
Audi Fletcher Jones
Costa Mesa, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I love Audi Fletcher Jones New Port! From the moment you check in to when your car is ready you receive Excellent Customer Service. Ryan Rabusch always provides EXCELLENT Customer Service. He takes care o check in to when your car is ready you receive Excellent Customer Service. Ryan Rabusch always provides EXCELLENT Customer Service. He takes care of every detail and I never need to worry about a thing. Ryan is Awesome and on top of everything. He goes the extra mile. We need more people like him! more More
45,000 service I booked in at 7am for a service and they were right there at 7am - very quick turnaround, ,love the UBER service to and from work at my convenience, I booked in at 7am for a service and they were right there at 7am - very quick turnaround, ,love the UBER service to and from work at my convenience, very accommodating, organized and friendly - great service! More
new car service ryan always does a great job of listening to my concerns and provides answers - he tries to get the best result for me and works on the right pricing ryan always does a great job of listening to my concerns and provides answers - he tries to get the best result for me and works on the right pricing for service More
Jose was a pleasure to work with. Everything was handled timely and professionally. I can’t think of anything that could have been done better. Everything was handled with a “no problem” attitude. Thank timely and professionally. I can’t think of anything that could have been done better. Everything was handled with a “no problem” attitude. Thank you Jose & Fletcher Jones! More
Express, Exceptional Service I called to make an appointment and expected to have to wait a few days. Audi FJ made arranged a consultation on THAT day! My appointment with Frank I called to make an appointment and expected to have to wait a few days. Audi FJ made arranged a consultation on THAT day! My appointment with Frank was quick and easy. Frank and the other personnel that greeted me were professional and friendly. Nobody judged my dirty car. Anyways, I was given a loaner car and I was back to work in less than an hour. Frank kept me informed of the service that was being done and any schedule changes. Picking up my car, the following day was quick and easy. Jose greeted me and quickly had my car ready to go. My car was CLEAN! Thanks for the exceptional service. More
Always a great experience. Jose Magana is very professional, personable and efficient. Service was well done in a timely fashion. Highly recommend this dealership. Thanks. professional, personable and efficient. Service was well done in a timely fashion. Highly recommend this dealership. Thanks. More
Service is outstanding Jose Magana is my service rep since day one. He always explained before and after what to expect and the alternative. I am in and out within a few Jose Magana is my service rep since day one. He always explained before and after what to expect and the alternative. I am in and out within a few hours with car returned to me in tip top shape. Thank You. More
Frank and the team were friendly and fast great work. Suggestion, I didn’t really like my loaner, although I appreciated it. Is there any chance there is a program to upgrade the loaner. You could make Suggestion, I didn’t really like my loaner, although I appreciated it. Is there any chance there is a program to upgrade the loaner. You could make a bit of money and use it as an opportunity to up sell. Thank again. More
Maintenance checkup Everyone I encountered was professional, extremely competent, friendly and kind. Jose was excellent in every way. My car was not only mechanically g Everyone I encountered was professional, extremely competent, friendly and kind. Jose was excellent in every way. My car was not only mechanically great but clean inside and out. More
They’ve always taken great care of my car whenever I needed to come either for maintenance or a specific issue. Exceptional customer care always. needed to come either for maintenance or a specific issue. Exceptional customer care always. More