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Audi Fletcher Jones

Costa Mesa, CA

Overview
Employees
Reviews
Vehicles
4.3
1,019 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,019 reviews

March 19, 2022

I am from Nevada and I was looking for an Audi. I called Leo about one that I found online. He was very straight forward about everything ( telling me about any imperfections). So I purchased the c More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Cerrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2022 -

Audi Fletcher Jones responded

Hello Jimmy, Congratulations on your new beautiful Audi! We are so appreciative of your loyalty and feedback about your experience with Leo. We are very happy to hear that Leo was able to deliver such exceptional service and help you find the perfect vehicle. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

March 18, 2022

Great service from Alex Ball, would definitely work with him again and also recommend him to friends and family. Top stars to the young man More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ball, Yasser Alzubaidi
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Mar 19, 2022 -

Audi Fletcher Jones responded

Hello Thomas, It’s really rewarding hearing that Alex was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!

March 18, 2022

Very exceptional and affable sale person with nice showroom and amenities along with relax and easy negotiation process More

by thanhdang71
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Milrot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2022 -

Audi Fletcher Jones responded

Hello Thanhdang, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations

March 17, 2022

Zaid and his brother Yasser were extremely helpful during my stay at this dealer, they provided information on options and were incredibly welcoming. More

by Felipe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaid Alzubaidi, Yasser Alzubaidi
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Mar 19, 2022 -

Audi Fletcher Jones responded

Hello Felipe, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Yasser and Zaid delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations!

March 16, 2022

Garret made the experience easy and pleasant, Monica made the paperwork a breeze. Overall an awesome experience, will definitely purchase another vehicle in the future from the dealership More

by viv0Eric9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Audi Fletcher Jones responded

Hi Viv0Eric9, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Garrett and Monica have always been helpful, knowledgeable, and assisted you the best pricing to care for your Audi. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

March 16, 2022

Best sales person ever! Kennedy Emesible was phenomenal, he was attentive, understanding and friendly. He help us look for the best car for my family and was able to hook More

by yibarra4489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Emesible, Kennedy Emesibe
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Mar 16, 2022 -

Audi Fletcher Jones responded

Hi Yibarra4489, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Kennedy Emesible ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. It brings us so much joy hearing that Kennedy went above and beyond with reaching the best pricing to care for the vehicle of your choice. We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

March 15, 2022

David was awesome to work with. Very professional, knowledgeable and kept me updated on my car progress. I’ll definitely will be back as well as refer this dealership to my friends More

by Dimalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Audi Fletcher Jones responded

Hi Dimalone, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It's wonderful hearing that David went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

March 13, 2022

Mike made process very easy. Very pleasant. Looking forward to the next car with Fletcher and Mile. More

by Tran
Recommend Dealer
Yes
Employees Worked With
Marco Saines
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Mar 14, 2022 -

Audi Fletcher Jones responded

Hello Tran, Congratulations on your new beautiful Audi purchase! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Mike the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

March 12, 2022

Exceptional service great staff and no pressure environment. Great facility and amenities. Happy to hear about Audi preferred with airport shuttle and parking as well as free car wash More

by ydo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chids, trade in appraisal, Ashley Oviedo
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Mar 14, 2022 -

Audi Fletcher Jones responded

Hello Ydo, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. All the Best, Your Friends and Family at Audi Fletcher Jones

March 12, 2022

Leo is the man to go to at Audi Fletcher Jones if your in the market for a car. He was very helpful in the selection process and knew every detail about all the cars. He was a fast responder, had an enthusia More

by Grant E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Cerrillo
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Mar 14, 2022 -

Audi Fletcher Jones responded

Hello Grant E, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with Leo. Guest satisfaction is our highest priority and we are thankful for your kind feedback. I am very happy to hear that Leo was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

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