Audi Fletcher Jones
Costa Mesa, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Love my car. Attention paid to the customer was a bit lacking at times at the dealership, but overall Christopher came through and made sure I was taken care of. I Attention paid to the customer was a bit lacking at times at the dealership, but overall Christopher came through and made sure I was taken care of. I appreciated his follow through. And I love my car. 😊 More
Great dealership. Honest ,knowledgeable and kind Fletcher Jones is fortunate to have a GSM like Taylor Bradford. He and his staff went out of their way to make me feel comfortable leasing two new Aud Fletcher Jones is fortunate to have a GSM like Taylor Bradford. He and his staff went out of their way to make me feel comfortable leasing two new Audi’s in a weeks time . We came in 5 or 6 times before I finally decided that Fletcher Jones was getting my business. They were Never pushy and that impressed me more than any dealership I’ve ever dealt with I can’t wait to recommend Taylor and his crew to my family and friends!! More
Buy a New car Excellent service from sales and finance team. Very friendly from sales team. The price is fair. We finished all paper work at very late and got our c Excellent service from sales and finance team. Very friendly from sales team. The price is fair. We finished all paper work at very late and got our car same day. More
Audi Care Had to bring my Allroad in for the 45K service, 5 months after I did the 35K service due to the stupid terms with AudiCare service plans. I was not to Had to bring my Allroad in for the 45K service, 5 months after I did the 35K service due to the stupid terms with AudiCare service plans. I was not told that the plan had to be used 66 months after the vehicle went in service, not the purchase date of the plan (plan was bought a year after buying the care due to the free 1st service(. Thus I had 2 major services done within a 5 month timeframe and only 1400 miles. This is a waste of my money and time and your time.......you need to fix this. More
Great Car Buying Experience I just sold my BMW X5 40E and did a lot of research and now that I have the Q5 it's a huge difference. It's a great car and it has all the bell and wh I just sold my BMW X5 40E and did a lot of research and now that I have the Q5 it's a huge difference. It's a great car and it has all the bell and whistles. We had a great experience with Ash Talei and the dealership. Car buying experience can be tough if you go to the wrong dealership and the wrong salesperson that doesn't value your time and needs. Believe me, I have dealt with some really bad dealerships and salesmen over the years...Luckily, we got in touch with Ash Talei and he took really good care of us. Ash shows that he cares about having a great experience when you are interested in buying a car from him. He was very professional, patience and always positive. He was also very straight to the point (which we appreciate)... My wife can be very tough when negotiating with deals but Ash was very patient and accomodating...Which made the experience easy. I would recommend anyone looking to get an Audi to talk to Ash, he will take good care of you. More
Good Customer Service, slight delay on tire delivery As I did receive a loaner, the wait on the tires was not a problem. Pricing seems high, but I assume normal for Audi dealerships. As I did receive a loaner, the wait on the tires was not a problem. Pricing seems high, but I assume normal for Audi dealerships. More
Audi Q5 premium Great overall experience, knowledgeable sales team. The team really worked with us to get the deal we wanted. Would recommend this dealership to a fri Great overall experience, knowledgeable sales team. The team really worked with us to get the deal we wanted. Would recommend this dealership to a friend looking for a new Audi More
Best dealership Holly Setiadi is the kindest & most patient salesman. He goes out of his way to help you & make you feel like the most important customer. He doesn’t Holly Setiadi is the kindest & most patient salesman. He goes out of his way to help you & make you feel like the most important customer. He doesn’t pressure or push you into making a decision. Taylor Bradford, the general sales manager, went above & beyond to make the deal happen & make sure I went home with the car I wanted at a price that was beyond my expectations. More
Great first service! Henry was a great representative of Audi Fletcher Jones and made my first regular service experience for my new car a breeze! Great service all aroun Henry was a great representative of Audi Fletcher Jones and made my first regular service experience for my new car a breeze! Great service all around. More
Service focused I visited this dealership many times before making my purchase decision, and every visit was a terrific experience. Michelle was my sales consultant I visited this dealership many times before making my purchase decision, and every visit was a terrific experience. Michelle was my sales consultant and she was terrific. When Michelle wasn’t available, others jumped in and also took great care of me. I was very happy with my Audi TT roadster purchase decision. Buying a car is a major investment and it should be a great experience. This dealership and everyone I felt with delivered. More