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Audi Flatirons - Service Center

Broomfield, CO

4.7
122 Reviews

122 Reviews of Audi Flatirons - Service Center

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November 23, 2021

Very courteous and friendly staff. Josh L. Even sent me my tire size so I was able to shop pre Black Friday tire sales. More

by Win
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lentsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Audi Flatirons responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Service Center at Audi Flatirons! Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2021

My service advisor, Blayne is great. Always takes great care of me and my cars. Wouldn't go to another Audi dealer unless it was an emergency. More

by SaltySailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blayne Wiig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Audi Flatirons responded

Hi, thank you for your kind review; we are happy to pass along your comments to Blayne! We look forward to your next visit! Take care!

Sep 24, 2021 -

Audi Flatirons responded

Hi, thanks for your praise and kind comments about Blayne! Please don't hesitate to reach out to us if there's anything more we can do!

August 25, 2021

I had an appointment to have my car picked up and repaired. Unfortunately, my appointemnt was cancelled by Audi at the last minute via text. I was not happy. HOWEVER, everyone makes mistakes – it More

by debdal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lentsch
Sep 01, 2021 -

Audi Flatirons responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2021

Frank Urbine at Alloy Wheel did an excellent job of repairing my wheel. Josh Lentsch was instrumental in coordinating the effort. Thanks for the hard work! More

by colleyj6961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lentsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Audi Flatirons responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 23, 2021 -

Audi Flatirons responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Flatirons. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2021

I know this is the outlier review here, but please read. I'm sure for most cases the parts department is great, however, if you require a special order part from Germany they are less than acceptable. With More

by Noah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Lentsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Casarotto
Jun 23, 2021 -

Audi Flatirons responded

Noah, I have read your review and apologize that we failed to deliver. I would like to hear more about what happened and hopefully get back on track. Please call me at your convenience at 303-222-3334. Ryan Watson - General Manager

October 27, 2020

Chelsea Taberna did a great job coordinating the change-out of our summer/winter tires and answered our questions about purchasing replacement summer tires in the spring. More

by colleyj6961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Taberna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Audi Flatirons responded

Hello! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

Nov 09, 2020 -

Audi Flatirons responded

Hello! Thanks for your praise and kind comments about Chelsea and our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2020

Chelsea continues to impress me! Coupon discounts on the flatiron website? She mentions them and helps keep thing affordable. Ding in the door of my loaner that we missed on inspection? She's got it handled More

by lance.payne123
Recommend Dealer
Yes
Employees Worked With
Chealsea Taberna
Jun 10, 2020 -

Audi Flatirons responded

Lance, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Flatirons!

May 18, 2020

Great service, fantastic people! I brought my car in for a winter to summer tire swap and was very happy with the great service I was provided - they took appropriate precautions to a More

by Sherman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Taberna
May 20, 2020 -

Audi Flatirons responded

Hi, thank you so much for your positive comments about Audi Flatirons! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again in the future.

November 23, 2019

Michelle went above & beyond Michelle went out of her way to see that my car left the dealership in great condition and looking great. She fitted a lug cap herself and made sure i More

by Buffsfan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Schreiner
May 05, 2019

Great service I called yesterday morning, and Chelsey got my Audi Q3 right in on a busy Saturday for a fairly simple but important service. I was back on the road i More

by Stu42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Taberna
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