Audi Exchange

Ramzi was a true pleasure to work with. He offers the right combination of responsiveness and thoroughness without being pushy at all. He provides frank advice about all facets of the vehicle and the sa right combination of responsiveness and thoroughness without being pushy at all. He provides frank advice about all facets of the vehicle and the sales process, and he stays with you after the purchase to promptly answer questions and basically serve as your personal "concierge" with the dealership. Ramzi approaches sales in the right way, by working to build a clientele through excellent service. He followed through on all commitments and promises he made throughout the process. Highly recommended! More

Ramzi was very good. He gave us a great deal and was hyper-responsive to all of our questions. He wants satisfied customers and, because he is very good, does high volume. He accidentally added an opt hyper-responsive to all of our questions. He wants satisfied customers and, because he is very good, does high volume. He accidentally added an option that we didn't request but he and the dealership quickly resolved the situation. Would definitely recommend Ramzi and Audi Exchange. This is the second Audi I have bought from the dealership. More

Our overall experience with the Audi Exchange and specifically our Specialist, Ramzi Amawi, has been top notch. Ramzi was extremely knowledgeable, friendly and helpful in our search for the right ca specifically our Specialist, Ramzi Amawi, has been top notch. Ramzi was extremely knowledgeable, friendly and helpful in our search for the right car. He has made us feel special and we appreciate the first-rate customer service he provides. We certainly won't hesitate to highly recommend him and the dealership. More

My husband and I were considering buying a new Audi Q7. They are hard to find in Wisconsin, so, we looked online for a dealer in Illinois. The Audi Exchange not only had the specific color I wanted, but i They are hard to find in Wisconsin, so, we looked online for a dealer in Illinois. The Audi Exchange not only had the specific color I wanted, but it was also equipped with exactly the extra bells and whistles that we had thought about adding. When I called to inquire about the car, I spoke with Ramzi Amawi. He was very helpful, and immediately offered to send us information. He was very polite, not pushy at all. We made an appointment to see the car 2 days later. We were both pleasantly surprised at the amount of time Ramzi spent explaining the capabilities of the Q7. He answered all of our questions, and gave us a few demonstrations on how to utilize some of the car's features. We weren't previous Audi owners, so, we also appreciated the information on what makes an Audi different from it's competitors. We were so impressed, we bought the vehicle that day. Ramzi made the experience comfortable and seamless. It's been 2 weeks since we bought the car, and Ramzi has continued to provide great service. He's offered to go through the car's features with us again. He also helped us coordinate an appointment to get the interior/exterior protective productive applied to the car, and to get the windows tinted. It's reassuring to know that I can count on Ramzi, and The Audi Exchange, to help me with anything that comes up with the car, no matter how big or small. More

Ramzi is one if the finest car salesman I've had the pleasure to deal with. Honest an knowledgable, friendly and caring. My purchase of a new Audi A5 flowed smoothly and without any "hitches". I got pleasure to deal with. Honest an knowledgable, friendly and caring. My purchase of a new Audi A5 flowed smoothly and without any "hitches". I got a good value for my BMW 325i in trade and I found that my new purchase to be a better value than buying another BMW convertible. Ramzi tookl all the time j needed to familiarize myself with the new car, and would not let me leave until he felt he was certain they I was comfortable behind the wheel of my new A5. Even after the purchase was completed he did not "forget" who I am. Each ensuing visit to the dealership he was first to greet me and ask if there was anything further he can do for me. He is a true gentleman and a friend. More

quick, easy none stressful ,great communication and they get to the point quickly if you want a low stress sales experience go to the audi exchange get to the point quickly if you want a low stress sales experience go to the audi exchange More

Audi Exchange is all about the customer experience. Everything from the sales process to the service has the customers' needs in mind. I didn't realize that it mattered where you buy your car. It abs Everything from the sales process to the service has the customers' needs in mind. I didn't realize that it mattered where you buy your car. It absolutely matters. Audi Exchange and our salesperson, Ramzi Amawi, made the buying experience a pleasure. We recommend them wholeheartedly. More

We were in the market for a new 2013 A4. I found Ramzi at the Exchange through reviews on here and other websites, and I can confirm that his positive reputation is well deserved. We had a very specifically the Exchange through reviews on here and other websites, and I can confirm that his positive reputation is well deserved. We had a very specifically optioned car in mind, so I called all of the dealers in the Chicagoland area to find out who could offer us the best price. Ramzi was very straight forward and extremely easy to work with. He gave us exactly what we wanted without any hassle at the lowest price around. He was responsive and respectful of our needs. His deep knowledge of the product allowed him to suggest we tweak our specifications a bit in a way which ended up yielding us greater savings for a better optioned car. He was not pushy; his suggestion simply made the most sense. Ramzi was true to his word and everything was delivered above our expectations. Ramzi called us a week after we took the car home to make sure we were satisfied. His follow up is fantastic and it is refreshing to see a true professional in this business that is detail oriented and understands his customers needs. I am definitely recommending him to my friends, and I will definitely work with him in the future. More

I recently purchased an Audi Q5 at the Audi Exchange. I had an exceptional sales experience, which I attribute in large part to my salesperson, Ramzi Amawi. His deep knowledge of the car, and enthusiasm fo had an exceptional sales experience, which I attribute in large part to my salesperson, Ramzi Amawi. His deep knowledge of the car, and enthusiasm for the Audi brand were influential selling points in my decision. In addition to his professional expertise, he was patient and kind, taking me, and subsequently my husband, for at least 3-4 separate test drives over a few weeks before we finalized our decision. The final sales process was seamless, open and honest, which created an experience without anxiety, which I appreciate. Thank you to Ramzi, and the entire Audi Exchange team--I am really enjoying the Q5! More

Ramzi was knowledgable friendly and efficient with our transaction. We are relocating and needed a quality vehicle fast. Ramzi found the car made sure wee were comfortable and worked the best price possib transaction. We are relocating and needed a quality vehicle fast. Ramzi found the car made sure wee were comfortable and worked the best price possible. We are in good hands going forward and are very excited to own our first Audi More