Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I have owned Acura's for the past 15 years. I was ready to buy their new RLX but decided to visit my local Audi dealer to check out the A6 which I have been admiring from afar. I had the great oppor ready to buy their new RLX but decided to visit my local Audi dealer to check out the A6 which I have been admiring from afar. I had the great opportunity to have Ramzi Amawi as my salesperson. He did an excellent job explaining the many features of the new A6. The whole experience was pressure free and incredibly professional. My old Acura dealer should take a lesson from Ramzi and the team at The Audi Exchange in Highland Park. Needless to say, I bought the A6 and have enjoyed every moment of day one! Great car, great features, super dealer, the best sales guy ever! More
Ramzi Amawi was hands down the best salesman I have dealt with in my 10 years in the market of buying cars. He makes the sales process seamless and friendly which is exactly what you want. He does not try to with in my 10 years in the market of buying cars. He makes the sales process seamless and friendly which is exactly what you want. He does not try to sell you the car first, he tries to make sure you are comfortable. His knowledge is exceptional and makes the time go by some much quicker. I would recommed Ramzi to anyone that is looking to buy an Audi. I went to a couple other dealerships and no one compares to him. His ratings say it all and I am more than happy to give him a 5 out of 5. Thanks for all the help and the fair deal. See you next time. Thanks again. More
My experience with this dealer was great from moment i walked in. I had a couple of people asked me if i needed help and also i liked the fact that they trust you to take car for test drive by your self walked in. I had a couple of people asked me if i needed help and also i liked the fact that they trust you to take car for test drive by your self. Lucas the salesperson was fast in taking our information and getting us approved, we probably were there for an hour and thats including test drive, and getting all paper work done. I definitely recommend them. More
Shopped at several Audi dealers and Exchange in Highland Park was by far the best of the bunch. No pressure , best price and got the car with the unusual options I wanted. The others just want to sell wha Park was by far the best of the bunch. No pressure , best price and got the car with the unusual options I wanted. The others just want to sell what they have on the lot. Ramzi was great and doe snot have the usual car salesman attitude. GE genuinely cares and gets you want you want before and after the sale. Would highly recommend them. More
Lucas took great care of us and was extremely responsive, efficient and friendly. It was the easiest car-buying process I have experienced. I would highly recommend Lukas. efficient and friendly. It was the easiest car-buying process I have experienced. I would highly recommend Lukas. More
Audi Exchange in Highland Park was excellent all around! Ramzi Amawi was very helpful and really knows his Audi's; he listened to what I was looking for, was competitive in pricing, easily accessible, and m Ramzi Amawi was very helpful and really knows his Audi's; he listened to what I was looking for, was competitive in pricing, easily accessible, and made suggestions based on his expertise. The professionalism and customer service is incomparable to anyone else. Both the dealership and salesman exceeded expectations! More
I had a very positive experience at the Audi Exchange. Ramzi is knowledgeable and user friendly. He did responded to my preferences and did not try to sell me more car than I needed. Ramzi is knowledgeable and user friendly. He did responded to my preferences and did not try to sell me more car than I needed. More
My experience at the Audi Exchange could not have been better. I was in the market for a premium sedan, new or used, and was heading out to see what was available and in my price range. Audi Exchange was better. I was in the market for a premium sedan, new or used, and was heading out to see what was available and in my price range. Audi Exchange was along my way, and I was curious to see the A7 and check what else might be suitable. Audi was just one line I would consider. It was a busy Saturday, and I ended up working with the GM, Mario. He showed me the A7 (a wonderful car) and some high end Mercedes they had taken in trade which I had asked about because I saw them on the lot. I didn't like those specific ones, and I asked Audi to call me when an A7 or A8 became available in a specific color. After I left, I received a call literally within minutes from Ramzi Amawi, a sales representative, who found a top of the line Audi where a deal had just fallen apart on a high-demand, high-end car. Ramzi was congenial, courteous, and thoroughly knowledgeable about Audi. We got along great, even though I have 30 years on him. He is a great asset to the dealership, and I recommend Ramzi and Audi Exchange unreservedly and wholeheartedly. It was a wonderful few days when I tried out the car and made the transaction. My wife and I are really happy with this purchase. In contrast, I had stopped earlier in the week at the Acura dealership in Libertyville to see the new 2014 premium car they had. I was astonished that despite sitting in their showroom model and hanging around for a few minutes, no salesman asked me whether I had any questions. I felt very disrespected, so I left. I certainly won't be shopping at that Acura dealership in the future. More
This is my first time purchasing an Audi and the service I received from Ramzi Amawi was more than I expected. I sent in a request on online on the morning of 4/10 and within an hour I had a phone call from I received from Ramzi Amawi was more than I expected. I sent in a request on online on the morning of 4/10 and within an hour I had a phone call from the Manager and an email reply assigning me to Ramzi Amawi. I explained to Ramzi the Q5 I was looking for and he had one on the lot. He was then so kind to send me a picture of it to confirm that was the color I was looking for. I purchase the vehicle on 4/13. Ramzi has followed up with a call and an email to see if I had any questions on the car. I certainly did not expect the nice follow up service he has provided. Thank you! More
We couldn't have asked for a better sales associate to work with than Ramzi Amawi. Ramzi worked hard for us to make sure that we got the exact car we wanted and at a very competitive price. He was i to work with than Ramzi Amawi. Ramzi worked hard for us to make sure that we got the exact car we wanted and at a very competitive price. He was incredibly helpful and friendly and definitely raised the bar for what we will expect in the future from any car-buying experinece- a true professional. We have since recommended that others see Ramzi for their car-buying needs. We were very impressed with everyone at the Audi Exchange.. from the receptionist.. to the finance manager.. to the service adivsors. We had an overall great experience. More