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Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 432 reviews
Lucas Kielar was my Sales Person at the Audit Exchange. I was referred to him as someone trust worthy and personable. Lucas followed up with me to ask about my experience and here is my reply...Lucas sold me was referred to him as someone trust worthy and personable. Lucas followed up with me to ask about my experience and here is my reply...Lucas sold me an Audi A3. Hi Lucas! I love it!! Every errand we ran yesterday I was like "I'm driving" :) No questions so far. It drives so smooth everything has been easy to figure out. I am really happy with my choice. If I think of anything I will certainly reach out. Thank you again for making my very first solo car buying experience great. I have several jealous friends so if any are interested I will refer you in a second! I appreciate the efforts on the second key as my husband almost lost the first set after transferring the car seat (dropped then under his own car without realizing :) Thanks again and Happy Thanksgiving! Christine More
I first dealt with Lucas when I emailed The Audi Exchange on a Friday night. Lucas was very prompt in getting me the information I required. Lucas was also very well prepared for my visit when I met him fo on a Friday night. Lucas was very prompt in getting me the information I required. Lucas was also very well prepared for my visit when I met him for my scheduled test drive.I really appreciated the fact that I never felt pressured to buy this Audi A6. A very positive experience with both Lucas & The Audi Exchange! More
Found the q5 online which we wanted to test drive. As we drove in from out of state, we were not familiar with this dealer. We knew it was established and Audis were quality vehicles. From the first phone drove in from out of state, we were not familiar with this dealer. We knew it was established and Audis were quality vehicles. From the first phone call to leaving the dealership a couple hours later, we were made comfortable, felt like a valued customer and in good hands with our salesman, Harold Grant. We felt we paid a fair price for our Q5 and got a fair trade in price for our vehicle. We would consider going back for our next vehicle, despite the miles, and would ask for Harold Grant. More
Drew made my first car buying experience truly enjoyable! He took the time to understand my needs, patiently waited for the vehicle that fit my preferences, and delivered the car of my dreams. Drew changed He took the time to understand my needs, patiently waited for the vehicle that fit my preferences, and delivered the car of my dreams. Drew changed my perception of car salesmen by focusing on me and my needs vs his own. If you ever are in the market for a new or used car go see Drew at the Audi Exchange. Thanks Drew!! More
My experience at the Audi Exchange was great. My sales representative, Drew Malone, was exceptional and made my new car buying experience highly satisfying. He was extremely attentive to my car buying ne representative, Drew Malone, was exceptional and made my new car buying experience highly satisfying. He was extremely attentive to my car buying needs and was able to secure the vehicle and options I was looking for. He truly made the overall vehicle selection and purchase process an enjoyable experience with a very caring nature. In addition, even after my purchase, Mr. Malone remains in contact periodically to ensure the vehicle meets my expectations and he provides assistance with any further apects of the Audi experience. Overall, the Audi Exchange team and Drew Malone provided high quality customer service in deliverying the vehicle of my choice at a very competitive price. More
First and foremost THANK YOU. I hadn't purchsed a car since I gratuated from college so I really wasn't sure what to expect. I had the oppurtunity to work with Ryan Meegan and Lucas Kielar and I couldn't since I gratuated from college so I really wasn't sure what to expect. I had the oppurtunity to work with Ryan Meegan and Lucas Kielar and I couldn't have been easier or happier with the experience. I work in sales myself and I found it very refreshing to work with people that value a positive customer experience. Both Ryan and Lucas were beyone helpful, attentive, knowledgeable, and friendly. I hate to say it but I find this harder and harder to find and did not have similiar experiences at other dealerships. I was looking to upgrade my current vechile and needless to say many people had a preconceived notion and attitude when working with me. My Husband and I couldn't be happier with our purchase and look forward to working with Ryan and Lucas again in the years to come. More
Drew was such a great salesman to work with. He did not push you and knew a lot of knowledge on the car. He even gave me his cell phone number to call if I had any questions after taking it home. I will de push you and knew a lot of knowledge on the car. He even gave me his cell phone number to call if I had any questions after taking it home. I will definitely refer him new business and be back in a few years! Thanks Drew! More
Worst service experience ever. Greg in service is a complete a**hole. He wouldn't talk to me about the damage his service team did to my $60,000 car because the "weather was too nice". The initial walk complete a**hole. He wouldn't talk to me about the damage his service team did to my $60,000 car because the "weather was too nice". The initial walk around for my car cams back perfect mind you when I brought it in and really nothing I wanted fixed was actually fixed. My car sat there for a week to get cleaned. So furious! Will never go back there again and I've been a loyal Audi customer for years. Just because I'm young doesn't mean I'm inferior or have less to spend than anyone else. They messed with the wrong person. DON'T GO TO THIS DEALER! More
Great Experience! Drew was beyond helpful and very knowledgable! He also made sure to follow-up after the purchase to make sure everything was good! Fantastic Job! Would definitely recommend this d knowledgable! He also made sure to follow-up after the purchase to make sure everything was good! Fantastic Job! Would definitely recommend this dealership! More
I have been looking for a car for sometime now and had a very pleasant car buying experience with Ramzi. He was very helpful, friendly , and accommodating at my visit especially since it was on a holiday. T very pleasant car buying experience with Ramzi. He was very helpful, friendly , and accommodating at my visit especially since it was on a holiday. The experience was fast and easy without feeling rushed. To make it even easier, he was so helpful by getting my car delivered to me! I'm a very happy customer! More