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Audi Flatirons - Service Center

Broomfield, CO

4.7
122 Reviews

122 Reviews of Audi Flatirons - Service Center

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March 23, 2024

Excelletn dealership and super nice folks in the service department. Taking good care of our 2022 Audi Q5. More

by Don.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tsuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Runes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santanna Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Audi Flatirons responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2024

Jordan was my Service Writer who was friendly and professional. He also updated me on possible new issues with my car. This is why I've been a returning customer. More

by lannholml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Runes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Audi Flatirons responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Flatirons. Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2024

Very friendly place and customer service is top notch. Love the coffee and snack bar. More

by Davleo1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tsuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lentsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Runes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Audi Flatirons responded

Hi, we really appreciate your feedback! We hope to see you soon!

February 01, 2024

The Service Department at Audi Flatirons in Broomfield is the BEST! I wouldn't go anywhere else! More

by corboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Runes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Taberna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Audi Flatirons responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 28, 2024

Exceptional customer service! Blayne and Mike go beyond meeting expectations. They connect with customers. I love the video explanation. I always feel well taken care of and they More

by Tksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Wiig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Peffley
Jan 29, 2024 -

Audi Flatirons responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 20, 2024

As always Jordon is very professional and a pleasure to work with. We have been dealing with him for years now and he is always there to help us with our issues. He is very attentive to what you have to sa More

by Susanne McWilliams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Runes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Audi Flatirons responded

Hi Susanne, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Flatirons! We look forward to your next visit! Take care!

January 11, 2024

Unprofessional staff in the service department. Refused to repair my vehicle but had no problem trying to sell me a different one. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parker Jacobs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Audi Flatirons responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing to provide more feedback, please reach out to us at (720) 506-2528 so we can assist you further.

January 07, 2024

Per Audi corporate I was told my navigation needed updating as there was a newer version and current version was not taking to correct location. I was told by your staff that there wasn’t an up grade More

by Rhurstgbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Lovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Service advisor Ben Wiig was very responsive and helpful, came unannounced with a dead battery and he scheduled me right in. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Wiig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Flatirons responded

Hi Christian, we're happy you found our staff to be so supportive during your experience here at Audi Flatirons. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2023

Blayne made the process easy and he kept me updated the entire time. He was able to get much of the necessary repairs covered and he explained everything. More

by cdesimoni77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Wiig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Audi Flatirons responded

Hi, we are happy you found our staff to be so supportive during your experience here at Audi Flatirons. Thank you, and have a fantastic day!

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