Audi Fletcher Jones

The service quality is consistently outstanding, exceeding my expectations every time. Honest, efficient and prompt service. exceeding my expectations every time. Honest, efficient and prompt service. More

Service advisor was extremely friendly and knowledgeable. Technician did an amazing job. Engine was serviced and came back clean and running like a champ again! 5 stars!⭐️ Technician did an amazing job. Engine was serviced and came back clean and running like a champ again! 5 stars!⭐️ More

My car was in the Dealership due to recall repairs. I got a loner from them which had a bad front tire and the tread was completely gone and you could see the wires. The tire blow up in the fwy and my I got a loner from them which had a bad front tire and the tread was completely gone and you could see the wires. The tire blow up in the fwy and my family almost got killed. When took the car back no one even showed any sympathy. They try to bribe my by offering a free car wash ( which is very insulting) to keep me quite and not report the incident. I do have all the pictures I took from the tire. Need to be followed up to be sure they don't put customers life in jeperdy. I will available to give more information if need it. Thanks More

Service department is top notch. The staff goes out of their way to be helpful The staff goes out of their way to be helpful More

10/10, highly recommended. The staff are cordial, will not hesitate to get my next thru Fletcher Jones. The staff are cordial, will not hesitate to get my next thru Fletcher Jones. More

After 60 years of car buying, this experience was the most pleasant yet! Garrett Poole Was outstanding in presenting all of my options, and completing the transaction once I have made up my mind. most pleasant yet! Garrett Poole Was outstanding in presenting all of my options, and completing the transaction once I have made up my mind. More

I recently purchased a pre owned Q7 from a Mercedes dealership and they were unable to service my vehicle. After a few phone calls I thankfully got in touch with a service manager named Hayden. From th dealership and they were unable to service my vehicle. After a few phone calls I thankfully got in touch with a service manager named Hayden. From the very beginning until the day I picked up my vehicle, Hayden provided excellent communication and customer service. The part I needed was difficult to find and potentially needed to ship from Germany. Hayden was able to source the part, brand new, from an Audi dealership in Chicago. He made sure the dealership pre inspected the part to assure it was in perfect condition which they did. Once the part was delivered it was less than 24 hours until my car was ready! It’s running great and I want to thank Hayden for taking the time to answer all my questions and going above and beyond to take care of my car. More

Kyle S. Is absolutely amazing! Made the whole experience so fun and personable. I was leaning towards a Lexus and Kyle made the process so easy for my first Is absolutely amazing! Made the whole experience so fun and personable. I was leaning towards a Lexus and Kyle made the process so easy for my first luxury car. More

Great service, no shoe salesman, great rates compare to Mission Viejo dealership. Naeil Is awesome !! Mission Viejo dealership. Naeil Is awesome !! More

Dexter's knowledge of the obscure vehicles but more importantly the Allroad we were interested in created an instant connection and gave us the confidence that we were making the right purchase. Highly importantly the Allroad we were interested in created an instant connection and gave us the confidence that we were making the right purchase. Highly recommend Fletcher Jones for buying/leasing a new Audi, but more importantly strongly recommend working with Dexter. More