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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,024 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,024 reviews

February 25, 2022

Garrett was a great help along the way and communicated well with us with no pressure. We finally made decision in making purchase and process was fast and easy. More

by Corona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Poole
Report | Print
Feb 25, 2022 -

Audi Fletcher Jones responded

Hi Corona, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Garrett ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

February 25, 2022

Great staff , very friendly, i was waiting on my car to be ready and every single staff member acknowledged me and made me feel valued. More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasser Alzubaidi
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Feb 25, 2022 -

Audi Fletcher Jones responded

Hello Brandon, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are thrilled to know of the great efforts put forth during your service and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

February 24, 2022

I want to personally thank Mike and Tyler for helping us with the purchase of our new Jeep. Mike and his team helped make the buying process extremely smooth and efficient, with even having our new car pers More

by Premiumsnacks2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Stewart, Tyler Dawson, Noah Marcos, Mike Burns
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Feb 24, 2022 -

Audi Fletcher Jones responded

Hi Premiumsnacks2002, Congratulations on your gorgeous Jeep purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with both Mike and Tyler. Thank you for allowing Mike and Tyler the privilege to earn your business and attend to your needs! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

February 24, 2022

Garrett and staff were very nice and helpful. It was great to not be pressured and just have the facts to make a good decision. More

by homer5050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Poole
Report | Print
Feb 25, 2022 -

Audi Fletcher Jones responded

Hello Homer5050, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with Garrett and appreciate you complimenting our level of professionalism. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team is truly flattered to have your thoughtful compliments and recommendations. We're looking forward to working with you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones

February 23, 2022

What a great experience we had with Alex and the entire Fletcher Jones staff! It was super easy to pick the car we wanted and trade in our car with no hassles or upselling! The whole environment, from the More

by LXS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ball
Report | Print
Feb 23, 2022 -

Audi Fletcher Jones responded

Hi LXS, Congratulations on your beautiful Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. With that being said, it is a delight to hear Alex ensured you had a great time while searching for the perfect vehicle that best suits your needs. It bring us so much joy hearing that Alex went above and beyond with reaching the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

February 23, 2022

Mike was very helpful from the beginning. Appreciate his help in trying to get us into a new Q5. More

by PM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
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Feb 24, 2022 -

Audi Fletcher Jones responded

Hello PM, Congratulations on your beautiful new Audi Q5! We are so appreciative of your loyalty and feedback about your experience with Mike. I am very happy to hear that Mike was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! With that being said, it is a delight to hear Mike ensured you had a great time while reaching the best pricing to care for the vehicle of your choice. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

February 22, 2022

Garrett and the Audi Fletcher Jones staff are truly awesome! They were very informative and accommodating throughout the whole purchase process! More

by alondraa11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Garrett Poole
Report | Print
Feb 23, 2022 -

Audi Fletcher Jones responded

Hi Alondraa11, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Garrett has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

February 21, 2022

Good experience all round. Love our new Q5! Beautiful dealership. Thank you Nicholas for all your help. More

by wspruill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Nicholas Smith
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Feb 21, 2022 -

Audi Fletcher Jones responded

Hello, Thank you so much for your awesome review and 5-star rating! We are so thrilled to hear that you found an amazing vehicle that fits all your needs and wants. It's really rewarding hearing that Nicholas was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Congratulations on your new Q5! Kind regards, Your Friends and Family at Audi Fletcher Jones

February 20, 2022

Garrett Poole was incredible! I flew in from Vegas to get this car after seeing it online. He made sure everything was taken care of before I arrived, and generously offered to pi More

by Meagan Grimaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman, Garrett Poole
Report | Print
Feb 22, 2022 -

Audi Fletcher Jones responded

Hello Meagan, Thank you for your 5-star rating and kind feedback! We are so thrilled to hear how Garrett went above and beyond to provide the best sales experience for you. To fly from Vegas to Costa Mesa can be such the trek but we are so happy that you chose us to work with and get you into the car of your dreams! All of us at Audi Fletcher Jones take great pride in serving our guests well and keeping it a hassle free and quick process. We are grateful for your business and we look forward to serving you for many years to come! Warm wishes, Your Friends and Family at Audi Fletcher Jones

February 20, 2022

Had an excellent experience with Mike Burns and the folks here at Fletcher Jones. Mike was very friendly and informative from start. He then helped us find and reserve our perfect vehicle and kept up infor More

by Adrian
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Report | Print
Feb 22, 2022 -

Audi Fletcher Jones responded

Hello Adrian, Thank you for the kind 5-star rating and feedback! We strive to do the best possible job and provide the most exceptional experience possible. It's incredibly rewarding to hear that Mike and the team at Audi Fletcher Jones were able to assist from start to finish, and were able to keep you informed throughout the entire process. Congratulations on your new vehicle! We are very happy to hear that our team was so helpful and we look forward to assisting you for many years to come! Kind regards, Your Friends and Family at Audi Fletcher Jones

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