Audi Exchange

My wife and I purchase a certified 2008 Audi TT in June 2010. After getting the vehicle home we noticed a small ding directly on a crease below the drivers mirror. Upon further inspection by a body shop it 2010. After getting the vehicle home we noticed a small ding directly on a crease below the drivers mirror. Upon further inspection by a body shop it was clear that the dealer had tried to perform a paintless dent repair on it. If looked at with the right light there are waves in the door skin from the equipment used to try and repair the ding. After contacting the dealership we were told to bring the car in for them to look at it. After a couple of days and a promise by the new car manager and our saleman Bob that they would make it right we were ultimately told that it was our problem. If the dealership had even offered to split the cost of a proper repair it would have been at least something. Instead they offered to let us have it fixed at their body shop for full price. More

I purchased a new S5 from this dealer. After 3 months, they have failed to return a set of extra tires from my trade in. I now have a formal complaint filed with Audi America, even they are unable to get they have failed to return a set of extra tires from my trade in. I now have a formal complaint filed with Audi America, even they are unable to get this dealer to respond. I would not recommend this dishonest dealer. More

Quick Diagnosis. Work is done quickly and well. I was there once with what turned out to be a bad wheel bearing. When I got there, one of the guys rode around with me for 5 or ten min. in August heat, cl there once with what turned out to be a bad wheel bearing. When I got there, one of the guys rode around with me for 5 or ten min. in August heat, closed windows, no a.c. so he could hear noise. These guys never condescend or act as if the problem is my fault. Positive experience every visit. I live downtown with Fletcher Jones 1 mile away and I'll drive up to Highland Park for an oil change. More