Audi Exchange

My experience at the Audi Exchange was fantastic, and due in large part to my salesperson Drew Malone. Since I live downtown, a significant amount of my interation with the Exchange was over the phone and e in large part to my salesperson Drew Malone. Since I live downtown, a significant amount of my interation with the Exchange was over the phone and email with Drew. He was incredibly responsive. Not only was Drew thorough in answering all of my questions, but he made sure to answer those questions that I forgot to ask. At the end of the day, I showed-up to the Exchange on a Saturday with a check in-hand written out for our agreed-upon purchase price. Drew took the check, and handed me the keys to the new car...no surprises. Since the time of purchase, Drew has continued to provide invaluable service. I consider him my primary contact at the Exchange. I would recommend the Audi Exchange in Highland Park, and specifically Drew Malone, for anyone in the market for a new/used Audi. More

My husband and I have been buying our cars from the Audi Exchange for years. We work with Bob Bolick. This weekend we traded in our A4 for a beautiful new Black and Tan A6. As always, the experience was Exchange for years. We work with Bob Bolick. This weekend we traded in our A4 for a beautiful new Black and Tan A6. As always, the experience was seamless. Happy to recommend them. More

As an out of state buyer, Alex Jung made my experience an easy one. I knew the car I wanted and this dealer had it. Alex was a great resource person without being a "pushy salesman." I appreciated the respec easy one. I knew the car I wanted and this dealer had it. Alex was a great resource person without being a "pushy salesman." I appreciated the respect he extended to me and the ease of the transaction. I bought the car sight unseen and it was exactly what Alex had portrayed to me. I have no hesitation dealing with Alex Jung again! RW, Wisconsin. More

Alex Jung was my car salesman. From the beginning of my internet search to the delivery of my car, I was most impressed. He was very responsive, VERY professional and I felt he wanted to close a deal that internet search to the delivery of my car, I was most impressed. He was very responsive, VERY professional and I felt he wanted to close a deal that was fair to him and fair to me. All in all, the best car salesman I have worked with over the past 25 years of buying or leasing cars. I would highly recommend and will purchase again from Alex if the opportunity arises! Great job. More

On Cars.com I found a nice-looking, nicely-optioned 2008 BMW 535xi that Audi Exchange was offering for sale. The posted asking price was in the range I was looking for and that I would consider reasonable. BMW 535xi that Audi Exchange was offering for sale. The posted asking price was in the range I was looking for and that I would consider reasonable. I worked with a salesman named Alex Jung, who was very courteous and helpful. He answered all of my questions regarding car options and the condition. I was a bit hesitant over the mileage which was 86,000 and so I thanked Alex for his help and said I would keep looking. He was very professional and said no problem and if I changed my mind and wanted to reconsider the BMW to let him know. I looked around for another week, but didn't find anything with the options which looked as nice as the BMW at Audi Exchange. I decided to make an offer that took into account my unease over the mileage, and we ended up shaking hands at a number pretty close to what I asked for. It was a smooth process. Alex continued to be helpful after the sale, right up to the time my transport company picked up the car. The car was exactly as Alex described. I would buy from them again. More

I just bought a wonderful 2014 A6 to replace my older Cadillac and was extremely satisfied with my entire buying experience. From start to finish My salesperson, Drew Malone, was exceptional in every fas Cadillac and was extremely satisfied with my entire buying experience. From start to finish My salesperson, Drew Malone, was exceptional in every fashion imaginable. He was extraordinarily pleasant to deal with and very knowledgeable. The finance person was very helpful, too. I was utterly impressed with their service-oriented approach and their facilities are the best I've ever seen. Drew explained to me how they even have a building just for storing cars and keeping them out of the elements before customers purchase them! I highly recommend Drew Malone and the Audi Exchange to anyone in the market for a new or pre- owned Audi. More

I went with the whole intention to buy a Q5 2014. Unfortunately the appraised my car $10,000 below NADA price. When I asked how they got that number, because Audi and a BMW dealerships in Westmont of Unfortunately the appraised my car $10,000 below NADA price. When I asked how they got that number, because Audi and a BMW dealerships in Westmont offered to me a good value for my car, they did know what so say. They starting taking about the auctions somewhere in Mayfield, PA, and in another place. When I asked about the NADA or KBB trade in price, they just told me "Ask then to buy your car...". Conclusion: I will never return to any car dealership with the "Exchange". More

I had never bought a German car before. Owned Lexus/Infiniti/Acura for 25 years. I saw the A7 on the road recently and it really got my attention. Stopped in the Audi Exchange, and met Ramzi. Lexus/Infiniti/Acura for 25 years. I saw the A7 on the road recently and it really got my attention. Stopped in the Audi Exchange, and met Ramzi. Very personable and knowledgeable. Low pressure/high service. I bought the A7 from him 3 weeks ago, and it's been a great experience all around. Highly recommended. More

I would like to thank Drew Malone for exceptional service on obtaining the Audi in the color and option package that I desired. It was over an extended time because of my work and travel schedule, but he wo on obtaining the Audi in the color and option package that I desired. It was over an extended time because of my work and travel schedule, but he would welcome me back anytime I had 10 mins to drop by. Thank you and I have referred family, clients and friends to the Audi Exchange in Highland Park because of your excellent service. More

As usual, the service department is absolutely outstanding. Gil Klinger is a very professional service advisor who communicates and goes out of his way to make sure your experience is a good one. outstanding. Gil Klinger is a very professional service advisor who communicates and goes out of his way to make sure your experience is a good one. I had a loaner car ( a sweet new A6, btw! ) and my car was done a few hours before I was even due back to pick it up. The waiting room and refreshments are always top notch, just like the service here. My car is washed and the interior is cleaned when I pick it up. It was even pulled inside the waiting area/service bay so that I could quickly jump in it to get home in time for dinner. Once again, this dealership has shown why it is so successful both in sales (see Drew Malone for used or new cars, great guy!) and service. When you treat your customers the way the Exchange does, and in the environment it provides, it easy to see why people will go out of their way to patronize this business. A+++ once again! More