Audi Fletcher Jones
Costa Mesa, CA
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Everything went very well .Jalal was great. He got the product when I needed and got us a good price. Even after sale he gave us full support and walked us thru the safety feat .Jalal was great. He got the product when I needed and got us a good price. Even after sale he gave us full support and walked us thru the safety features of the car More
Service Review I was early for my appointment and was seen within minutes by Ryan. Additionally, my loaner car was waiting for me. Ryan texted me when my car was rea I was early for my appointment and was seen within minutes by Ryan. Additionally, my loaner car was waiting for me. Ryan texted me when my car was ready and ensured me that it was also washed. The gal who helped me when I picked up my car was friendly, and she with a porter helped me transfer my belongings from the loaner car to mine. More
Excellent Service: Gennesis Sanchez Gennesis is professional, efficient, knowledgeable, friendly, and punctual. As soon as our vehicle was ready for pick up, he immediately informed us. Gennesis is professional, efficient, knowledgeable, friendly, and punctual. As soon as our vehicle was ready for pick up, he immediately informed us. Every item that I had requested service on was completed & correct. Thank you! More
Excellent Service A very pleasant sales experience w/ Chris Hung and equally straightforward financing w/ Stephen Lim. Communication was excellent on all counts with qu A very pleasant sales experience w/ Chris Hung and equally straightforward financing w/ Stephen Lim. Communication was excellent on all counts with questions answered quickly and honestly. I'd certainly recommend both of these individuals to anyone in the market for an Audi. More
Gennesis is GREAT! This is the second time I have had service here and Gennesis is great! Very friendly and professional, always keeps me informed of the progress and ev This is the second time I have had service here and Gennesis is great! Very friendly and professional, always keeps me informed of the progress and even upcoming service needs. This location is very convenient to get to. More
Ruschka Sanguinetti sale representative review Ruschka was a exceptional agent to work with! She was a very good listener and focused on the car I was looking for and payment factor that would fi Ruschka was a exceptional agent to work with! She was a very good listener and focused on the car I was looking for and payment factor that would fit my monthly fixed income! She discussed many program options! She came through with flying colors I now has a beautiful new Audi! Thank you Ruschka, I love my Audi !!!!! More
Jose is the BEST I always get the best service at Audi. From the appointment process through the completion of service, everything is first rate. I highly recommend th I always get the best service at Audi. From the appointment process through the completion of service, everything is first rate. I highly recommend them for service and repairs! More
Great customer service I will highly recommend my service advisor Jose magana he always help and cover all the expectations thank you Jose for such of grate service see you I will highly recommend my service advisor Jose magana he always help and cover all the expectations thank you Jose for such of grate service see you next time More
Friendly and professional staff. This was my first car buying experience by myself. I was nervous and anxious, but I went to Audi to purchase a car and I did it. No knowledge about This was my first car buying experience by myself. I was nervous and anxious, but I went to Audi to purchase a car and I did it. No knowledge about buying a car and it would have helped if I had prepared. But the staff I worked with were not pushy, but we’re helpful and informative. I didn’t know that I should also purchase a maintenance plan, but I got through that too. I love my car and will enjoy driving it...with some additional training on the equipment on it. More
First Audi Purchase! Cross shopping the Audi Q7 with another brand we came into Audi Fletcher Jones. Ruschka took great care of us. Once we were set on the Q7 Ruschka he Cross shopping the Audi Q7 with another brand we came into Audi Fletcher Jones. Ruschka took great care of us. Once we were set on the Q7 Ruschka helped us find the exact option combination we wanted - which wasn't easy. One was located 450 miles away and she got it for us. The transaction was smooth and painless. I look forward to a long relationship with AFJ. More