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Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 432 reviews
THE place to buy your Audi's!!!! Absolutely perfect experience. They go above and beyond to make the customer feel great about their purchase. I have bought from them before and had Absolutely perfect experience. They go above and beyond to make the customer feel great about their purchase. I have bought from them before and had the same great experience again and again. From service to sales and everything in between, 8 years of feeling like family and getting unmatched attention. Ryan is exceptional and knowledgeable, he even tells jokes!!!! Trust me, if you want an Audi, shop at the Audi Exchange! More
Call Lucas at Audi Exchange!!! You have to reach out to Lucas Kielar! BY FAR the best purchase experience I have ever had. I have dealt with the Audi Exchange in the past, it is the You have to reach out to Lucas Kielar! BY FAR the best purchase experience I have ever had. I have dealt with the Audi Exchange in the past, it is the place to go on the North Shore, but Lucas is exceptional! He is knowlegeable, patient, businesslike, and NOT pushy. He listens to what you want and makes it happen. I bought used, gave him a wish list, and he never bothered me with emails or calls unless they were right on target with what I was looking for. He treated me as though I was buying new, and gave me a thorough "tour" and "lesson" on my car once I bought. He followed up after, and even noticed and pointed out things that weren't perfect that I may have never known about. The whole team there is awesome, but go to Lucas to buy new or used! More
Great experience! Great product, great price and great service from Drew Malone during my purchase of a Mercedes E500 Sport Wagon. I recommend the Audi Exchange and Dre Great product, great price and great service from Drew Malone during my purchase of a Mercedes E500 Sport Wagon. I recommend the Audi Exchange and Drew Malone. Thank you. More
Great experience Lucas it is a professional and totally knows about Audi. He took all the necessary time to explain all the nice features on my new Q5. Lucas it is a professional and totally knows about Audi. He took all the necessary time to explain all the nice features on my new Q5. More
Great Experience with Lucas Kielar Excellent, no hassle experience at the Audi Exchange. We worked with Lucas Kielar on the purchase of a new A4 last weekend. I sent Lucas an email outl Excellent, no hassle experience at the Audi Exchange. We worked with Lucas Kielar on the purchase of a new A4 last weekend. I sent Lucas an email outlining the features we wanted. He responded very quickly and had the exact car we were looking for on the lot. My wife and I met Lucas that Saturday for a test drive. No wasted time trying to upsell us on something we didn't need or want. From the test drive, education on the features, to the finance discussion, the experience was top notch. Lucas took the time to make sure we felt comfortable and were happy with the purchase. More
Excellent out-of-state purchase experience. My wife and I had always been open to purchasing a vehicle out-of-state if the car we wanted presented itself. We found a great Audi TT at the Audi E My wife and I had always been open to purchasing a vehicle out-of-state if the car we wanted presented itself. We found a great Audi TT at the Audi Exchange and decided to give it a shot. The salesperson I spoke with on the phone (Lucas Kielar) was very responsive and addressed the questions I had, and within an hour or so, we agreed on pricing and timing of our trip out to Chicago to pick up the car. Once we arrived to the dealership, Lucas greeted us as we exited our taxi (from the airport), and the vehicle was detailed and ready for our delivery. The car was just as described, both on their website and from my conversation with Lucas on the phone. Paperwork was completed timely, and we were off in our new (used) car back home. Overall, it was a great dealership experience. Very professional, but with a nice personal touch. Wouldn't hesitate to buy another vehicle from the Audi Exchange, thanks to the dealership and our salesman. More
Happy to have bought my car here I work in a school and decided to do some car shopping when I had the time in advance of an eventual car purchase. When I went into the Audi Exchange I work in a school and decided to do some car shopping when I had the time in advance of an eventual car purchase. When I went into the Audi Exchange not only was I not sure how quickly I wanted to buy a car, I was considering everything from the Audi A4 to the Mazda 6 (the car I was driving). Obviously I was not the most serious of buyers when I was matched with Ramzi. You would never know this, however, from the way Ramzi treated me; it was like I was a customer that had bought 10 cars from him. He listened carefully to my needs, answered all the questions I had, and didn't apply any high (or even medium) pressure sales tactics. Thanks to the discussions we had I ended up with a fantastic car that exactly met my needs and which, thanks to the volume of cars available at the Audi Exchange, was available on site. There's no question that I would happily go back to Ramzi, and I feel that if I have questions or problems in the days to come that he, and the Audi Exchange, will be there for me. More
Great Experience Lucas was very easy to work with. There was no feeling of being rushed and everything we need to know was explained in very well informed detail. We w Lucas was very easy to work with. There was no feeling of being rushed and everything we need to know was explained in very well informed detail. We will be visiting them again for our next car! More
We bought a 2011 certified Audi Q5 from Drew Malone, Audi Exchange in October 2013. This was a first time out - of - state internet sales experience. Once the sales price was agreed, the process went extre Exchange in October 2013. This was a first time out - of - state internet sales experience. Once the sales price was agreed, the process went extremely smooth. Drew fielded all the questions, inquiries that we threw his way. My husband is a true "car guy" so this was not an easy feat! Drew and dealership also offered to assist with making any necessary travel arrangements. After getting the Q5, which we are loving, there were a few missing items: onboard tool kit and jack. Drew took care of getting these to us promptly with only one phone call. Drew, and the Audi Exchange dealership have been very professional and helpful. I would highly recommend them both for both on site and internet sales. Would be even greater if they were closer, so we could use them as our primary dealership! More
My car buying experience with Drew Malone was truly exceptional. He was informative, professional and extremely comfortable to deal with. Dealing with a salesman who possess absolutely 100% integrity w exceptional. He was informative, professional and extremely comfortable to deal with. Dealing with a salesman who possess absolutely 100% integrity was a nice change of pace for us and needles to say very pleasant. We had a particular model, color and specification in mind and he found it for us, it took about a month but we were not in a rush as he found us a phenomenal car. It's been almost 6 months since my family and I purchased this car from Drew and he manages to find time and greet me every time he sees me in for a car wash. I think it's safe to say that not only are we now a fan of Audi for life but we're also big fans of Drew and hope to purchase more cars from him in the future. My family and I have had purchased over 15 cars in my lifetime and this was truly a wonderful and unique experience. We will certainly recommend anyone looking for an Audi to contact him first before anyone else because he genuinely is a stand up guy to deal with. Thanks again Drew! More