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Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 432 reviews
Amazing dealership WOW. Right when I was about to give up on Audi...It was an amazing experience, zero brain damage and got an even better deal than I expected. Thank yo WOW. Right when I was about to give up on Audi...It was an amazing experience, zero brain damage and got an even better deal than I expected. Thank you Lucas for my beautiful 2017 Audi A4. Everything you have promised you delivered. FIVE STAR EXPERIENCE ALL THE WAY. More
excellent car buying experience I generally don't write dealer reviews but I must say that I am very impressed with the entire car buying experience with Audi Exchange from start to I generally don't write dealer reviews but I must say that I am very impressed with the entire car buying experience with Audi Exchange from start to finish. David McCann was my sales rep who was very knowledge, easy person to speak to about any questions I had and appreciated his no-pressure and relaxed attitude. Even the car financing aspect of it was a good experience - I was happy that I was not pressured into buying all the extra warranties etc. Overall, a very nice experience - highly recommended! More
Fantastic Car Buying Experience We just purchased an Audi A4 and could not be happier with the entire experience. Lucas Kielar was extremely knowledgeable and professional throughout We just purchased an Audi A4 and could not be happier with the entire experience. Lucas Kielar was extremely knowledgeable and professional throughout the process. It was for sure the best car-buying experience we have ever had. He was straight forward, transparent, and accommodating in every way. He even came in to the dealership on his day off to check delivery of our vehicle. Ryan was great in expediting our trade-in and Dan had our paperwork and title organized and made our closing process seamless. This dealership and its employees are exemplary. They have earned our respect and loyalty! More
Wonderful experience! Absolutely the best car buying experience we've ever had! Lucas Kielar was very professional and worked with us long distance. He was extremely prom Absolutely the best car buying experience we've ever had! Lucas Kielar was very professional and worked with us long distance. He was extremely prompt in his responses. Over-all, it was an exceptional experience, and one we will be repeating for our next car! Thank you Lucas and team! More
Sales Lucas was not an aggressive sales person. Very knowledgeable, no hard core sales pressure.. Just a very comfortable experience. I bought a CPO Audi Q Lucas was not an aggressive sales person. Very knowledgeable, no hard core sales pressure.. Just a very comfortable experience. I bought a CPO Audi Q5. He followed up after the sale to make sure I didn't have any questions or need anything. More
Amazing car buying experience I contacted Lucas Kielar based upon reviews here and elsewhere after seeing a CPO Audi A4 online that I wanted to check out. Lucas was with another c I contacted Lucas Kielar based upon reviews here and elsewhere after seeing a CPO Audi A4 online that I wanted to check out. Lucas was with another customer when I arrived, so he asked whether I'd like to wait a few minutes to take the test drive with him or just go for a spin by myself, which I did. I really appreciated this gesture because it allowed me to check out the car at my own pace without any sales pressure, whether real or inferred. There were no pushy followups from Lucas or any sales manager as can be common with other dealerships. That said, I texted Lucas a couple of times about the car, and he always responded very quickly. When I returned to purchase the car, the negotiation went smoothly, and I was in and out of the Finance office quickly. Dealership is pristine and everybody I interacted with was extremely pleasant. Five star car buying experience. Go here and ask for Lucas! More
By far the most pleasant car shopping experiance I was in a market for a new car, and was looking into Audi and some of their competitors. Working with Lucas was a big difference comparing to other d I was in a market for a new car, and was looking into Audi and some of their competitors. Working with Lucas was a big difference comparing to other dealerships. He was highly professional, and respectful of my time. On my first visit, I've told him that I have about 30 minutes, and I was out in 30 minutes. There was no pressure in terms "if you buy now, I am going to give you a good deal" or similar statements. He was not running numbers in front of me and was totally transparent about the price and things offered. There was no a single moment I felt confused or being "worked out". Same story with Shawn - he was working with me on the final paperwork; no hidden cost outside of what Lucas told me and was willing to go over every paper I was signing - not just rushing through it. I am definitely going to be returning customer, this dealership is something different. More
No Hassle The idea of trading in my car made me cringe, and the Audi dealership where I bought my last car assigned me to a dealer who emphasized my dislike of The idea of trading in my car made me cringe, and the Audi dealership where I bought my last car assigned me to a dealer who emphasized my dislike of the process. So, I decided to drive an hour away to Audi Exchange, in hopes of finding a more straight-forward and haggle-free experience. Lucas provided exactly that. The best words to describe Lucas are transparent and professional. He is not your typical car salesman - Thank Goodness. No question I would come back to Lucas for my next trade or purchase. As for the dealership, Audi Exchange had a great inventory - much better than other Audi dealerships in the area. The test drive process was extremely hassle-free. More
Had the best experience! I just got the Audi Q5 and it is the most amazing car. I am so extremely comfortable driving it and I feel that the many great things that I've heard I just got the Audi Q5 and it is the most amazing car. I am so extremely comfortable driving it and I feel that the many great things that I've heard about it in the past, are true. The guys at Audi were more than helpful. They were not pushy at all and were extremely honest about their vehicles. They made me feel very comfortable and allowed me to take my time when deciding on what I wanted to do. They also explained how to use the car and everything it has to offer. I really loved my experience here and I would highly recommend it. More
Purchase of Audi I traded my Mercedes for a 2014 Audi s5. I had the good fortune of working with Lucas Kielar & I highly recommend him as a salesman. He is very know I traded my Mercedes for a 2014 Audi s5. I had the good fortune of working with Lucas Kielar & I highly recommend him as a salesman. He is very knowledgable, friendly & a real pleasure to interact with. He went out of his way to accommodate me, even coming in on his day off. Audi exchange is a class act & Lucas is a class person. More