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Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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The customer service at the Audi Exchange is exceptional. Service as good as The Wynn in Las Vegas. I am not joking Makes going to another dealership intolerable. Service as good as The Wynn in Las Vegas. I am not joking Makes going to another dealership intolerable. More
I found Audi Exchange to be extremely knowledgable. There was opportunity to drive different models in the selection process. I was introduced to the service department and found them to be very profe There was opportunity to drive different models in the selection process. I was introduced to the service department and found them to be very professional. There was little to no pressure and I made the buying decision based on the overall quality impression of the dealership. More
Lucas was such a great salesperson to work with. Great knowledge about the vehicle, low pressure, and exceptional service. He made sure that my wife and I were completely happy with our decision and even knowledge about the vehicle, low pressure, and exceptional service. He made sure that my wife and I were completely happy with our decision and even threw in a great rideable toy Audi that lights up for our newborn son!! We will definitely be Audi Loyal and Lucas Loyal!!! More
Lucas Kielar provided wonderful and relaxed customer service as it relates to the purchase of my 2014 Q5. Lucas is very knowledgeable, listens to his customer's needs...and continues to check in with m service as it relates to the purchase of my 2014 Q5. Lucas is very knowledgeable, listens to his customer's needs...and continues to check in with me months after my purchase. Gill Klinger has provided great managment of the service to my Audi automobiles for the past 6 years. Gill is always there to listen, guide and direct my concerns and needs. In general, these guys get the job done. The go above and beyond to keep their customers happy and safe! More
My husband and I purchased an Audi Q5 from Lucas at the Audi Exchange. We had a wonderful experience. Lucas was very attentive to our needs, had great suggestions but most of all was informative and patien Audi Exchange. We had a wonderful experience. Lucas was very attentive to our needs, had great suggestions but most of all was informative and patient while we made our decision. We would definitely purchase another vehicle from Lucas and the Audi Exchange. Thank you so much! More
After a lot of research I ordered my new TDI Q5 from Lucas Kielar in October 2013 and received it in January. The experience was phenomenal. I initially contacted Lucas early in 2013 but due to some he Lucas Kielar in October 2013 and received it in January. The experience was phenomenal. I initially contacted Lucas early in 2013 but due to some health issues I had to put my purchase on hold for several months. Most advisers would write you off but not Lucas. When I was ready to move he worked with me on researching options and pricing, recommending selections based upon my needs rather than inflating the price and working through all of the details BEFORE I committed. He works at a fantastic dealer with some great colleagues and I ended up with a car of my dreams for a good price. I Highly recommend the Audi Exchange and Lucas for your Audi purchase or lease. More
I have purchased 2 cars from the Audi Exchange, an A6 and an amazing S8. I have salesman Bob Bolick to thank. He is extremely knowlegable about the vehicles, and went above and beyond, even finding me snow an amazing S8. I have salesman Bob Bolick to thank. He is extremely knowlegable about the vehicles, and went above and beyond, even finding me snow tires for my S8! Any small concern I had was dealt with immediately by him without question, he goes out of his way to make sure everything is perfect and his customers are satisfied. He is the reason I drive 45 miles to this dealership when I am looking to purchase or for service. More
I found the Audi Exchange to be a very welcoming and friendly environment. I am a very frequent car buyer who purchases on average 1 to 2 autos a year. Regardless of the industry I am very big on cust friendly environment. I am a very frequent car buyer who purchases on average 1 to 2 autos a year. Regardless of the industry I am very big on customer service and professionalism. The Audi Exchange checks all of the blocks and continues to do so well after the purchase. Lucas Kielar is an extremely patient and knowledegable professional. He maintained his eager demeanor and willingness to help after the sale. Although the Audi Exchange is a relatively large dealership Lucas Kielar and the other employees I encounter at the dealership always seem to provide individual attention. I would definitely purchase another vehicle from Mr. Kielar! Cedric Abron More
My wife and I had a great experience at the Audi Exchange. When it comes time for us to buy another car, the Audi Exchange will definitely be one of our first stops on our search. Alex Jung was we Exchange. When it comes time for us to buy another car, the Audi Exchange will definitely be one of our first stops on our search. Alex Jung was welcoming, personable, professional, knowledgable and respectful. Alex was persistent without being intrusive as many car sales people are. So many vehicle purchase transactions that I have had in the past have seemed adversarial, but we had a pleasant time purchasing our vehicle from Alex. It seems odd to say that we had a pleasant car shopping experience, but from our initial interactions with Alex through signing our final paperwork with Dan Fernstrom in finance, it truly was a good experience. While you never know if you got the best deal, we felt good about the price we paid and didn't feel that we had just been taken to the cleaners. I would recommend that anyone looking for a car at the Audi Exchange specifically ask for Alex Jung. More
We have exclusively driven the VW/Audi brand vehicles for almost 20 years...due to our line of business, we are pretty informed about these vehicles and when it comes time to purchase, it is hard to find a s almost 20 years...due to our line of business, we are pretty informed about these vehicles and when it comes time to purchase, it is hard to find a salesman/woman who truly knows the brand they are selling, it's frustrating when you know more about the vehicle than the salesperson. Lucas Kielar is VERY knowledgeable, he was able to answer every question we had and did his best to make us happy purchasing our Q7, we felt we left the dealership with a great vehicle and the best deal we could have possibly received. We are very appreciative of Lucas Kielar and Dan Fernstrom in finance. Big THANK YOU to the Audi Exchange. More