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Audi Fletcher Jones

Costa Mesa, CA

4.2
1,023 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,023 reviews

May 22, 2019

Excellent service! Henry went above and beyond to ensure the best experience. Kept me informed through the process when the car will be ready and addressed any last minu More

by Darena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Cheung
May 22, 2019 -

Audi Fletcher Jones responded

Hello Darena, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service by Henry. Please let us know if we may be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

May 17, 2019

So easy Audi service and all personnel simply make my Audi experience so effortless. Jose Magaña knows me by name, knows I need to be in and out quick and is More

by Mtognoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
May 21, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service by Jose. Please let us know if we may be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

May 15, 2019

Audi Experience The entire staff was very professional and attentive. In particular, Don Lucarelli did an amazing job. He was patient, very knowledgeable about the p More

by Chris1357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lucarelli
May 16, 2019 -

Audi Fletcher Jones responded

Hi Chris, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Don Lucarelli. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

May 13, 2019

Service-oriented, solid selection, professional Very accommodating, highly service-oriented, professional and thorough. Mike was very knowledgeable and answered all my questions so I could compare o More

by D&D2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie was great too, Michael Quezada
May 16, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Michael. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

May 09, 2019

Love my car. Attention paid to the customer was a bit lacking at times at the dealership, but overall Christopher came through and made sure I was taken care of. I More

by Irene&Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Burton
May 16, 2019 -

Audi Fletcher Jones responded

Hello Irene & Bruce, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Christopher Burton. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

May 07, 2019

Great dealership. Honest ,knowledgeable and kind Fletcher Jones is fortunate to have a GSM like Taylor Bradford. He and his staff went out of their way to make me feel comfortable leasing two new Aud More

by BBS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashe. Armand. Steve , Chris. Holly, Taylor Bradford, Diego Meza, Michael Quezada, Brandon Roy
May 07, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Taylor. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

April 25, 2019

Buy a New car Excellent service from sales and finance team. Very friendly from sales team. The price is fair. We finished all paper work at very late and got our c More

by AUDIA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Racine
Apr 26, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your valuable feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of our sales and finance team. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

April 25, 2019

Audi Care Had to bring my Allroad in for the 45K service, 5 months after I did the 35K service due to the stupid terms with AudiCare service plans. I was not to More

by Outcasthb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
frank camargo
Apr 27, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

April 24, 2019

Great Car Buying Experience I just sold my BMW X5 40E and did a lot of research and now that I have the Q5 it's a huge difference. It's a great car and it has all the bell and wh More

by Dat Ng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Talei
Apr 25, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. We appreciate you taking the time to share your valuable feedback on you and your wife's recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Ash Talei. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

April 22, 2019

Audi Q5 premium Great overall experience, knowledgeable sales team. The team really worked with us to get the deal we wanted. Would recommend this dealership to a fri More

by Jayalong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Meza, Brandon Roy
Apr 24, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

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