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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,024 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,024 reviews

March 21, 2022

Michael Quezada delivered in a BIG WAY again. 2nd car we've gotten with his help. He's the best. More

by pjr311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
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Mar 21, 2022 -

Audi Fletcher Jones responded

Hi pjr311, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Michael Quezada ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

March 20, 2022

My buying experience was straightforward and hassle free. I highly recommend buying from this dealership. More

by Jason S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Shong, Peter Kiani
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Mar 21, 2022 -

Audi Fletcher Jones responded

Hello Jason S, Congratulations on your recent purchase! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well and we are grateful to have earned your business. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

March 20, 2022

Leo was very friendly, knowledgable, and efficient in helping me purchase a new car. Straightforward and hassle-free. More

by colleenpern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Leo Cerrillo
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Mar 21, 2022 -

Audi Fletcher Jones responded

Hi Colleenpern, We greatly appreciate you taking the time to post your 5-stars review! With all of the automotive competition out there, it's wonderful to hear that Leo delivered an exceptional sales experience! We'll be sure to pass along the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and congratulations on your gorgeous Audi! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

March 20, 2022

Seriously the best experience ever. Abel was professional, very attentive, great listener. Normally you don’t expect this kind of experience from a car dealer. No games, very straightfo More

by zoya.varela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Milrot , Abel Ou, Paul Abrahams
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Mar 21, 2022 -

Audi Fletcher Jones responded

Hi Zoya.Varela, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with Abel and Steve. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

March 19, 2022

Stacy Gordon has made my experience at the dealership an easy and seamless transaction. He was extremely knowledgeable and very professional. More

by Zara Tutundjian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman, Stacy Gordon
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Mar 21, 2022 -

Audi Fletcher Jones responded

Hi Zara Tutundjian, Congratulations on your gorgeous Benz! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Stacy Gordon the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

March 19, 2022

I am from Nevada and I was looking for an Audi. I called Leo about one that I found online. He was very straight forward about everything ( telling me about any imperfections). So I purchased the c More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Cerrillo
Report | Print
Mar 21, 2022 -

Audi Fletcher Jones responded

Hello Jimmy, Congratulations on your new beautiful Audi! We are so appreciative of your loyalty and feedback about your experience with Leo. We are very happy to hear that Leo was able to deliver such exceptional service and help you find the perfect vehicle. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

March 18, 2022

Very exceptional and affable sale person with nice showroom and amenities along with relax and easy negotiation process More

by thanhdang71
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Milrot, Mike Reyes
Report | Print
Mar 19, 2022 -

Audi Fletcher Jones responded

Hello Thanhdang, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations

March 18, 2022

Great service from Alex Ball, would definitely work with him again and also recommend him to friends and family. Top stars to the young man More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ball, Yasser Alzubaidi
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Mar 19, 2022 -

Audi Fletcher Jones responded

Hello Thomas, It’s really rewarding hearing that Alex was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!

March 17, 2022

Zaid and his brother Yasser were extremely helpful during my stay at this dealer, they provided information on options and were incredibly welcoming. More

by Felipe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaid Alzubaidi, Yasser Alzubaidi
Report | Print
Mar 19, 2022 -

Audi Fletcher Jones responded

Hello Felipe, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Yasser and Zaid delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations!

March 16, 2022

Garret made the experience easy and pleasant, Monica made the paperwork a breeze. Overall an awesome experience, will definitely purchase another vehicle in the future from the dealership More

by viv0Eric9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Garrett Poole
Report | Print
Mar 16, 2022 -

Audi Fletcher Jones responded

Hi Viv0Eric9, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Garrett and Monica have always been helpful, knowledgeable, and assisted you the best pricing to care for your Audi. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

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