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Audi Fletcher Jones

Costa Mesa, CA

4.3
1,019 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,019 reviews

May 12, 2018

New Location provides more parking and same great service! Thanks again for another hassle free experience. Loaner car was provided in a timely manner and my car was washed when I picked it up. More

by kacerrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Ryan Rabusch
May 14, 2018 -

Audi Fletcher Jones responded

Hi Kacerrob, Thank you for leaving us a 5-star rating! I am pleased to hear each of visits has been hassle free and in line with what you should come to expect from us each and every time. We appreciate your business and look forward to working with you for many years to come!

May 12, 2018

Great Experience! Thank you Chris for making the purchase of my new vehicle smooth! You were fantastic to work with and i look forward to a long relationship with you a More

by AMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hung, Stephen Lim
May 14, 2018 -

Audi Fletcher Jones responded

Hi AMC, Congratulations on your new Audi and welcome to the Fletcher Jones family! We truly appreciate your review and are pleased to hear Chris and the team were able to make your experience a memorable one. We we wish you many miles of enjoyment and look forward to seeing you again soon!

May 12, 2018

Jose Magna Been working with Jose for a few years now. Always a pleasure to deal with and provides great customer service! Will continue to come back.. More

by JCF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana
May 14, 2018 -

Audi Fletcher Jones responded

Hi JCF, Thank you for taking the time to share with us your feedback! We love to hear our team is maintaining the high standards we practice and was able to provide you exceptional service. If any questions arise please don't hesitate to reach out. We are always happy to help and look forward to working with you again soon.

May 08, 2018

Exceptional Ryan and the leadership team are knowledgeable helpful and extremely professional. They go above and beyond the call of duty and provide exceptional c More

by Lauracross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 09, 2018 -

Audi Fletcher Jones responded

Hi Lauracross, Thank you for sharing your stellar feedback with us! I am pleased to hear Ryan and the team were great to work with and were able to earn your 5 star rating. We look forward to working with you again soon!

May 04, 2018

Service Experience Our first Service experience was to have a Dupont Coating (interior/exterior)one our new Q5 . The Service Manager- Gennesis Sanchez was very nice, eff More

by Wilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2018 -

Audi Fletcher Jones responded

Hi Wilder, Thank you for sharing your service feedback with us! I am pleased to hear Gennesis and the team were great to work with and were able to earn your 5 star rating. We look forward to working with you again soon!

May 04, 2018

Car purchase I had a very good experience overall with whom ever I came to contact with. The salesperson and the sales manger were both acted professionally. More

by Sma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Bradford, Diego Meza, Tyler killion
May 08, 2018 -

Audi Fletcher Jones responded

Hi Sma, Congratulations on your new Audi! I am thrilled you chose us and that you were provided the Fletcher Jones Difference. If you have any further questions, please don't hesitate to contact us! We are always happy to help.

May 02, 2018

Audi service at the new Fletcher Jones Audi dealer I was happy with my Audi service. I was provided a nice rental car for the duration of my service, which was very quick. Genesis, my service rep, was More

by Pfrazee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genesis
May 03, 2018 -

Audi Fletcher Jones responded

Hi Pfrazee, Thank you for sharing your feedback with us! This is what we like to hear in regards to not only our sales team but service as well. If any questions arise, please do not hesitate to reach out and we look forward to working with you again for years to come!

May 02, 2018

Great customer setvice Ryan has been my service advisor for the last few years. He is trustworthy and friendly and continues to be why I come back. Fantastic. More

by NewportAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
May 03, 2018 -

Audi Fletcher Jones responded

Hi NewportAudi, Thank you for sharing your service feedback with us! I am pleased to hear that Ryan is great to work with and was able to earn your 5 star rating. This is what we like to hear in regards to not only our sales team but service as well. We look forward to working with you again soon!

May 01, 2018

Friendly, helpful and thorough Everyone greets you with a smile, while willing to go out of their way to help you. I was helped at every stage of my purchase and then followed up wi More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
May 03, 2018 -

Audi Fletcher Jones responded

Hi G, Congratulations on your new Audi! I am thrilled you chose us and that you were provided the Fletcher Jones Difference. I am pleased Mike made the whole process enjoyable from start to finish. If you ever have any further questions, please don't hesitate to contact us! We are here to help.

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