Audi Flatirons - Service Center

The sales and service team have truly set the standard. From the beginning they took care of me no questions asked. I will continue to get service there and go back when I am ready to buy a new car. Thanks From the beginning they took care of me no questions asked. I will continue to get service there and go back when I am ready to buy a new car. Thanks Audi Flatirons!! More

Audi Flatirons been taking care of our car for 2 years plus. Always timely and professional. The service advisor ,Michele ,is pleasant and thorough. I couldn’t ask for better results. They earned this com plus. Always timely and professional. The service advisor ,Michele ,is pleasant and thorough. I couldn’t ask for better results. They earned this commendable review by getting the job done with minimal or no hassle. CP Donahue Westminster More

Both Jordan and Chelsey provided top notch service. Got me check in and on my way when dropping off the car and had it ready for pick up under the time that I was originally quoted. Got me check in and on my way when dropping off the car and had it ready for pick up under the time that I was originally quoted. More

Parker was ready for appointment with docs ready. Wait area is clean and comfortable. Easy to make an appointment. Wait area is clean and comfortable. Easy to make an appointment. More

Wish I could say more, but they don’t respond. Their sister location Audi Boulder stole $200 from me last year with a worthless diagnosis, and I requested a quote from Audi Flatirons for a very sp Their sister location Audi Boulder stole $200 from me last year with a worthless diagnosis, and I requested a quote from Audi Flatirons for a very specific repair. Should be simple right? I guess they aren’t interested in helping anyone thats not buying a car, or there for warranty work. Service advisor Parker Jacobs has been ignoring me for a few days now. Every single volkswagen dealer i’ve ever been to has had better service than every audi dealer i’ve been too. I think its because the people working at Audi get inflated ego’s thinking “we’re selling luxury cars to luxury clientele” as they sell their 5th $40,000 A4 /Q3 for the week. Its a disease that pervades from the general managers to the service advisors down to the salesmen. Horrible experience, they won’t even take my money when I’m asking them to. More

Excellent service team. Great atmosphere and lounge. Very comfortable experience. Professional, courteous, timely, and helpful. I will continue to return for years as I alre Great atmosphere and lounge. Very comfortable experience. Professional, courteous, timely, and helpful. I will continue to return for years as I already have. More

Always take care of my car with pride. Excellent Costumer service. Miss Chelsey Taberna. Always get my car in and out in a timely manner and keeps me up dated what my car needs in future. Excellent Costumer service. Miss Chelsey Taberna. Always get my car in and out in a timely manner and keeps me up dated what my car needs in future. More

Very courteous and friendly staff. Josh L. Even sent me my tire size so I was able to shop pre Black Friday tire sales. my tire size so I was able to shop pre Black Friday tire sales. More

My service advisor, Blayne is great. Always takes great care of me and my cars. Wouldn't go to another Audi dealer unless it was an emergency. care of me and my cars. Wouldn't go to another Audi dealer unless it was an emergency. More

I had an appointment to have my car picked up and repaired. Unfortunately, my appointemnt was cancelled by Audi at the last minute via text. I was not happy. HOWEVER, everyone makes mistakes – it repaired. Unfortunately, my appointemnt was cancelled by Audi at the last minute via text. I was not happy. HOWEVER, everyone makes mistakes – it is how you handle the mistake that sets you apart. Own up to it, take responsibility and fix it if you can. This is what Audi did for me. After I voiced my concerns about poor service, they agreed, took responsibility and fixed the problem. They came through and picked up my car as originally planned. They took care of everything like they should have in the first place. I greatly appreciate their kindness and helpfulness. Now, we are just waiting for Germany to send the part. In the meantime, they are fixing me up with a loaner and we are crossing our fingers. Excellent customer service from their manager, Rob. More