealership was awesome ! Thanks Breanna, Holly and Meliane I drove from Phoenix Az to purchase my new A6. The services I received upon entering the dealership was awesome ! Thanks Breanna, Holly and Meliane More