Audi Exchange

Typically purchasing a car is not the best experience, but Ramzi changed that. I initially contacted Ramzi on-line to schedule an appointment to see a certified pre-owned Audi Q5. Ramzi was in contact b but Ramzi changed that. I initially contacted Ramzi on-line to schedule an appointment to see a certified pre-owned Audi Q5. Ramzi was in contact before my husband and I showed up and was extremely attentive and pleasant when we were at the dealer. We immediately knew we wanted the car and Ramzi quickly worked with us to finalize the deal. Since we test drove the car during lunchtime, we asked if we could come back after work to finalize all paperwork. Ramzi was extremely accomodating and understanding. He sent the car to get detailed and when we came back, he walked us through the car features. All paperwork was completed quickly and we were on our way with our new Q5. Shortly after bringing the car home, as we were showing the car to our neighbors, the passenger visor clip broke. I called Ramzi and he was quick to respond. I brought the car back, and it was immediately replaced. While I waited, Ramzi stopped by to make sure we were satisfied with the car and asked again if we had any questions. We truly appreciate the experience we had with Ramzi and the Audi Exchange. More

All paperwork was completed quickly and we were on our way home with our new Passat, great place to shop for new or used car, ask for Ramzi Amawi to make sure you will get the highest level of experience! way home with our new Passat, great place to shop for new or used car, ask for Ramzi Amawi to make sure you will get the highest level of experience! Thank you Ramzi.. Marilyn&Jerry More

Ramzi made our recent car purchase very painless. The negotiation was not a drawn out process. The trade-in value was reasonable. The finance rate was great. Ramzi took care of all the small details a negotiation was not a drawn out process. The trade-in value was reasonable. The finance rate was great. Ramzi took care of all the small details and he continued to do so after we left the dealership that day. We forgot some CD's in our old car that we traded in. We called him on his cellular phone on a Sunday afternoon and he promised to take care of it the next day. He was a real pleasure to work with. More

Had a great experience with Ramzi for a new vehicle. Ramzi was proactive, clear and professional at all times. Much of the work (discussions, negotiations, paperwork) was done before we ever set foot i Ramzi was proactive, clear and professional at all times. Much of the work (discussions, negotiations, paperwork) was done before we ever set foot in the showroom. We had attempted to work with another Audi dealer but soon realized The Exchange was a better fit for us. Ramzi was organized, responsive and efficient. Even when an unexpected issue arose with the sale, it was handled swiftly and completely. I'd definitely recommend specifically requesting him as your salesperson. We would absolutely feel comfortable and confident working with him on our next vehicle. The showroom and service areas are also comfortable and welcoming. More

From the moment we walked into the dealership, we felt that Ramzi Amawi had our best interests in mind. No pressure and he answered all our questions. Negotiating price was painless and when we went to that Ramzi Amawi had our best interests in mind. No pressure and he answered all our questions. Negotiating price was painless and when we went to pick up the car, Ramzi spent a lot of time going through the car with us. More

I have purchased my first Audi and really love the attention to detail in the car and the overall driving experience. The Audi Exchange and Ramzi Amawi were very professional and treat their customer attention to detail in the car and the overall driving experience. The Audi Exchange and Ramzi Amawi were very professional and treat their customers well. More

My fiancé and I had a great experience working with Ramzi at the Audi Exchange. He was very passionate about the Audi brand and he was commited to finding the perfect fit for what we were looking for. Ramzi at the Audi Exchange. He was very passionate about the Audi brand and he was commited to finding the perfect fit for what we were looking for. He was also very accommodating, giving us a loaner vehicle while our car was undergoing its CPO certification process. We ended up getting a CPO 2010 Audi A4. We love our new car and it was in great condition when we left the dealership. I would recommend Ramzi and the Audi Exchange to anyone looking for a new or CPO car. More

We recently purchased a new Audi from John Hinojosa at the Audi Exchange. He was enthusiastic, polite, knowledgable and made the experience pleasant. I have shopped and purchased many autos in the past the Audi Exchange. He was enthusiastic, polite, knowledgable and made the experience pleasant. I have shopped and purchased many autos in the past and am aware of many techniques unscrupulous dealers use. I had knowledge of vehicle cost, dealer cost, holdback and the current inventories of Chicagoland dealers. I contacted John and there was no pressure, no haggling, no nonsense, he didn't have to ask a manager to make a deal. We came in and he showed us a number of vehicles that we were interested in and others available. The F & I manager Dan Fernstrom made presentations of the additional products offered and was not pushy or obstinate about it. John Hinojosa our salesman also spent over two hours demonstrating all of the features of the vehicle with a followup visit scheduled. The premises are clean, the employees are well mannered, a very open format and there are nice amenities in the customer waiting area. The general manager Mario Rogic communicated with us later and was very helpful in following up a positive experience. More

This is my second car from the Audi Exchange. My salesman, Ramzi Amawi was a pleasure to work with. He is professional, knowledgeable and very helpful. Ryan Meegan is the best Sales Manager that I'v salesman, Ramzi Amawi was a pleasure to work with. He is professional, knowledgeable and very helpful. Ryan Meegan is the best Sales Manager that I've ever dealt with. He is honest and fair and really knows the industry. Dan Fernstrom was friendly and helpful, as well. My experience was exceptional and I will strongly recommend this dealership to anyone interested in listening! More

Ramzi was very professional and we reached a mutually agreeable price on my boy's car with no hassle, which was quite gratifying. I would most certainly recommend him to my friends, and as a result your agreeable price on my boy's car with no hassle, which was quite gratifying. I would most certainly recommend him to my friends, and as a result your dealership. I will also be looking for a new car for myself in the near future and may very likely buy one from your dealership as well, using Ramzi again. More