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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,024 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,024 reviews

March 03, 2022

Professional, responsive and helpful. It was appreciated with this being an out of state purchase. More

by Greg G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Mike Burns
Report | Print
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Greg, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business.

March 02, 2022

Everyone was so kind and helpful, made my experience easy and less stressful. Would definitely recommend. More

by traci_cowen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Andi Wiens
Report | Print
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Traci Cowen, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendation.

March 02, 2022

Very professional, helpful, informative, and overall enjoyable experience! Makes you feel you are being truly taken care of well as a customer More

by adrianlatosquin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman, Scott Maurizi, David Derebenskiy
Report | Print
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Adrian Latosquin, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments.

March 02, 2022

Spoke to Mike on the phone was really wonderful and professional. Then we drove to the dealership and he showed us the car and we test drove the car and loved it. Was a pleasure working with Mike he is More

by JasdeepAulakh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Tyler Dawson, Monica Ward, Mike Burns
Report | Print
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Jasdeep Aulakh, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!

March 02, 2022

Great staff, great service. They provided Competitive prices and great trade in value on a lease return. More

by bavand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Maurizi
Report | Print
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Bavand, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!

February 28, 2022

Quick and easy, I would highly recommended to friends and family. Thank you have a great day More

by Jeffrey P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Nicholas Smith
Report | Print
Feb 28, 2022 -

Audi Fletcher Jones responded

Hello Jeffrey P, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. All the Best, Your Friends and Family at Audi Fletcher Jones

February 28, 2022

Mike Reyes was extremely helpful and knowledgeable about the car. We are very happy with our new car. Thanks. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reyes
Report | Print
Feb 28, 2022 -

Audi Fletcher Jones responded

Hello John, Congratulations on your beautiful Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Mike Reyes ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

February 26, 2022

I have told several friends already that Audi Fletcher Jones was by far the best car buying experience I have ever had. Cesar Zavala was my specialists and he did an awesome job. Audi Fletcher Jones did More

by rbmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Zavala, Paul Abrahams
Report | Print
Feb 28, 2022 -

Audi Fletcher Jones responded

Hi Rbmoore, Congratulations on your beautiful Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Cesar Zavala the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We'll be sure to relay over the kind words expressed on your behalf. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

February 25, 2022

Super impressed with everyone I worked with during my buy out! Scott went above and beyond to get my needs met. Much appreciated! More

by liza
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Maurizi, Paul Abrahams
Report | Print
Feb 25, 2022 -

Audi Fletcher Jones responded

Hi Liza, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Scott has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your needs! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and we're looking forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

February 25, 2022

Robert was great. We handled most details via email so when I came in it was just a matter of signing. Monica made that part of the process painless. All good. More

by JZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Randall
Report | Print
Feb 25, 2022 -

Audi Fletcher Jones responded

Hello JZ, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Robert and Monica the privilege to earn your business and attend to your needs! We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

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