Audi Flatirons - Service Center

John Steiner - Service John and the entire service team were relaxed, professional, and explained in easy terms my recent service while in town for the Thanksgiving holiday. John and the entire service team were relaxed, professional, and explained in easy terms my recent service while in town for the Thanksgiving holiday. Knowing that I was on a deadline because I had to leave to get home, he pulled some strings and helped not only with the repair late on a Saturday, but made time first thing on a Monday morning for a small problem that another dealer created (and were willing to fix, but were 50 miles from where I was staying). Truly excellent customer focused service. Well done John and derive team! More

No waiting and no hassle I needed to replace the battery in my key and thought it would be easiest just to drop by the dealer. 5 minutes in and out. Done. Easy. That is what I I needed to replace the battery in my key and thought it would be easiest just to drop by the dealer. 5 minutes in and out. Done. Easy. That is what I like. The same when I have had service there. I value quick and friendly help, and that is why I am taking the effort to write a review. Audi Boulder has been consistently fast and friendly. More

Exceptional Service We followed Rob from another dealership because of his professionalism, knowledge, and honesty. The fact that Boulder Audi also employees a number of We followed Rob from another dealership because of his professionalism, knowledge, and honesty. The fact that Boulder Audi also employees a number of highly experienced technicians is also key to a highly rated review. We actually drive our S8 over 90 mins each way and pass up two closer dealerships. Customer satisfaction is critical to us and Rob delivers time after time. More

I was given fantastic service when I was visiting from Mn My headlight went out when I was driving to Colorado. This headlight normally takes a mechanic and significant time and money to replace. I drove t My headlight went out when I was driving to Colorado. This headlight normally takes a mechanic and significant time and money to replace. I drove to Boulder from Denver to come to Audi knowing they always give great service at my Audi in St. Paul, Mn. I always have Audi service my A4 Quattro. I came on a Saturday and got there with little time before they were closing. I didn't realize this headlight was going to be such a big deal to replace. The service consultant Eli Buchanan was so kind and helpful right from the start. He knew I was not from the area and wasn't sure how to get this fixed soon so I could drive at night. I was only going to be in Colorado for a couple days. He decided to make it work and help me right then and there. He was able to somehow get his hand in the headlight area and replaced it for me. I was so thrilled that it was fixed right then but also that someone would put themselves out for me to resolve my problem. This man was awesome! He was so professional and willing to help and all with only minutes before they closed. I knew my own Audi in Mn was great but Eli and Boulder Audi were my heros. I hope Boulder Audi appreciates Eli Buchanan and gives this guy a bonus. They don't want to lose this employee. He was terrific and the experience memorable. I can't thank him enough. More

Thanks to Rob Ellison at Audi Boulder! We would like to commend and thank Rob Ellison at Audi Boulder for his outstanding service expertise and management. In the first place, we drove ove We would like to commend and thank Rob Ellison at Audi Boulder for his outstanding service expertise and management. In the first place, we drove over from 5 hours away (Lake City, Colorado) to use Rob and the great mechanics at Audi Boulder because we've used them for years. But we showed up on the wrong day! Rob fit us in anyway and took care of our service needs. We can't say enough how much this meant to us because it saved us what would have been an additional 10 hour round-trip drive to Boulder and back. Rob was just great and we really think you ought to give him a raise! You're lucky to have a man like that working for you! Scott and Rebecca Williams More

Eli is our go to guy I can think of any number of things I'd rather do than have to bring in my car to get serviced. Still, when it has to be done, Eli is the best. He doe I can think of any number of things I'd rather do than have to bring in my car to get serviced. Still, when it has to be done, Eli is the best. He doesn't try to sell me on anything I don't need, he's concise and makes every effort to get my vehicle in and out promptly. Communication and efficiency are his forte. He's also great with my two boys and doesn't cringe when they get wild. Top notch. More

Post Purchase Care The team at Boulder Audi are incredible! I scheduled my Audi for an ECU update and Audi Boulder made it a breeze. I purchased my Certified Pre Owned S The team at Boulder Audi are incredible! I scheduled my Audi for an ECU update and Audi Boulder made it a breeze. I purchased my Certified Pre Owned S4 about 3 months ago and they still made me feel as important as the day I bought my car. Sergey Dubinin from sales and Eli Buchanan from the service department are sensational! Any questions or concerns I have ever had they have always had the right answer. That makes me feel very confident in every aspect of buying and owning my Audi S4! More

Great Service I always work with Rob and every time the experience is very good. The car is always ready when promised and he communicates with you every step of t I always work with Rob and every time the experience is very good. The car is always ready when promised and he communicates with you every step of the way. Susan is always available to give you a ride back to the office and pick you up when your car is ready. I would highly recommend Rob and the entire staff at Boulder Audi. More

Awesome Service I highly recommend Eli to everyone! He is always amazing to work with and has gone the extra mile in repairing my A6. I appreciate all the hard he ha I highly recommend Eli to everyone! He is always amazing to work with and has gone the extra mile in repairing my A6. I appreciate all the hard he has done to keep me and my Audi on the road. More

Eli is the man! Eli's team at Audi boulder is one of the best customer service experiences every time I have my A4 worked on. I've been takin my car here for over fou Eli's team at Audi boulder is one of the best customer service experiences every time I have my A4 worked on. I've been takin my car here for over four years and haven't once had a noticeibly negative experience. Eli is great at making his busy schedule still work for you and I nearly always get my vehicle back earlier than expected. More