Audi Fletcher Jones

Excellent Experience! This was my second service visit at Audi Fletcher Jones and it was even more pleasant than the last time. i am always made to feel important, (even th This was my second service visit at Audi Fletcher Jones and it was even more pleasant than the last time. i am always made to feel important, (even though my car isn't new or the nicest on the lot), and i am always amazed at how quickly they service my car. The Uber pickup and dropoff is a nice touch! More

Jose Magana was very helpful, knowledgeable and patient with us. He helped us to get the right service. He was outstanding. He made coming to Audi FJ worth it! Excellent service! FJ is lucky to have him i with us. He helped us to get the right service. He was outstanding. He made coming to Audi FJ worth it! Excellent service! FJ is lucky to have him in the service team. More

Quick and Easy I love how I can: make an appointment online at my convenience, dropping off my car/checking in was quick and easy. Uber driver arrived in 7 minutes t I love how I can: make an appointment online at my convenience, dropping off my car/checking in was quick and easy. Uber driver arrived in 7 minutes to take me to work. Picking up my car at the end of the day was just as easy. Thank you!!! More

Appreciate how they are always efficient, experienced, keep their clients informed, accommodating, and take the time to explain service in detail if requested. Thank you! keep their clients informed, accommodating, and take the time to explain service in detail if requested. Thank you! More

One of the best service teams Ever The service staff is absolutely impeccable. Cannot say the same for the sales staff but the service department makes up for it. Buy your car elsewhere The service staff is absolutely impeccable. Cannot say the same for the sales staff but the service department makes up for it. Buy your car elsewhere only get it serviced at Fletcher. More

Perfect as always! My service advisor Ryan fixed the problem with the hatch door lock, although I told him that he shouldn’t bother because it was not a big deal. He com My service advisor Ryan fixed the problem with the hatch door lock, although I told him that he shouldn’t bother because it was not a big deal. He communicated about his progress by phone messages. I was happy with the service. Jan Mirejovsky More

Outstanding service This is my first service with this dealership. Their process of getting you in and out is far superior to my previous experiences at other dealerships This is my first service with this dealership. Their process of getting you in and out is far superior to my previous experiences at other dealerships. My service advisor, Ryan provided clear and prompt communication. More

Timely service while waiting Service took the time quoted while I waited. Need desk or table to work on computer in waiting area (when you get the new facility). Everyone was frie Service took the time quoted while I waited. Need desk or table to work on computer in waiting area (when you get the new facility). Everyone was friendly although I had to sit in the sales area while they were working so that I could use a desk for my computer. The internet was good - but had to ask someone for the password. More

Great Customer Service !! Just wanted to note that the service rep Frank Camargo was outstanding ! Frank kept me informed and called when completed. I deal with used car reco Just wanted to note that the service rep Frank Camargo was outstanding ! Frank kept me informed and called when completed. I deal with used car reconditioning here at Norm Reeves Honda of HB and was fortunate to work with Frank. Sometimes its difficult to reach a dealer to schedule service coming from another dealership to another, but I did not have that problem at all. Thank you again. More

Excellent service. Quick, very helpful. Ryan helped work through my problem and explained things thoroughly. Problem solved and good guidance to avoid it in the future. through my problem and explained things thoroughly. Problem solved and good guidance to avoid it in the future. More