Audi Fletcher Jones

10/10, highly recommended. The staff are cordial, will not hesitate to get my next thru Fletcher Jones. The staff are cordial, will not hesitate to get my next thru Fletcher Jones. More

After 60 years of car buying, this experience was the most pleasant yet! Garrett Poole Was outstanding in presenting all of my options, and completing the transaction once I have made up my mind. most pleasant yet! Garrett Poole Was outstanding in presenting all of my options, and completing the transaction once I have made up my mind. More

I recently purchased a pre owned Q7 from a Mercedes dealership and they were unable to service my vehicle. After a few phone calls I thankfully got in touch with a service manager named Hayden. From th dealership and they were unable to service my vehicle. After a few phone calls I thankfully got in touch with a service manager named Hayden. From the very beginning until the day I picked up my vehicle, Hayden provided excellent communication and customer service. The part I needed was difficult to find and potentially needed to ship from Germany. Hayden was able to source the part, brand new, from an Audi dealership in Chicago. He made sure the dealership pre inspected the part to assure it was in perfect condition which they did. Once the part was delivered it was less than 24 hours until my car was ready! It’s running great and I want to thank Hayden for taking the time to answer all my questions and going above and beyond to take care of my car. More

Kyle S. Is absolutely amazing! Made the whole experience so fun and personable. I was leaning towards a Lexus and Kyle made the process so easy for my first Is absolutely amazing! Made the whole experience so fun and personable. I was leaning towards a Lexus and Kyle made the process so easy for my first luxury car. More

Great service, no shoe salesman, great rates compare to Mission Viejo dealership. Naeil Is awesome !! Mission Viejo dealership. Naeil Is awesome !! More

Dexter's knowledge of the obscure vehicles but more importantly the Allroad we were interested in created an instant connection and gave us the confidence that we were making the right purchase. Highly importantly the Allroad we were interested in created an instant connection and gave us the confidence that we were making the right purchase. Highly recommend Fletcher Jones for buying/leasing a new Audi, but more importantly strongly recommend working with Dexter. More

I was shopping German sports sedans and stopped by AFJ to look at the Audi A6. I ended up buying a different brand, but after visiting half a dozen BMW, MB and Audi dealerships I couldn’t not notice how exce look at the Audi A6. I ended up buying a different brand, but after visiting half a dozen BMW, MB and Audi dealerships I couldn’t not notice how excellent the sales experience at AFJ was compared to the other dealerships I visited. My salesman, Kyle Feldhaus, was informative, pleasant and while he was constantly selling me on the car, he was never pushy or unpleasant. This car purchase was the first time I have purchased a luxury brand and AFJ was the only dealership I shopped where I felt l was getting a luxury experience. Every other BMW and MB dealership I visited, it felt just like I was buying another Honda. But that is to Kyle, the experience at AFJ really stood out. I didn’t buy a car from him because I decided to get a BMW, but if I was going to buy an Audi, it would have been from him. More

Hayden in service is probably the best advisor I have ever had, really looks after his clients! ever had, really looks after his clients! More

Bought two cars from this dealership, terrible after sales service and no respect for customer. Beware and stay away! sales service and no respect for customer. Beware and stay away! More

This was our first time at this dealership. From beginning to end the service here was excellent. Kyle’s customer service was top notch. Entire experience was excellent, I’m a customer for li From beginning to end the service here was excellent. Kyle’s customer service was top notch. Entire experience was excellent, I’m a customer for life! More