Audi Flatirons - Service Center

Excellent Each service visit is a personal experience. Setting up the appointment , choosing the time to bring in your vehicle, providing transportation if nee Each service visit is a personal experience. Setting up the appointment , choosing the time to bring in your vehicle, providing transportation if needed, reviewing what needs to be fixed, overall review of the vehicle while in the shop, calling before any additional work is done for approval, advising when I can pick up the car, etc., etc. If there are problems they are defined for immediate or a possible problem in the future. There are alternate solutions and choices. Satisfaction, quality, value are very good. Thanks Tim Porter More

I receive excellent service on my A4. Eli at Audi Boulder is knowledgable and fair, and works to get me the best deal and price when I need work on my Audi. I am a very satisfied customer Eli at Audi Boulder is knowledgable and fair, and works to get me the best deal and price when I need work on my Audi. I am a very satisfied customer. More

Initial Audi Service I took my new S4 in to have it inspected for an extended warranty. I also wanted to get the 45mi service done at the same time. I walked in and met wi I took my new S4 in to have it inspected for an extended warranty. I also wanted to get the 45mi service done at the same time. I walked in and met with Eli and felt right at home immidialaty. He was obviously very competent and has been working with Audi and WV for as long as I have been driving (I am 42) and was the kind of guy I wanted taking care of my new shiny thing. He was honest and not heavy handed at all. I felt like I was doing some auto care with an old friend in my garage over a beer. Very comfortable... except the place was obviously polished and looked nothing like my garage. Eli hooked me up with a loaner and let me know what needed to be done by phone. When I came into the shop to pick up the car, he told me that the 45mi service had already been done by the previous owner. I was impressed. I am happy to be living in Boulder and working with Eli and the Audi Boulder folks on my new S4. More

Professional and custom customer service Eli has been the face between me and the Audi Boulder service department over several years. Audi builds great cars but they come with a price. I real Eli has been the face between me and the Audi Boulder service department over several years. Audi builds great cars but they come with a price. I really appreciate Eli categorizing what needs to be done, what should be done, and what could be done for each service. More

Always A Great Experience We have 2 Audis to care for and it's always a pleasure to bring them in to Audi Boulder - especially working with Eli Buchanan in the Service Departme We have 2 Audis to care for and it's always a pleasure to bring them in to Audi Boulder - especially working with Eli Buchanan in the Service Department. Eli instills confidence in customers. No BS....just solid, friendly, professional, and prompt service - which also says a lot for the entire Service Department! Very, very happy with Audi Boulder and I, in fact, enjoy bring our cars in for service because of Eli & Company. Thank you Audi Boulder. We love our Q7 we bought from you last year, too! More

Eli Buchanan Service Rating Eli Buchanan is a very professional, knowledgeable service rep with an outstanding customer service personality (I am in the service industry also and Eli Buchanan is a very professional, knowledgeable service rep with an outstanding customer service personality (I am in the service industry also and know when a rep is representing his company well). He's very thorough in his explanations of the diagnoses given to him by the mechanics. He is easy to communicate with, and very calm under pressure at the (hectic) beginning of the day (drop-off) or end of the day (pick-up). His attention to detail is excellent, in both explanations of work needed, charges for service, and gives reasonable alternatives and advice. More

Eli Buchanan is a service icon for Audi Boulder! Eli Buchanan is a most knowledgeable, professional and personable service pro to represent Audi Boulder. He's very thorough in his analysis and diagn Eli Buchanan is a most knowledgeable, professional and personable service pro to represent Audi Boulder. He's very thorough in his analysis and diagnosis, very articulate in his presentation and very complete in his follow through. On top of that, Eli is a pleasure to work with! His heart and integrity are in the right place for the customer and for the dealership. I look forward to working with him every time I bring my car in for service. Two thumbs up for Eli, and many hats off to him! More

Excellent service! Thank you to Eli Buchanan for taking care of both our older Audi's! We so appreciate your professionalism and great service! Feeling safe and secure Thank you to Eli Buchanan for taking care of both our older Audi's! We so appreciate your professionalism and great service! Feeling safe and secure on the winter roads! Much appreicated! More

Best Dealership in Colorado Can safely say I have had a pleasant experience every time i'm at Audi Boulder. Not only is Jim Page phenomenal, but so is the guy who checked me and Can safely say I have had a pleasant experience every time i'm at Audi Boulder. Not only is Jim Page phenomenal, but so is the guy who checked me and assured me my car would be fixed in a timingly manner. More