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Audi Flatirons - Service Center

Broomfield, CO

4.7
122 Reviews

122 Reviews of Audi Flatirons - Service Center

Sort by
January 20, 2023

Great Service Experience. First time to bring to Audi Flatirons Service Dept. Jordan Runes our Service Rep was Excellent. He was truly knowledgeable, extremely helpful, and More

by cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Runes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Audi Flatirons responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jan 23, 2023 -

Audi Flatirons responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2023

Very helpful and informative. Provided us with a loaner so we could still get to work and the car was finished quickly More

by Cbush1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Audi Flatirons responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jan 09, 2023 -

Audi Flatirons responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

My service was complete and prompt. I appreciated getting a ride home while my Audi was being serviced. More

by alanalbrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Audi Flatirons responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 17, 2022

The sales and service team have truly set the standard. From the beginning they took care of me no questions asked. I will continue to get service there and go back when I am ready to buy a new car. Thanks More

by cchavez246
Recommend Dealer
Yes
Employees Worked With
Kenny Lovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Audi Flatirons responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Service Center at Audi Flatirons! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 20, 2022 -

Audi Flatirons responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 28, 2022

Audi Flatirons been taking care of our car for 2 years plus. Always timely and professional. The service advisor ,Michele ,is pleasant and thorough. I couldn’t ask for better results. They earned this com More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Audi Flatirons responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2022

Both Jordan and Chelsey provided top notch service. Got me check in and on my way when dropping off the car and had it ready for pick up under the time that I was originally quoted. More

by aliaasim1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Runes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Taberna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Audi Flatirons responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Flatirons! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2022

Parker was ready for appointment with docs ready. Wait area is clean and comfortable. Easy to make an appointment. More

by ajmgut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Audi Flatirons responded

Hello, we're happy you found our staff to be so supportive during your experience here at Service Center at Audi Flatirons. We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2022

Wish I could say more, but they don’t respond. Their sister location Audi Boulder stole $200 from me last year with a worthless diagnosis, and I requested a quote from Audi Flatirons for a very sp More

by Jrenly
Customer Service
Recommend Dealer
No
Employees Worked With
Parker
Jun 17, 2022 -

Audi Flatirons responded

Hi Jrenly, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (720) 506-2528 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Jun 17, 2022 -

Audi Flatirons responded

Hi Jrenly, we are disappointed to learn of your experience here at Service Center at Audi Flatirons, but will take this opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (877) 336-8948 so we can work towards a resolution. We look forward to hearing from you.

May 04, 2022

Excellent service team. Great atmosphere and lounge. Very comfortable experience. Professional, courteous, timely, and helpful. I will continue to return for years as I alre More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Taberna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Audi Flatirons responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Flatirons! We can't wait to see you again, have a great day.

April 09, 2022

Always take care of my car with pride. Excellent Costumer service. Miss Chelsey Taberna. Always get my car in and out in a timely manner and keeps me up dated what my car needs in future. More

by Zurekipad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Taberna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Audi Flatirons responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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