![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 429 reviews
Service Friendly, timely completion, effective communication, reasonable. Dropped off car in the morning and service was completed on time as promised. Tom an Friendly, timely completion, effective communication, reasonable. Dropped off car in the morning and service was completed on time as promised. Tom and Gus provided details and options for tire replacement. More
Excellent The Audi Exchange in Highland Park provides excellent customer service in a very fast paced environment. Ask for Greg Wiens, a service manager there, The Audi Exchange in Highland Park provides excellent customer service in a very fast paced environment. Ask for Greg Wiens, a service manager there, for his expertise and knowledge as well as his exceptional service. He is truly amazing. Bill Gillen always recognizes me, and takes time to say hello. He is truly very kind to do that. More
Experiencing Audi Service Delightful experience. Everything was on time and service deserves an A + . I am, also, happy with my car, Q5. Thank you AUDI and HP dealership. Delightful experience. Everything was on time and service deserves an A + . I am, also, happy with my car, Q5. Thank you AUDI and HP dealership. Sincerely, Alla Kimbarovsky More
Outstanding service I came in to get a lesson on some of my the features of my car. Everything was explained in detail leaving me with no questions at all... I came in to get a lesson on some of my the features of my car. Everything was explained in detail leaving me with no questions at all... More
First Exchange visit People were friendly and no high pressure sales pitch. Bob was very patient and took his time walking us through the answers to our questions. People were friendly and no high pressure sales pitch. Bob was very patient and took his time walking us through the answers to our questions. More
I need to be honest ... I LOVE my A7 but I think I may love this dealership more. I've actually considered a BMW or Mercedes, but I don't think you can find this level of ... I LOVE my A7 but I think I may love this dealership more. I've actually considered a BMW or Mercedes, but I don't think you can find this level of car anywhere else. Incredible! More
Non scheduled service Great service for immediate need. Audi provided a loaner car while we waited which was much appreciated. Topped off oil, replaced battery in key and w Great service for immediate need. Audi provided a loaner car while we waited which was much appreciated. Topped off oil, replaced battery in key and washed car. Police and professional More
Excellent Service The service people were very kind and answered all the necessary questions that I had. For all the years they've helped me with my car, they never let The service people were very kind and answered all the necessary questions that I had. For all the years they've helped me with my car, they never let me down when I needed their assistance. More
Outstanding From start to finish the entire experience was outstanding. Every question was answered every feature was explained... I was questioning how the rims From start to finish the entire experience was outstanding. Every question was answered every feature was explained... I was questioning how the rims looked on my A6 and Bobby backed out and pulled into the parking space so I could see how they looked while moving. It was a silly request but he did it to make me happy. Ryan, Bobby and Patrick were all top notch!!! Great experience all around. More
Excellent Gus does an excellent job managing my vehicles service, going above and beyond to manage the experience and anticipating my needs. He is very knowled Gus does an excellent job managing my vehicles service, going above and beyond to manage the experience and anticipating my needs. He is very knowledgeable as well. More