
Audi Fletcher Jones
Costa Mesa, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,023 reviews
From the moment Chris Burton greeted me I was happy! From the moment Chris Burton greeted me in the showroom on Sunday, 7/28/19, I was happy. I came back to see Chris on Wednesday, 7/30 and got my beaut From the moment Chris Burton greeted me in the showroom on Sunday, 7/28/19, I was happy. I came back to see Chris on Wednesday, 7/30 and got my beautiful Q3. I love it!!! Many thanks to Chris, Ash and Luis for making my Audi experience so great. I look forward to a long relationship with Audi Fletcher Jones! More
It was awesome Ash was great we loved true service and loved Ashley was awesome I feel I got a Great car and a Great deal my wife loves her new car I’m very happy. Thank u Ashley was awesome I feel I got a Great car and a Great deal my wife loves her new car I’m very happy. Thank u More
Outstanding Service We recently moved from Northern California to Orange County and had to have both of our Audi’s serviced. Audi Fletcher Jones knocked it out of the pa We recently moved from Northern California to Orange County and had to have both of our Audi’s serviced. Audi Fletcher Jones knocked it out of the park with their service from the beginning of the experience to the end. I wouldn’t take my cars any where else. More
Wonderful experience Dropped by our local Audi dealer to see why the Q5 was receiving great reviews. Met Sales Rep., Chris Burton who guided us through such a professiona Dropped by our local Audi dealer to see why the Q5 was receiving great reviews. Met Sales Rep., Chris Burton who guided us through such a professional, informative and transparent experience we felt comfortable purchasing the Q5 on the spot. We continued to receive exceptional customer service from the Sales Manager through to the Finance Department. Highly recommended. More
Frank in service Frank handled everything from start to finish. The tech went thru the car and identified some other things that need attention. All good! Thank you Frank handled everything from start to finish. The tech went thru the car and identified some other things that need attention. All good! Thank you for a great experience. More
Recall Henry provided great customer service. From the initial meeting, thru the follow up, to leaving the dealer he maintained a professional, courteous, an Henry provided great customer service. From the initial meeting, thru the follow up, to leaving the dealer he maintained a professional, courteous, and helpful attitude. More
Audi lease Q5 Excellent sales team and worked around my schedule. Delivered my Audi to my home! Already have recommended dealership and staff. We are enjoying ou Excellent sales team and worked around my schedule. Delivered my Audi to my home! Already have recommended dealership and staff. We are enjoying our new Q5. More
Good Service My visit was handled efficiently. It was for a recall item that the letter from Audi said would take about an hour. It took 2 1/2 hours, though some My visit was handled efficiently. It was for a recall item that the letter from Audi said would take about an hour. It took 2 1/2 hours, though some of that time was for a car wash. I waited in the waiting area in the new car showroom. Received an email and text from my service provider, Frank, notifying me of other things that needed attention and asking me if I wanted them done this visit. A little confusing and I would have preferred that someone walk across the driveway and talk to me personally. That is why I rated the service Good but not Exceptional More
Exeptional Service The communication was excellent, came in for a few concerns. They address the concerns and explain the reason and the cure for it. I would take my car The communication was excellent, came in for a few concerns. They address the concerns and explain the reason and the cure for it. I would take my car back here for service in the future. More
Speed and efficiency Ryan is always great to work with. Brakes needed to be done and it was about as quick and painless of a process as you could get! Loaner vehicle, whil Ryan is always great to work with. Brakes needed to be done and it was about as quick and painless of a process as you could get! Loaner vehicle, while not an R8, was a great car to keep me going while the Q7 was in the shop. Thank you to Ryan and team for the great service! More