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Audi Fletcher Jones

Costa Mesa, CA

4.2
1,023 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,023 reviews

August 01, 2019

From the moment Chris Burton greeted me I was happy! From the moment Chris Burton greeted me in the showroom on Sunday, 7/28/19, I was happy. I came back to see Chris on Wednesday, 7/30 and got my beaut More

by AlAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Burton, Ash Talei, and Luis to complete the sale.
Aug 01, 2019 -

Audi Fletcher Jones responded

Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Chris, Ash and Luis. We are happy that you love your beautiful Audi Q3!! Your feedback is greatly appreciated. We look forward to welcoming you back. Best, Your Friends and Family at Audi Fletcher Jones

More
July 28, 2019

It was awesome Ash was great we loved true service and loved Ashley was awesome I feel I got a Great car and a Great deal my wife loves her new car I’m very happy. Thank u More

by Qualityatbats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don was great, Ashley Oviedo
Jul 29, 2019 -

Audi Fletcher Jones responded

Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Ash. We are happy that you and your wife love the new vehicle!! We look forward to welcoming you back. Best, Your Friends and Family at Audi Fletcher Jones

July 25, 2019

Outstanding Service We recently moved from Northern California to Orange County and had to have both of our Audi’s serviced. Audi Fletcher Jones knocked it out of the pa More

by SoCalBruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Camacho
Jul 30, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Our team is delighted to hear about your outstanding service visit with Frank. We are flattered to know the service "knocked it out of the park"! What a wonderful compliment for our team! Welcome to Orange County and our Fletcher Jones Family! We look forward to serving you again at your next scheduled service interval. Best, Kimberlee Camargo Reputation and Brand Loyalty Manager

More
July 21, 2019

Wonderful experience Dropped by our local Audi dealer to see why the Q5 was receiving great reviews. Met Sales Rep., Chris Burton who guided us through such a professiona More

by Kathy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2 Sales Managers. Finance Manager
Jul 22, 2019 -

Audi Fletcher Jones responded

Hi Kathy, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Chris purchasing your new Q5. We look forward to welcoming you back. Best, Your Friends and Family at Audi Fletcher Jones

July 15, 2019

Frank in service Frank handled everything from start to finish. The tech went thru the car and identified some other things that need attention. All good! Thank you More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Frank in service. Not listed above., Ryan Rabusch
Jul 16, 2019 -

Audi Fletcher Jones responded

Hi Mike, Thank you for choosing Audi Fletcher Jones. Our team is delighted to hear about how Frank was able to assist and took great care of you during your visit. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fletcher Jones

July 11, 2019

Recall Henry provided great customer service. From the initial meeting, thru the follow up, to leaving the dealer he maintained a professional, courteous, an More

by d_rod714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry chang
Jul 11, 2019 -

Audi Fletcher Jones responded

Hi, Thank you for choosing Audi Fletcher Jones. Our team is delighted to hear about your great service visit with Henry. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fletcher Jones

July 10, 2019

Audi lease Q5 Excellent sales team and worked around my schedule. Delivered my Audi to my home! Already have recommended dealership and staff. We are enjoying ou More

by Groroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Poleshuk, Katia Campbell
Jul 12, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for the 5 star rating and congrats on your new Audi Q5! Our team is delighted to hear about your wonderful experience. Best, Your Friends and Family at Audi Fletcher Jones

July 10, 2019

Good Service My visit was handled efficiently. It was for a recall item that the letter from Audi said would take about an hour. It took 2 1/2 hours, though some More

by ccm87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Camargo
Jul 12, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Our team appreciates your feedback regarding the time it took to complete the service and looks forward to making your next experience exceptional. Best, Kim Camargo – Reputation and Brand Loyalty Manager

July 10, 2019

Exeptional Service The communication was excellent, came in for a few concerns. They address the concerns and explain the reason and the cure for it. I would take my car More

by Quang To
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Jul 11, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Our team is delighted to hear about your exceptional service experience during your visit with us. We are happy that the communication was consistent and that all of your concerns were resolved! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fletcher Jones

More
July 04, 2019

Speed and efficiency Ryan is always great to work with. Brakes needed to be done and it was about as quick and painless of a process as you could get! Loaner vehicle, whil More

by Q7 AUUDDII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Jul 08, 2019 -

Audi Fletcher Jones responded

Hello Guest, Thank you for choosing Audi Fletcher Jones and congrats on your new Q7. Our team is delighted to hear about your exceptional experience with Ryan. We look forward to serving you again. Best, Your Friends and Family at Audi Fletcher Jones

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