Audi of Farmington Hills - Service Center

Outstanding service is the standard at this dealership. Emily was outstanding, meeting me at the car as I pulled up and she reminded me of a free service (tire storage) offered by the dealership that I wa Emily was outstanding, meeting me at the car as I pulled up and she reminded me of a free service (tire storage) offered by the dealership that I wasn’t using. She kept me updated on the progress of the work and helped schedule some additional work required. Overall, my regular terrific service experience at Audi of Farmington Hills. I drive a considerable distance for this dealership’s expertise and it’s worthwhile, in my mind. More

Joshua,I just wanted to drop you a line about your Joshua, I just wanted to drop you a line about your service rep, Emily. She was excellent in helping take care of my S8. I feel badly that I inadve Joshua, I just wanted to drop you a line about your service rep, Emily. She was excellent in helping take care of my S8. I feel badly that I inadvertently deleted a survey email from Audi but wanted to make sure you know she's just great- definitely a keeper!!! As a business owner, I know how important it is to have good people like Emily. Best regards for a Merry Christmas & Happy New Year. 'Eric Siegel More

Great pleasurable experience I gave the rating I did because this is a very clean fast paced dealership.They also provides snacks for the guest which is always a plus. I gave the rating I did because this is a very clean fast paced dealership.They also provides snacks for the guest which is always a plus. More

Audi Review Great sales staff! Great service staff! Always very friendly and accommodating. Patrick was great to work with while purchasing my new car. He was Great sales staff! Great service staff! Always very friendly and accommodating. Patrick was great to work with while purchasing my new car. He was knowledgeable, engaged, and fair. He worked diligently at finding the car that met my needs and interest. More

GREAT SERVICE Torben is the greatest. I have been working with him for a about a month now on my lease turn and he is very professional and a great assest to Audi.. Torben is the greatest. I have been working with him for a about a month now on my lease turn and he is very professional and a great assest to Audi..He made me feel comfortable and I can't wait till I get my new Audi. THANK YOU TORBEN!!! More

Awesome experience! Mark is always pleasant to work with and the other service guys at suburban audi! Very nice experience, professional and courteous! Thank you Joe Mark is always pleasant to work with and the other service guys at suburban audi! Very nice experience, professional and courteous! Thank you Joel Juco More

No integrity what's so ever I usually take my car to Audi Rochester Hills. because for some reason the prices for the same service that are performed at Audi Farmington are chea I usually take my car to Audi Rochester Hills. because for some reason the prices for the same service that are performed at Audi Farmington are cheaper than quoted by Farmingtons location . At any rate with my busy schedule I reluctantly took my car into the Farmington location because I was pressed for time ... Dealership tend to always make you feel uneasy any way with the extras ( oh you're gonna need this , oh & did I mention , & by the way we found ) just change my oil / filter and charge me a fortune so I can leave and wonder how I'm going to feed the family tonight .. Furthermore this dealership took it to another I know it doesn't take 2hrs for a conventional oil change , cause they got my car back there and putting their heads together as to what kind of lie or trumped up charge they gonna come up with . Never the less my advisor comes from the back and says you have a massive oil leak . When I went to the bay to check it out it appeared as if someone simply poored oil on the floor .. Moreover I wanted to be sure cause I was completely taken a back by their actions, so I took it to Rochester hills no leak detected , parked it in my garage and still no oil on my floor .. Beware , stay away , and don't even waste your time with this dealership .. Times are too hard for dealerships like this one to be taking advantage of people .... More

Great service experience, easy to schedule maintenance on their website. The waiting room area is nice and my appointment was on time and completed ahead of schedu experience, easy to schedule maintenance on their website. The waiting room area is nice and my appointment was on time and completed ahead of schedule. More

Great Service The service at the Farmington location is so much better than Birmingham don't go to Birmingham they are rude & definitely will rip you off. Quoting h The service at the Farmington location is so much better than Birmingham don't go to Birmingham they are rude & definitely will rip you off. Quoting high prices on services. Stating that it would cost over $300 for a inspection Farmington mail out coupons for service Brian was awesome. The service was excellent & fast they even washed my vehicle. Unlike Birmingham who doesn't even offer you a water while you wait. Or even make sure there's a place for you to sit Farmington is the best location for any Audi service u need. More