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Audi Fletcher Jones

Costa Mesa, CA

4.2
1,023 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,023 reviews

November 16, 2019

Everyone was friendly and provided top-notch service. I was surprised to see the quality of service and I received. I was please with my experience. More

by GNova118
Recommend Dealer
Yes
Employees Worked With
Henry Chang
Nov 18, 2019 -

Audi Fletcher Jones responded

Hi, We are so pleased to hear about your recent service visit with us! Thank you for your 5 star review! Our goal is to provide the best service experience possible. Regards, Your Friends and Family at Audi Fletcher Jones

November 14, 2019

Warranty Work While the team is very friendly here and try to explain everything, they were not able to provide a great explanation of the oil issue.I am fearful th More

by amit.patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Nov 18, 2019 -

Audi Fletcher Jones responded

Hello Amit, Thank you for being a valued guest at Audi Fletcher Jones. Your complete satisfaction is important to us. If I may be of any assistance please feel welcome to contact me directly at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

November 08, 2019

awesome Ryan R is the very best!...He is knowledgeable and keeps me up to date on my car daily. I always choose him to deal with my service needs More

by Bryan R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Nov 11, 2019 -

Audi Fletcher Jones responded

Hi Bryan, Thank you for the 5 star rating! It is wonderful to hear how Ryan always takes great care of you! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Audi Fletcher Jones

November 06, 2019

Lease a new auto The negotiation for my lease went very well. Don Lucarelli and Ash were very helpful. I shopped several dealerships for other autos other than Audi. I More

by Audi Dealership review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lucarelli, Ash
Nov 07, 2019 -

Audi Fletcher Jones responded

Hi, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Don, and Ash. We look forward to welcoming you back. Best, Your Friends and Family at Audi Fletcher Jones

November 06, 2019

Recent Audi Service Visit I am always very pleased with the staff and the service at the Audi Fletcher Jones. Jose is an outstanding Service Rep and has excellent knowledge of More

by Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Nov 06, 2019 -

Audi Fletcher Jones responded

Hello, We are so pleased to hear about your recent service visit with Jose! Thank you for your 5 star review! Our goal is to provide the best service experience possible. Regards, Your Friends and Family at Audi Fletcher Jones

November 04, 2019

Convenient Service Drop off wait was a little longer than expected however, once my service provider was available he got me checked in and arranged a loaner very quickl More

by Slindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Nov 05, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for taking the time to share you valuable feedback. We are pleased to hear the complimentary loaner car was a great compliment to you while your vehicle was in for service. ! Please let us know if we may be of further assistance in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

October 30, 2019

Henry did a great job today of taking care of our Audi Henry did a great job today of taking care of our Audi Service needs. Dan the customer service manager also was helpful. The only thing I would like More

by Dcourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry - service and Dan CS Mgr, Angel Mendez
Oct 30, 2019 -

Audi Fletcher Jones responded

Hi, Thank you for choosing Audi Fletcher Jones. Our team is delighted to hear about how both Henry and Dan were so helpful during your visit. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fletcher Jones

October 29, 2019

Fast and easy. Fast and easy service. Quick in and out service appointment on a Saturday. Very helpful employees and accommodating to my needs. Would highly recommen More

by BigQueso80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Benson, Jose Magana, Carlos Avila, Ryan Rabusch, Angel Mendez
Oct 29, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Our team is delighted to hear about your service visit on Saturday. We are happy that it was a fast process and that everybody was very helpful and kind! Your recommendation is highly appreciated. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fletcher Jones

October 11, 2019

Unsurpassable Dealership I'm lost for words, so I'II keep it simple. .Whenever you are ready for your next car, go see the folks at Audi Fletcher Jones Costa Mesa. I promise y More

by Yinka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bradford, Michael Quezada
Oct 11, 2019 -

Audi Fletcher Jones responded

Hello Yinka, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Michael Quezada and Taylor Bradford. We are very happy that you and your son were provided with outstanding and professional service throughout your visit. Your recommendations are truly a gift!! We look forward to welcoming you both back. Best, Your Friends and Family at Audi Fletcher Jones

October 10, 2019

The people that I dealt with are courteous, professional and knowledgeable in their own field. I highly recommend this place. I rate this place 5 star. More

by Jmarcos106
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch, Jalal Kawa
Oct 10, 2019 -

Audi Fletcher Jones responded

Hi, Thank you for the 5 star rating! Your recommendations are truly a gift. Kind Regards, Your Friends and Family at Audi Fletcher Jones

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