Back

Audi Fletcher Jones

Costa Mesa, CA

4.2
1,024 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
Contact Dealership

1275 Bristol St

Costa Mesa, CA

92626

Directions

By Type

Showing 1,024 reviews

March 16, 2022

Best sales person ever! Kennedy Emesible was phenomenal, he was attentive, understanding and friendly. He help us look for the best car for my family and was able to hook More

by yibarra4489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Emesible, Kennedy Emesibe
Mar 16, 2022 -

Audi Fletcher Jones responded

Hi Yibarra4489, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Kennedy Emesible ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. It brings us so much joy hearing that Kennedy went above and beyond with reaching the best pricing to care for the vehicle of your choice. We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

March 15, 2022

David was awesome to work with. Very professional, knowledgeable and kept me updated on my car progress. I’ll definitely will be back as well as refer this dealership to my friends More

by Dimalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Mar 16, 2022 -

Audi Fletcher Jones responded

Hi Dimalone, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It's wonderful hearing that David went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

March 13, 2022

Mike made process very easy. Very pleasant. Looking forward to the next car with Fletcher and Mile. More

by Tran
Recommend Dealer
Yes
Employees Worked With
Marco Saines
Mar 14, 2022 -

Audi Fletcher Jones responded

Hello Tran, Congratulations on your new beautiful Audi purchase! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Mike the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

March 12, 2022

Exceptional service great staff and no pressure environment. Great facility and amenities. Happy to hear about Audi preferred with airport shuttle and parking as well as free car wash More

by ydo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chids, trade in appraisal, Ashley Oviedo, Collin Kleinman
Mar 14, 2022 -

Audi Fletcher Jones responded

Hello Ydo, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. All the Best, Your Friends and Family at Audi Fletcher Jones

March 12, 2022

Leo is the man to go to at Audi Fletcher Jones if your in the market for a car. He was very helpful in the selection process and knew every detail about all the cars. He was a fast responder, had an enthusia More

by Grant E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman, Leo Cerrillo
Mar 14, 2022 -

Audi Fletcher Jones responded

Hello Grant E, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with Leo. Guest satisfaction is our highest priority and we are thankful for your kind feedback. I am very happy to hear that Leo was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

March 09, 2022

Robert Randall went above and beyond, great guy, great service all around from Audi Fletcher Jones! More

by Shaylene Trainor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Randall, Noah Marcos
Mar 10, 2022 -

Audi Fletcher Jones responded

Hi Shaylene Trainor, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with Robert Randall. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

March 09, 2022

Never had a more fun experience in purchasing a vehicle than with Kennedy! He was funny, personable, knowledgable, never pushy, responsive... all the things! The purchase was made all on-line/on the phone More

by Rachelle Rey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Emesibe
Mar 10, 2022 -

Audi Fletcher Jones responded

Hi Rachelle Rey, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. With that being said, it is a delight to hear Kennedy ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. It brings us so much joy hearing that Kennedy went above and beyond with getting you the best pricing for you and your husband. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

March 06, 2022

Exceptional Experience with Audi Fletcher Jones. Abel is an excellent Audi Brand Specialist. He walked me through every single step: from describing what each car has to offer, to test driving, and More

by Bjordis Collaku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Ou, Monica Ward
Mar 07, 2022 -

Audi Fletcher Jones responded

Hello Bjordis Collaku, Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Abel ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your new vehicle.

March 04, 2022

I just took my car back from service center. (03/03/2022) My car is just 1 month old. very new car. AUDI S5 SPORTBACK. I went there with 2 issues: 1. My speaker was horrible, it has a lot of More

by chadadeepakreddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Issel Herrera
Mar 12, 2022 -

Audi Fletcher Jones responded

Hello Deepak, Thank you for being a valued guest at Audi Fletcher Jones. We are pleased to know you have been in communication with our team and look forward to welcoming you back so we may work together towards a positive resolution. Please feel welcome to contact us anytime. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

March 04, 2022

Michael Rizk was our sales consultant and was very personable, polite, knowledgeable, and helpful to purchasing an Audi A6. I only intended on looking and I drove away in a "new" used car. There was More

by karlwseckel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Michael Rizk
Mar 07, 2022 -

Audi Fletcher Jones responded

Hello Karl Seckel, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Michael delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi A6!

...
17
...